I sometimes put up a Powerpoint (well, Keynote) slide that says “Control doesn’t scale.”The assumption that large projects only succeed if they’re centrally controls led and managed turns out to have been true because we limited the scope of what we we considered realistic. You can build a Britannica using a centrally controlled system, but you could not build a Wikipedia that way.
But I know that there are some important counter-examples, so I’ll frequently add, “Except at an huge cost in expense and freedom,” for we know all too well that some regimes have managed to maintain intense control over massive populations for generations.
Today there’s an interview in the Sydney Morning Herald with Isaac Mao, pioneering Chinese blogger and Berkman fellow, in which he says the Chinese authorities are unable to keep up with increasing volume of social communications the 108M bloggers, millions in social networks, and people texting and twittering away.
So, maybe control doesn’t scale after all.