Joho the Blog
An Entry from the Archives

« metadata + reality = politics || Back to Blog | AT&T defines Net Neutrality...and introduces loophole »

December 29, 2006

Jon Udell interviews Paul English

Jon has a podcast interview of Paul English, my old friend and erstwhile partner, about treating customers with the dignity we deserve. Paul is endlessly inventive and good-hearted, as well as being wicked smart.

(Don't forget to see the video my daughter's production company did for Paul's GetHuman.com site. Leah is now a senior at Emerson College. And, yes, that middle aged man in it does look suspiciously like me.) [Tags: paul_english customer_relations marketing business jon_udell leah_weinberger videos podcast ]

Posted by D. Weinberger at December 29, 2006 03:04 PM

Post a comment

Guidelines for Commenting

Basically, you can say what you want. (Click here for the fine print.)

If you haven't left a comment here before, your comment may be put into a queue for me to approve. Sorry for the delay. Blame the damn spammers.