Joho the Blog » journalism

April 16, 2012

Media reports its reaction as news…again

Secret Service scandal eclipses Obama trip

That’s the headline in USAToday. It’s typical of the news coverage of the Secret Service scandal before the President arrived in Colombia.

Let me fix that for you:

Media’s decision to focus on the Secret Service scandal eclipses Obama trip

The eclipse has only to do with how the media have chosen to cover the trip. And with headlines like the one in USAToday, the circle is complete: the media reporting on the media’s coverage as if they were actually reporting an event.

Sheesh.

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April 2, 2012

Times cuts down on free access

Why? Does the Times have research that shows that when someone is denied access to her eleventh NYT article, she’s going to cave in and buy a subscription for $195/year? Because my informal market research — I sat myself in an airless room, asked myself some questions, and rewarded myself with m&m’s — indicates that I will just get more annoyed at the NYTimes, and regret its insistence on losing its place in our culture.

PS: No, I don’t know how to save the newspaper industry.

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April 1, 2012

Books by Friends: Write Hard, Die Free

Howard Weaver’s Write Hard, Die Free is a two-fisted memoir of how The Anchorage Daily News — a newspaper he helped found and then edited — went on to win two Pulitzer prizes and defeat the established major daily, which was, according to Howard, an oil industry mouthpiece. It’s an entertaining story of scoops, legwork, drinking, and camaraderie.

It’s also a reminder of an age that now seems as distant as the cowboys, although it was only a couple of decades ago. In part that’s because Alaska remains a frontier state, but it’s also because, while the future of newspapers is unknown, the days of brawlin’ reporters are over.

Write Hard, Die Free (I love the title) is, as they say, a good read, and a reminder of a time not as distant as it already seems.

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February 26, 2012

[2b2k] Linking is a public good

Mathew Ingram at GigaOm has posted the Twitter stream that followed upon his tweet criticizing the Wall Street Journal for running an article based on a post by TechCrunch’s MC Siegler, who responded in an angry post.

Mathew’s point is that linking is a good journalistic practice, even if author of the the second article independently confirmed the information in the first, as happened in this case. Mathew thinks it’s a matter of trust, and if the repeater gets caught at it, it would indeed erode trust. Of course, they probably won’t, and even if you did read the WSJ article after reading the TechCrunch post, you’d probably assume that the news was coming from a common source.

I think there’s another reason why reports ought to link to their, um, inspirations: Links are a public good. They create a web that is increasingly rich, useful, diverse, and trustworthy. We should all feel an obligation to be caretakers of and contributors to this new linked public.

And there’s a further reason. In addition to building this new infrastructure of curiosity, linking is a small act of generosity that sends people away from your site to some other that you think shows the world in a way worth considering. Linking is a public service that reminds us how deeply we are social and public creatures.

Which I think helps explains why newspapers often are not generous with their links. A paper like the WSJ believes its value — as well as its self-esteem — comes from being the place you go for news. It covers the stories worth covering, and the stories tell you what you need to know. It is thus a stopping point in the ecology of information. And that’s the oeprational definition of authority: The last place you visit when you’re looking for an answer. If you are satisfied with the answer, you stop your pursuit of it. Take the links out and you think you look like more of an authority. To this mindset, links are sign of weakness.

This made more sense when knowledge was paper-based, because in practical terms that’s pretty much how it worked: You got your news rolled up and thrown onto your porch once a day, and if you wanted more information about an article in it, you were pretty much SOL. Paper masked just how indebted the media were to one another. The media have always been an ecology of knowledge, but paper enabled them to pretend otherwise, and to base much of their economic value on that pretense.

Until newspapers are as heavily linked as GigaOm, TechCrunch, and Wikipedia, until newspapers revel in pointing away from themselves, they are depending on a value that was always unreal and now is unsustainable.

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February 23, 2012

[2b2k] Ethanz on linguistic isolation

Ethan Zuckerman asks a simple question — is there a correlation between how many outside news sources the people in a country consult and whether those people’s language is spoken mainly in their own country? — and leads us through the quantifiable maze looking for an answer.

