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Conversational business

Charlene Li, co-author of Groundswell and Forrester person, pointed to some good sites in her keynote at Community 2.0. The Starbucks suggestion box is nicely done, but I especially like the way Tivo participates in the independent forum, TivoCommunity.com

By the way, the Community 2.0 conference was an interesting gathering of people interested in various aspects of the various ways businesses build and are embedded in communities. [Tags: ]

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