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March 6, 2014

Dan Cohen on the DPLA’s cloud proposal to the FCC

I’ve posted a podcast interview with Dan Cohen, the executive director of the Digital Public Library of America about their proposal to the FCC.

The FCC is looking for ways to modernize the E-Rate program that has brought the Internet to libraries and schools. The DPLA is proposing DPLA Local, which will enable libraries to create online digital collections using the DPLA’s platform.

I’m excited about this for two reasons beyond the service it would provide.

First, it could be a first step toward providing cloud-based library services, instead of the proprietary, closed, expensive systems libraries typically use to manage their data. (Evergreen, I’m not talking about you, you open source scamp!)

Second, as libraries build their collections using DPLA Local, their metadata is likely to assume normalized forms, which means that we should get cross-collection discovery and semantic riches.

Here’s the proposal itself. And here’s where you can comment to the FCC about it.

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August 21, 2013

Defining Specialized Services

The FCC’s Open Internet Advisory Committee’s 2013 Annual Report has been posted. The OIAC is a civilian group, headed by Jonathan Zittrain [twitter:zittrain] . The report is rich, but I want to point to one part that I found especially interesting: the section on “specialized services.”

Specialized services are interesting because when the FCC adopted the Open Internet Order (its “Net Neutrality” policy), it permitted the carriers to use their Internet-delivery infrastructure to provide some specific type of content or service to side of the Internet. As Harold Feld put it in 2009, in theory the introduction of “managed services”

allows services like telemedicine to get dedicated capacity without resorting to “tiering” that is anathema to network neutrality. In reality, is great new way for incumbents to privilege their own VOIP and video services over traffic of others.

The danger is that the providers will circumvent the requirement that they not discriminate in favor of their own content (or in favor of content from companies that pay them) by splintering off that content and calling it a a special service. (For better explanations, check Technoverse, Ars Technica, Commissioner Copps’ statement.)

So, a lot comes down to the definition of a “specialized service.” This Annual Report undertakes the challenge. The summary begins on page 9, and the full section begins on p. 66.

I won’t pretend to have the expertise to evaluate the definitions. But I do like the principles that guided the group:

  • Regulation should not create a perverse incentive for operators to move away from a converged IP infrastructure

  • A service should not be able to escape regulatory burden or acquire a burden by moving to IP

The Specialized Services group was led by David Clark, and manifests a concern for what Jonathan Zittrain calls “generativity“: it’s not enough to measure the number of bits going through a line to a person’s house; we also have to make sure that the user is able to do more with those bits than simply consume them.

I’m happy to see the Committee address the difficult issue of specialized services, and to do so with the clear intent of (a) not letting access to the open Internet be sacrificed, and(b) not allowing special services to be an end run around an open Internet.

Note: Jonathan Zittrain is my boss’ boss at the Harvard Law Library. I’ve known him through the Berkman Center for ten years before that.

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February 23, 2013

[2b2k] Why it’s ok to get your news through people who share your beliefs

I was steeling myself a couple of days ago to say something in a talk that believe but don’t want to: We shouldn’t feel guilty about relying on sources with whom we agree to contextualize breaking news. It’s ok. It’s even rational.

For example, if the Supreme Court hands down a ruling I don’t understand, or the FCC issues a policy that sounds like goobledygook to my ears, I turn to sites whose politics I basically agree with. On the one hand, I know that that’s wrong on echo chamber grounds: I’m getting reconfirmed in beliefs that I instead should be challenging. On the other hand, if I want to understand a new finding in evolutionary biology I’m not going to go to a creationist site, and if I want to understand the implications of a change in Obamacare, I’m not going to go to a Tea Party site. [Hint: I'm a liberal.] Oh, I might go afterwards to see what Those Folks are thinking, but to understand something, I’m going to go first to people with whom I basically agree.

Unfortunately, saying that in my talk meant I’d have to acknowledge that if I can to go to, say, DailyKos for primary contextualization, then it’s fine for right-wingers go to Fox News. Then I was going to have to explain how Fox and DailyKos are not truly equivalent, since Kos acknowledges facts that are unpleasant for their beliefs, and because Kos allows lots and lots of community participation. But that’s a distraction: If it’s ok for me to go to a lefty site to contextualize my news, it’s ok for you to go to your righty site. That feels wrong to me, and not only because I think right sites are wrong.

I finally realized that I’ m using the wrong sort of sites for my example. I do feel queasy about recommending that people get news interpreted for them by going to sites that operate in the broadcast mode. Fox News is like that. So are Slate and Salon, although to a lesser extent because they allow comments and because they present themselves as opinion sites, not news sites. Kos much less so because of the prominence of blogs and community. But I have no bad feelings whatsoever about taking my questions about the news to my social networks.