Ethan defines “linguistic isolation” as “how well does the dominant language of your nation affect your ability to engage with information produced in other countries?” Using data from Worldmapper, and after some careful discussion of the limitations of that data (e.g., he only considers first languages, which obviously skews results for countries where many residents speak a second language, especially since one would expect (note: I am data-free!) that in many linguistically isolated countries there is a premium on learning a second, more globally popular language), he concludes:

…looking at data from 31 countries, there’s some correlation (R2=0.38) between linguistic isolation and low international readership. But there are exceptions – Argentina and Chile both have very low isolation scores, but they don’t read a lot of Mexican or Spanish news… or even each other’s news. South Africans show high linguistic isolation (languages like Zulu and Afrikaans aren’t widely spoken outside South Africa), but read a lot of international media in English, though it’s a minority language. I’m looking forward to examining a larger set of media consumption data and trying this linguistic isolation score alongside other factors, like total population (small nations might read larger nations’ news) and migrant population (the desire to read news from home.)

I’m not a quant (obviously), but I like watching people who are when they are asking fascinating questions, and when they teach as clearly as Ethan does.

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February 7, 2012

Cable remains the main source of political news

Pew Research Center for the People & the Press has released the results of a new survey that shows that cable TV news is remaining the main source of political news. The Internet is climbing as a political news source, although social media are not yet major sources of political news. Local news, network news, and local newspapers are plummeting.

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October 10, 2011

Erik Martin on what makes Reddit special

Erik Martin, the general manager of Reddit, explains what’s so special about the discussion site. I’m particularly interested in the nature of authority on the site, and its introduction of new journalistic rhetorical forms.

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August 13, 2011

Reddit and community journalism

I’ve come to love Reddit. What started as a better Digg (and is yet another happy outcome of the remarkable Y Combinator) has turned into a way of sharing and interrogating news. Reddit as it stands is not the future of news. It is, however, a hope for news.

As at other sites, at Reddit readers post items they find interesting. Some come from the media, but many are home-made ideas, photos, drawings, videos, etc. You can vote them up or down, resulting in a list ordered by collective interests. Each is followed by threaded conversations, and those comments are also voted up or down.

It’s not clear why Reddit works so well, but it does. The comments in particular are often fiercely insightful or funny, turning into collective, laugh-out-loud riffs. Perhaps it helps that the ethos — the norm — is that comments are short. Half-tweets. You can go on for paragraphs if you want, but you’re unlikely to be up-voted if you do. The brevity of the individual comments can give them a pithiness that paragraphs would blunt, and the rapid threading of responses can quickly puncture inflated ideas or add unexpected perspectives.

But more relevant to the future of news are the rhetorical structures that Reddit has given names to. They’re no more new than Frequently Asked Questions are, but so what? FAQs have become a major new rhetorical form, of unquestioned value, because they got a name. Likewise TIL, IAMA, and AMA are hardly startling in their novelty, but they are pretty amazing in practice.

TIL = Today I Learned. People post an answer to a question you didn’t know you had, or a fact that counters your intuition. They range from the trivial (“TIL that Gilbert Gottfried has a REAL voice.”) to the opposite of the trivial (“TIL there is a US owned Hydrogen bomb that has been missing off the coast of Georga for over 50 years. “)

IAMA = I Am A. AMA = Ask Me Anything. People offer to answer questions about whatever it is that they are. Sometimes they are famous people, but more often they are people in circumstances we’re curious about: a waiter at an upscale restaurant, a woman with something like Elephant Man’s disease, a miner, or this morning’s: “IAmA guy who just saw the final Harry Potter movie without reading/watching any Harry Potter material beforehand. Being morbidly confused, I made up an entire previous plot for the movie to make sense in my had. I will answer your HP Series question based on the made up previous plot in my head AMA.” The invitation to Ask Me Anything typically unfetters the frankest of questions. It helps that Reddit discourages trolling and amidst the geeky cynicism permits honest statements of admiration and compassion.

The topics of IAMA’s are themselves instructive. Many are jokes: “IAmA person who has finished a whole tube of chapstick without losing it. AMA” But many enable us to ask questions that would falter in the face of conventional propriety: “IAmA woman married to a man with Asperger’s Syndrome AMA”. Some open up for inquiry a perspective that we take for granted or that was too outside our normal range of consideration: “IAMA: I was a German child during WWII that was in the Hitler Youth and had my city bombed by the U.S.”

Reddit also lets readers request an IAMA. For example, someone is asking if one of Michelle Bachman’s foster kids would care to engage. Might be interesting, don’t you think?

So, my hypothesis is that IAMA and AMA are an important type of citizen journalism. Call it “community journalism.”

