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September 09, 2007

Thanks to Lenovo/IBM

After initially refusing to fix my under-warranty ThinkPad X40 because there was (and I'm quoting) "melted goop" on the motherboard, IBM/Lenovo changed its mind because the goop was unlikely to be the cause of the intermittence of the power supply. In fact, the problem unsurprisingly turned out to be a broken solder joint. So, they fixed it up real good, including replacing some of the bits of the case I'd, um, lost. It came back clean, fixed, and working.

Thanks, IBM/Lenovo! And thank you, Lenovo/IBM!

Posted by D. Weinberger at September 9, 2007 12:30 PM

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