Because I’m old, much of social networking occurs on mailing lists. Some of the lists are based on topic, and contain people who broadly agree, but who disagree about most of the particulars; that’s what conversations are for. For example, a couple of the lists I’m on this morning are talking about what it would mean if Tom Wheeler [someone give that man a Wikipedia page!] were appointed as Chair of the FCC as seems increasingly likely. Tom comes out of the cable TV industry, which raises suspicions on my side of the swimming pool. So there has been an active set of discussions on my mailing lists among people who know much more than I do. The opinions range from he’s likely to be relatively centrist (although veering to the wrong side, where “wrong” is generally agreed upon by the list) to he’s never once stood up for users or for increasing competition and openness. Along the way, people have pointed out the occasional good point about him, although overall the tenor is negative and depressed.

Now, do I need to hear from the cable and telecoms industry about what a wonderful choice Tom would be? Sure, at some point. I even need to have my more fundamental views challenged. At some point. But not when I’m trying to find out about who this Tom Wheeler guy is. If we take understanding as a tool used for a purpose, it becomes a wildly inefficient tool — a hammer that’s all handle — if we have to go back to first principles in order to understand anything. Understanding is an efficient tool because it’s incremental: Given that I favor a wildly open Internet and given that I favor achieving this via vigorous competition, then what should I make of a Tom Wheeler FCC chairmanship? That’s my question this morning, not whether an wildly open Internet is a good thing and not whether the best way to achieve this is by increasing competition. Those are fine questions for another morning, but if I have to ask those questions every time I hear something about the FCC, then understanding has failed at its job.

So, I don’t feel bad about consulting my social network for help understanding the news.

And now, like the fine print in an offer that’s too good to be true, here are the caveats: My social networks may not be typical. Some types of news need more fundamental challenge than others. Reliance exclusively on social networks for news may put you into an impenetrable filter bubble. I acknowledge the risks, but given the situatedness of understanding, every act of interpretation is risky.

And yet there is something right in what I’m saying. I know this because going to “opposition” sites to understand the meaning of particular FCC appointments would require me to uncertainly translate out of their own unstated assumptions, and sites that try for objectivity don’t have the nuanced conversations enabled by shared, unstated assumptions. So, there is something right in what I’m saying, as well as risk and wrongness.

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March 23, 2011

Yet another reason to hate your mobile provider

4. [NOTE: (These notes are in reverse chronological order. I have numbered them for your reading convenience.)I unlocked my Blackberry by calling Verizon support. I bought an Orange SIM card in a cigarette store in the Old City of Jerusalem for $10, plus $9 of calling time that times out in a week. So, I now have a working phone. It does not come with a data plan, however.]

3. [NOTE added minutes after the note right below this one: I'm on the phone with Verizon. It is indeed $20.48 per MEGABYTE. But wait...I am now talking with a tech support person who assures me that attachments don't count unless you actually download them. Well, that's something. She, however, is also telling me that the first two reps I talked with are wrong; in fact (says the tech support person), Verizon's international plan gives you 70MB per month for $100, and every megabyte after that is $20.48. That's still piracy, but the broadsword goes into you slightly more slowly.]

2. [Note added minutes later: Some other knowledgeable people tell me that Verizon must mean $20/gigabyte, not per megabyte. So, this may have been a mistake by the the service rep. I would happily take the blame for any misunderstanding, except that I confirmed that the rep said "megabyte" by inquiring, "PER MEGABYTE? PER MEGABYTE? ARE YOU FREAKING CRAZY!!!!!!!!!!," to which he replied in the affirmative to the first two of the three questions.]

1. I’m going overseas tonight for a week. In the past, I’d call Verizon and have them switch service from my Droid to my previous phone, which was a Blackberry with “world phone” service. For $2/day, I’d get unlimited data access, so I could check my email and perhaps check the news on the Web now and then. (Believe me, on a Blackberry you don’t want to do a lot of heavy Web browsing.)

Today when I tried to make the switch, Verizon informed me that they have changed the plan, entirely for the benefit of their customers of course. So, now it’s $20 per megabyte. Holy crap! What kind of unearthly profit margin is that?

My knowledgeable friends tell me that that I should figure 50-100 emails per megabyte (although that number is conservative). So, no email for me. That’s what happens when the “free” market is so pwned that it laughs in the face of competition.

And these are the folks we’ve handed our Internet to? Great. Freaking great.

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March 9, 2011

Robin Chase tells Congress why we need an open, neutral Internet

Robin Chase, the founder of ZipCar, testified in front of Congress. She argued that Congress ought not remove the FCC’s authority to prevent access providers from deciding which information moves fast, slow, or not at all. [pdf]

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March 1, 2011

Spectrum is abundant

Elliot Noss, CEO of Tucows, has adopted a quirky and admirable approach to submitting filings to official bodies looking for comments on policies. Rather than writing the traditional legalistic brief, he has been commissioning pieces more readable by the non-lawyerly. I wrote an essay for him on copyright, and he’s just submitted and posted a second one by me on spectrum policy. [Disclosure: 1. Elliot is my friend. 2. He offered to pay me for writing this.]

