Chase Bank credit cards: Incompetent or scammy?
I received two Chase Quicken Visa credit cards yesterday. Neither were numbers I currently hold. So, I called their support line.
They told me that my current Citi credit cards had been bought by Chase, and would expire as of June 29, even though they’re marked as continuing into 2010.
The support guy couldn’t answer the most basic questions, including which new card number mapped to which old card number. So, I got Citi on the line while I escalated the Chase call. With one support person in each ear, I discovered that my two Citi cards were not being transferred, but an old Citi Quicken card was. And what about that second Quicken account for which I had received a new card? The Chase person explained that this was a card for an account that I had closed two years ago.
Why did they send me a card for a closed account? The Chase person said it was done automatically. So, presumably, thousands of cards have gone out with no indication that they’re for closed accounts. Was it a simple mistake, is Chase hoping that we’ll call the 800 number listed on the sticker on the front, thus re-activating accounts we’d closed?
I have now canceled my every single Chase Quicken account. (I don’t even use Quicken any more.) And I’ve asked for an acknowledgment in writing that I have done so.
Categories: uncat
Stand by for a phishing scam in which a fraudster sends you a Chase credit card and invites you to activate it online at a special chase.secure.ru URL – where you will be asked to confirm the number of your old credit card, and for security purposes asked to confirm the PIN such that it can be registered to the replacement card you have just received.
“What is the third digit of your PIN?”
“What is the fourth digit of your PIN?”
“What is the second digit of your PIN?”
“What is the first digit of your PIN?”
“Thank you”
Good bye money.
The .ru of that site should give you pause, although it is VERY easy to get caught in a phishing expedition.
I get some emails that look like phishing, but are probably not and they worry me because I am unsure.
My old bank, National City decided to ship me a new ATM card (not a Visa Check, just an ATM card) for absolutely no reason. I called them up, gave my name, gave them the card number and they couldn’t find either in their system. I cut the card up.
This wasn’t an Internet thing. They sent me physical cards. They knew about two of my cards. And they didn’t ask me for credit card numbers or social security info. I believe this was indeed Chase Bank.
This is an elaborate scam! I also received these cards and had I not called the phone number they gave me to “get more information” I would have thought it was legit! The number he gave me was a PORN site! This is a scam but sounded very legit until the 1-800-555 number
follow-up:
To make this short I called back and spoke with another operator who gave me the “information” number and I realized I wrote it down wrong. (I think) It was supposed to be 1 800 955 9296! I am still leary of this situation so will continue to make a few more phone calls before I cut the cards up.
I found something called a cpn number that will
give you a new credit profile within 30 days.
the website is
http://www.creditmenow.info
Now,One should think of the well known firm for credit card purchase.There are lots of faq firms or people are there who can fraud you.You can try the cpn number given on card it will help you more.
Shady deal. Phishing expeditions are quite elaborate these days. If your instincts are telling you something isn’t right…. you have good instincts.
NEW BLOG!!!
My search brought me here. I want to put credit card companies in check. Recent APR increases on two of my accounts have me motivated enough to act. The increases were due to no fault by me, but decisions made by Chase and AMX. 9.99% to 17.99% and 9.99% to 13.99%. Disgusting right…
I want to organize and get a large enough voice to be heard. I have contacted senators and other state Reps in recent weeks. Also chase and AMX. I have a plan, but need people who feel the same and are motivated to act.
Please contact me with ideas, questions or more information.
Bailout plan should have forced institutions receiving “loans” to lower APR’s on consumer credit. Come on America, lets get out of debt.
HERE IS MY EMAIL FROM MSG ABOVE
zachary1334@hotmail.com
Lets make something happen
-Zachary J.
Chase credit card raised my minimum amt due over 100% plus added a $10.00 finance charge due to a bad economy. These are loan shark tactics as far as I’m concerned. The did not raise my APR (yet) but claim they can do whatever they want. So be prepared to bail out the banks and auto industries while you also bail out your credit card companies with these tactics.
If Chase offers you a lower interest rate to transfer your higher credit card balances DO NOT FALL FOR IT. THEY SOLICITED MY BUSINESS AND THEN RAISED MY PAYMENTS TO OVER 100% AND ADDED ON A $10.00 FINANCE CHARGE. THEY WILL GET YOU!
I have a low interest rate with Chase. I have ALWAYS paid on time, and have paid more than the amount due. I just received my statement and they have add a $10.00 monthly “service charge” and have more than doubled my payment!!!! They say they will stop the fee if I agree to increase by interest rate by 5 percentage points. WE NEED MAJOR OVERSIGHT OF THESE LOAN SHARKS.
Ok get things right chase did not want the bailout nor did chase need the bailout the government wanted chase to take the money and lend it out and that is what chase has done. Chase has lent to more small buss and more to regular people like you and me. Chase has turned a profit all 4quaters last year chase is no citibank or aig so don’t put them under the same umbrella also the 10 dollars is being refunded so know that and being a chase customer I was asked tobeing over my cards they don’t just raise your intrest for the heck of it. With promotional rates you have to pay on time and stay under your limit and after the promo rate ends then your intrest goes to a different rate read the agreements. Another reason chase would double your pymt is to get you to pay your acct off sooner you might be only paying your min and that only covers you interest so to get acct off sooner the double yr pymt all you have to do is call and opt out of new min if u can’t so it. And to zach if your payment history or if your over your limit or your promotion is over that will happen so be truthful non of those things happen.
I had a card with wamu that chase took over .I also have a chase dental program that gets paid automatically every month so when they stopped the wamu bill and switched to chase I mistook it for my dental and just filed it .Next month i opened it to discover that they had charged the late fee {fine} and increased my interest rate to 29.9% . I called them to tell them what happened but they don’t give a crap!! I closed the account and will pay it off next month .Stay away from these criminals that don’t allow you ONE mistake!
D.B .
I am in a credit conseling program – Chese keeps calling. I stopped answering, then they started calling my partner – then they somehow located my parter’s Daughter’s & started calling her!! I got into my account & they had changed all my personal information (address & phone) to my my partner’s daughter’s information. I changed it back to my info – I’ll be checking weekly on that!!!
CHASE has gotten my attention and my vote for a melt-down….as an
arranged automatic payment did not go through (as I was paying off
the month’s account balance)
and, without any notice to me of the failure of that payment, a $39
RETURNED PAYMENT FEE, a $39 LATE FEE, and a finance charge for the
UNPAID BALANCE gets added. The only notice is the next statement. My
vote was, as no remedy could be made in that matter, to cancel the
card and assure CHASE that no payment would be made until the charges
went into collection and I would make a “deal” on a settlement
payment.
My credit score can take that “hit”….probably CHASE can as well!!