Now, if you’ve clicked through to any of these IAMA’s, you may be disappointed at the level of “journalism” you’ve seen. For example, look at yesterday’s “IAMA police officer who was working during the London Riots. AMA.” Many of the comments are frivolous or off-topic. Most are responses to other comments, and many threads spin out into back-and-forth riffing that can be pretty damn funny. But it’s not exactly “60 Minutes.” So what? This is one way citizen journalism looks. At its best, it asks questions we all want asked, unearths questions we didn’t know we wanted asked, asks them more forthrightly than most American journalists dare, and gets better — more honest — answers than we hear from the mainstream media.

You can also see in the London police officer’s IAMA one of the main ways Reddit constitutes itself as a community: it binds itself together by common cultural references. The more obscure, the tighter the bond. For example, during the IAMA with the police officer in the London riots, someone asks if they’ve caught the guy who knocked over the trash can. This is an unlinked reference to a posting from a few days before of a spoof video of a middle class guy looking around an empty street and then casually knocking over a garbage can. The comments devolve into some silliness about arresting a sea gull for looting. The police officer threads right in:

[police officer] I do assure you we take it very seriously, however. Here, please have a Victim of Crime pack and a crime reference number. We will look into this issue as a matter of priority, and will send you a telegram in six-to-eight-weeks.
permalinkparent

AmbroseChapel
Telegram? Are you that cop who got transported back to the 1970s?

[police officer]
My friends call me Murphy.

derpedatbirth
Lawl, I’m watching RoboCop right now.

This community is both Reddit’s strength as a site, and its greatest weakness as a form of citizen journalism. Reddit illustrates why there are few quotes that simultaneously delight and scare me more than “If the news is important, it will find me.” This was uttered, according to Jane Buckingham (and reported in a 2008 Brian Stelter NY Times article) by a college student in a focus group. In my view, the quote would be more accurate if it read, “If the news is interesting to my social group, it will find me.” What’s interesting to a community is not enough to make us well informed because our community’s interests tend to be parochial and self-reinforcing. This is not so much a limitation of community as a way that communities constitute themselves.

And here’s where I think Reddit offers some hope.

First, it’s important to remember that Reddit is not intending to cover the news, even though its tag line is “The front page of the Internet.” It feels no responsibility to post and upvote a story simply because it is important. Rather, Reddit is a supplement to the news. If something is sufficiently covered by the mainstream — today the stock market went up dramatically, today the Supreme Court decided something — it exactly will not be covered as news at Reddit. Reddit is for what didn’t make it into the mainstream news. So, Reddit does not answer the question: How will we get news when the main stream dries up?

But it does make manifest a phenomenon that should take some of the gloom off our outlook. Take Reddit as a type of internet tabloid. Mainstream tabloids are sensationalistic: They indulge and enflame what are properly thought of as lower urges. But Reddit feeds and stimulates a curiosity about the world. It turns out that a miner —or a person who works at Subway — has a lot to tell us. It turns out that a steely British cop has a sense of humor. It turns out that American planes dropping bombs on a German city did not fly with halos over them. True, there’s a flood of trivial curios and tidbits at Reddit. Nevertheless, from mainstream tabloids you learn that humans are a weak and corrupt species that revels in the misfortunes of others. From Reddit you learn that we are creatures with a wild curiosity, indiscriminate in its fascinations. And you learn that we are a social species that takes little seriously and enjoys the multiplicity of refractions.

But is the curiosity exhibited at Reddit enough? I find this question rocks back and forth. The Reddit community constitutes itself through a set of references that belong to a particular group and that exclude those who just don’t get nods to Robocop. Yet it is a community that reaches for what is beyond its borders. Not far enough, sure. But it’s never far enough. Reddit’s interests are generally headed in the right direction: outward. Those interests often embrace more than what the mainstream has found room for. Still, the interests of any group are always going to reflect that group’s standpoint and self-filters. Reddit’s curiosity is unsystematic, opportunistic, and indiscriminate. You will not find all the news you need there. That’s why I say Reddit offers not a solution to the impeding News Hole, but a hope. The hope is that while communities are based on shared interests and thus are at least somewhat insular, some communities can generate an outward-bound curiosity that delights in the unabashed exploration of what we have taken for granted and in the discovery of that which is outside its same-old boundaries.