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February 18, 2011

National Broadband Map: What the incumbents hath failed to wrought (wring?)

The National Broadband Map is now available. We had wanted to bask in the sunlight provided by the incumbent access providers, but instead we just got freckles. Want to laugh like a broken-hearted clown? View only the places that have fiber to the home.

The map was controversial from its inception, since it at least initially was relying on data coming from parties interested in exaggerating the extent of coverage. (I interviewed Steve Rosenberg at the FCC about his agencies contribution to it, in November 2009.) It does not link to its sources. It did not list my access provider (RCN) as available where I live. Also, the map is very clunky to manipulate. (Hint: Turn off all overlays until you zoom into where you want to see.) (Harold Feld provides a balanced perspective.)

Now want to cry like a generation watching its future slip away? The Republicans seem set on throwing The Master Switch to turn the Internet into a corporate content delivery system. Let your Senators know that you want the Internet to remain the engine of innovation and a public square for free speech.

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December 21, 2010

FCC Fail — Providing incentives for scarcity

There are many ways to boil down today’s upcoming FCC rejection of Net neutrality (which they did in the guise of supporting Net neutrality). Here’s one:

The end of Net neutrality means that those who provide access to the Internet — to our Internet, for it is ours, not theirs — have every economic incentive to keep access scarce. By not providing enough bandwidth, they can claim justification for charging users per bit (or per page, service, download, etc.), and justification for charging Net application/data providers for the right to cut ahead in line.

This is ironic — in the not-funny sense — since the access providers’ stated justification for opposing Net neutrality is because to do otherwise would discourage investment. But, why are they going to invest in providing more bits when they make more money by throttling access? (Competition? Sure, that’d be great. Let’s require them to rent out their lines. Oh, I forgot.) Abundance would turn access provision into a profitable commodity business, which is exactly what users want, and what would stimulate innovation and economic growth.

So, now that Net neutrality is going to be overturned, the access providers will make money by preventing access. Anyone want to bet that the U.S. is now going to climb the charts of average national broadband rates and of lowest average cost? Does anyone think that we haven’t just moved back by decades when we’ll have, say, gigabit access common across the country?

For shame, FCC.


[Later that day] The FCC has clarified some of what it means. For example, they are not going to allow access providers to charge companies for fast lane access. It seems that Commissioners Copps and Mignon nudged the regulations in the right direction. Thank you for that. (Also, see Harold Feld’s take.)

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December 13, 2010

FCC: Do Net Neutrality right

Brad Burnham, a well-known and thoughtful venture capitalist — I know him a bit, and like and respect him — has posted a letter to the FCC explaining why it ought to reject Chairman Genachowski’s compromised version of Net Neutrality (AKA “I can’t believe it’s not Net Neutrality”) in favor of something more clear and powerful.

Barbara van Schewick, an authority on Net Neutrality, has posted about a very specific example of the harm that would be done if the Chairman’s version becomes public policy: Zediva is a online DVD rental start-up that needs Net Neutrality to be viable. Zewdiva says in their own letter to the FCC:

By enabling users to watch new DVDs online, our service may be perceived to directly compete with the VideoLonLDemand service, PayPerView or other PayTV services offered by cable providers and, in some cases, the providers of fiber networks and wireless networks. At the same time, we depend on the broadband Internet access service offered by these providers to reach our users. In the absence of strong nonLdiscrimination rules and meaningful restrictions on what constitutes “reasonable network management”, these competitors will be able to exploit their control over the provision of broadband access to put us at a competitive disadvantage.

Here’s hoping that Chairman Genachowski can put on a pair of man pants and propose some real Net Neutrality (while maintaining his sense of humor).

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December 3, 2010

Go go, Commissioner Copps!

I was once privileged to have lunch with Michael Copps, the FCC commissioner. He was quiet, inquisitive, polite. A listener. But when he speaks, he is a fearless defender of the well-being of the interests of those his office is intended to advance.

Commissioner Copps has come out against Chairman Genachowski’s “Gosh, honey, I can’t believe it’s not Net Neutrality!” plan. Without Commissioner Copps’ vote, the Chairman does not have a deal.

Julius Genachowski should be thanking Michael Copps for giving him an opportunity to rescue his legacy.

(via Chris Bowers at the DailyKos.)

Also, a shout-out to Senator Al Franken for arguing for an open Internet as if our economy, our educational system, and our democracy depended on it … because they do.

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