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March 08, 2003

SXSW Saturday

I gave the opening presentation: "Why the Web Matters." It was close as I've ever come to doing a straightforward "Small Pieces Loosely Joined" presentation. It was largely new material, which always makes me nervous. After all, if I have any capacity to learn from experience (discuss amongst yourselves), then the debut of new material will always be the worst presentation of it.

I, of course, have no idea how it went.

Now I'm in the Social Networks session. It's up against stuff competition: Cory Doctorow on a panel about Doing Good Online, and the cyborg guy, Kevin Werbach. No, Kevin Mitnick. Damn, no Kevin Warwick. Anyway, I'm in this one about building social networks that work where my three friends — two of whom I met in the flesh for the first time today — are talking: Nancy White, Jon Lebkowsky and Adina Levin.

Nancy is telling about her experiences as a group facilitator in Armenia, Azerbaijan and elsewhere. She's saying that the online connections that had been made paved the way for stronger personal relationships once people met f2f. The connectivity also worked against the hierarchical power flow. "It's very disruptive," but in a good sense.

In terms of particular technologies, Nancy says they used WebCrossing and IM and tried to move people from email because the group doesn't benefit from one-to-one emails.

Adina is talking about SocialText, a new company she's working with. (Note: I'm on the Board of Advisors. I joined before it had a name or even a direction because the founding people, including Adina, are so strong.) Just as a blog is the simplest way to publish, she's saying, a wiki is the simplest way to collaborate. The company uses a wiki to work together. For example, they take notes on the wiki during their weekly status meeting and then edit the wiki to turn it into a project plan. Anyone can add to the wiki, but one person has responsibility for keeping it orderly and useful.

SocialText has a "just-in-time" philosophy, or perhaps it's an attitude. They are developing infrastructure only as they need it. Their software will be open source for community projects and they'll have proprietary software to sell to companies.

Jon is telling us about Joi Ito's "happening," a multi-modal meeting that included telephone, wiki, QuickTopic document review, and chatting. (Note: I invested in QuickTopic.) The wiki was more useful as a way of storing material for after the meeting. Adina says that if you're in a meeting in a physical room, you use visual cues to see how people are reacting. During the "happening," chat served to give those cues. For example, with 20 people on the phone call, if you wanted to speak you typed "hand" into the chat.

An audience member is complaining that QuickTopic sucks. (Quick, get me my broker!) QT is separate from the web site you're working on, has separate UI, etc. But his real question has to do with how you work in or transform the customary ways of working. Nancy says you have to be sensitive to this. She says that there has to be a time of discovering the differences.

Jon says that an email list grew out of the Happening. It went well and then suddenly stopped. Nancy poses the question: what is leadership in an online group. Nancy says the online world supports visionaries (and delusionals, adds Jon) who are good at communicating, but it's not clear how to keep the non-leaders involved. Ernie the Attorney suggests that it might be because hierarchies have some uses.

Interesting. Good to hear from people with experience...

Posted by D. Weinberger at March 8, 2003 07:08 PM


Comments

It's good to see you here in Austin. I really enjoyed your presentation at SXSW.

A minor fact-checking nit -- at Socialtext, anyone can add to and edit the wiki. The person who has responsibility for a particular area -- the product roadmap, or customer implementations, has special responsibility for keeping those parts of the wiki usable.

See you back at the conference center,

- Adina


Posted by: Adina Levin | March 8, 2003 11:35 PM


As I told you yesterday, I thought your presentation was compelling and well-received... you gave 'em something to think about. And if your comment that "consciousness adheres in flesh" converted even one extropian, that alone would've made the trip worthwhile!

Posted by: Jon Lebkowsky | March 9, 2003 09:10 AM


I'm curious about the implication of these forms of group interaction and the accommodation of people with disabilities; for example, folks who are blind or with low vision and people who are deaf or with severe hearing loss. There are other needs, but these two should highlight specific issues confronted while "integrating" disabled folks into a group context.

Are these approaches and technologies robust enough to keep disabled participants engaged and informed about what is going on and what is being decided? What are the facilitation or management issues to be confronted? Are there any resources you could point me at that would supplement any responses to my question?

This probably not the right or adequate place to deal with this; why not start with an email response to the address I've provided?

Thanks. ...edN

Posted by: ed nixon | March 9, 2003 12:22 PM


Ed, my email is down so I'll reply here instead. But I'm not sure if you're talking online or offline group interactions.

Posted by: dweinberger | March 9, 2003 04:10 PM


The mailing list woke up a lot today. David, get on it! Adina?
As for access by the disabled, I am a firm believer that textual asynchronous discussion can be as empowering for the blind and deaf as it is for those of us who are shy in person like David & me; another reason to be suspicious of 'rich media' for its own sake (and I say that as someone who has been working in computer multimedia for my entire professional life).

Posted by: Kevin Marks | March 10, 2003 02:53 AM


Replying to David's query: online or offline interaction?

One of my preoccupations is the question of how to make the workplace inclusive of people with disabilities. So much of what goes on in a services oriented workplace sites on a foundation of formal and informal communication. Leaving informal communication aside for now, I'm wondering about the formal situations and, more particularly, meetings. Meetings are important functional and ritualistic events.

Think about typical situations:
1. a deaf/hoh person attending a meeting that contains a voice-phone-speaker-based teleconference with a potential vendor
2. a blind/vision impaired person attending a powerpoint slide presentation of the division's strategic (well it is just a fer instance) plan.

I'd like to think that these technologies and a sensible amount of orientation and job redesign could be tremendously useful in helping organizations feel more comfortable about including people with disabilities. It represents a culture change and a new way of doing things; in some organizations I'm sure it would be seen as highly inconvenient. However, the kind of intervention that would happen around these technologies couldn't help but improve an organization's capabilities, even if only through the increased flexibility that should result.

So I've answered my own question to some degree. What do you think? Plus suggested reading, browsing, etc.?

Posted by: ed nixon | March 10, 2003 08:58 AM


Great comments guys. Peter FDA

Posted by: Peter | November 6, 2003 10:28 PM



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from his contract employers, the Sierra Leanean National Diamond Corporation that Mr. Simon Kelly died from a rebel attack. On further investigation, I found out that he died without making a WILL, and all attempts to trace his next of kin was fruitless. I therefore made further investigation and discovered that Mr. Simon Kelly did not declare any kin or relations in all his official documents, including his Bank Deposit paperwork in my Bank. This sum of USD$27,000,000.00 has carefully/confidentially been moved out of my bank to a Finance security company in the Gambia for safekeeping. No one can ever come forward to claim it. According to Sierra Leonean Law, at the expiration of 8 (eight) years,the money will revert to the ownership
of the Sierra Leone Government if nobody applies to claim the fund. Consequently, my proposal is that I want you as a Foreigner to stand in as the rightful owner of the money. I deposited it in a security company in two trunk boxes though the security company does not know the contents of the boxes as I tagged them to be photographic materials for export. In the circumstance, I want to present you as the rightful owner of the boxes in the security company so that you can be able to claim them with the help of my attorney. This is simple. I would like you to provide immediately your full names and address as well as your direct telephone and fax number so that the Attorney will prepare the necessary documents which will put you in the right place as the owner of the boxes. The money will be moved out for us to your country and share in the ratio of 80% for me and 20% for you. There is no risk at all as all the paperwork for this transaction will be done by the Attorney and this will guarantees the successful execution of this transaction on your behalf, please reply immediately via my email address. Upon your response, I shall then provide you with more details and relevant documents that will help you understand the transaction and swing into the necessary action while I confide in you hoping you will not betray me at last.
Thanks and God bless
Mr Musatapha.

Posted by: Anonymous | September 11, 2004 05:36 PM



Dear Sir,

I am Mr Musatapha Accounts supervisor with National Bank,Freetown, Sierra Leone. I have urgent and very confidential business proposition for you. On June 6, 1999, a Foreign Diamond consultant/contractor with the Sierra Leonean National Diamond Corporation, Mr.Simon Kelly made a numbered time (Fixed) Deposit for twelve calendar months, valued at SD$27,000,000.00, (Twenty-Seven Million Dollars) in my branch. Upon maturity, I sent a routine notification to his forwarding address but got no reply. After a month, I sent a reminder and finally I discovered
from his contract employers, the Sierra Leanean National Diamond Corporation that Mr. Simon Kelly died from a rebel attack. On further investigation, I found out that he died without making a WILL, and all attempts to trace his next of kin was fruitless. I therefore made further investigation and discovered that Mr. Simon Kelly did not declare any kin or relations in all his official documents, including his Bank Deposit paperwork in my Bank. This sum of USD$27,000,000.00 has carefully/confidentially been moved out of my bank to a Finance security company in the Gambia for safekeeping. No one can ever come forward to claim it. According to Sierra Leonean Law, at the expiration of 8 (eight) years,the money will revert to the ownership
of the Sierra Leone Government if nobody applies to claim the fund. Consequently, my proposal is that I want you as a Foreigner to stand in as the rightful owner of the money. I deposited it in a security company in two trunk boxes though the security company does not know the contents of the boxes as I tagged them to be photographic materials for export. In the circumstance, I want to present you as the rightful owner of the boxes in the security company so that you can be able to claim them with the help of my attorney. This is simple. I would like you to provide immediately your full names and address as well as your direct telephone and fax number so that the Attorney will prepare the necessary documents which will put you in the right place as the owner of the boxes. The money will be moved out for us to your country and share in the ratio of 80% for me and 20% for you. There is no risk at all as all the paperwork for this transaction will be done by the Attorney and this will guarantees the successful execution of this transaction on your behalf, please reply immediately via my email address. Upon your response, I shall then provide you with more details and relevant documents that will help you understand the transaction and swing into the necessary action while I confide in you hoping you will not betray me at last.
Thanks and God bless
Mr Musatapha.

Posted by: Anonymous | September 11, 2004 05:36 PM


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