But then there is the inevitability triviality of Reddit. Reddit topics, no matter how serious, engender long arcs of wisecracks and silliness. But this too tells us something, this time about the nature of curiosity. One of the mistakes we’ve made in journalism and education is to insist that curiosity is a serious business. Perhaps not. Perhaps curiosity needs a sense of humor.

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July 30, 2011

News unboxed

I just read the NY Times. In print. Cover to cover, so to speak, although I skipped the parts that didn’t interest me, which were most of the parts at least beyond the second paragraph. Nevertheless, I enjoyed the experience. I then put my coffee cup in the sink, declared that unit of the day over, and opened my laptop to begin the next.

In a hyperlinked world, boxing off content is unlikely to be a winning strategy. “Here is your morning box of world news, sir. By reading every item in this box, you will be Well Informed, No, sir, for that distinction you need read nothing outside of this box.” Nah.

But, even though my usual morning news reading does not come in a box, it does occur within a stretch of time: Over breakfast on most days I read through feeds I’ve aggregated via Netvibes.com, straying as far out onto the Web as my interests lead me. I stop not when I reach the end of the news, but when I reach the end of coffee.

Obviously, I continue poking around the news (i.e., what is happening in the world) all day long. Nevertheless, I do have a morning news box, defined by time, not by the edges of content.

I suspect that’s because I grew up with morning newspapers and the evening news. I assume that The Kids These Days generally don’t have any sort of box for news. Amiwrong?

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July 11, 2011

Remembering Persephone

My friend Persephone Miel died very young about a year ago. This afternoon there’s a discussion in her memory: “Cultivating new voices, approaches, and audiences for national and international reporting.” The official description:

Journalists Fatima Tlisova (Voice of America) and Pulitzer Prize winner Dele Olojede will join Ethan Zuckerman (Berkman Center/Global Voices), Colin Maclay (Berkman Center), Ivan Sigal (Global Voices), Jon Sawyer (Pulitzer Center) and the Miel family for a discussion and reflection on these questions, and on Persephone’s work and the journalistic values she championed.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.


Ethan begins by saying that Berkman is a “supercollider” for people working on Internet issues. Berkman has everything from behavioral economists to folksingers. He says when people there go around the room and say what they’re working on, one of the three things happen: First, you find that people are speaking in a language you don’t understand. Second, you understand what they’re saying and you want to have a fight with them — a worthy conversational opponent. Third, you react by thinking “Thank God you’re here.” Persephone was the only person, Ethan says, to whom he had all three reactions simultaneously. She was a professional journalist, while Ethan works on amplifying citizen media. Then there were the sparks flying: Persephone was a professional journalist and Ethan loves amateurism. But, after talking, they realized that they shared one basic question: In a world that is increasingly interconnected, in which our actions have impact and meaning on people all over the world and vice versa, why don’t we hear much about the rest of the world?” Except that Persephone framed it: “In a world that is so interesting, so fascinating, why would people spend their time only paying attention to one little corner?”

Persephone came to Berkman to work on a massive project, Ethan says: Media Re:public. She worked with a great team to create a careful, skeptical analysis of the new media environment. The overview she wrote with Rob Faris “holds up remarkably well,” Ethan says. Persephone talked about many of the questions raised emphatically by the Arab Spring…questions of authenticity, legitimacy, trustworthiness. The questions journalist scholars are now asking are ones Persephone asked. How do you tell if the reports are true and are telling the story. The problem isn’t just making sure people are getting to speak, she wrote, but that those voices are reaching the public that needs to hear them. It’s not just increasing the supply of news.


Yet, Ethan says, Persephone remained an optimist. She worried about the loss of the values and virtues of professional news, but she also understood that news was not coming to the West from other parts of the world. “Maybe we just haven’t done it very well,” she said. Ethan: “When you’re doing reporting in a digital age, you have the opportunity to tell a story at different depths.” You can go long or short. You can bring in multiple media. You can bring in interactions. You can enable people to have a real conversation with the people you’re writing about. We can work not just on the supply problem, but on the demand problem.


The people speaking today, says Ethan, are figuring out not just how to report under difficult circumstances, but how to involve their readers deeply. Persephone before she died set up a fellowship so more of these extraordinary journalists can share their stories with a broader audience. Fatima Tilsova is an exemplar of this. She comes from the northern Caucuses and was the inspiration for Persephone asking to be remembered in this fashion.


Fatima begins by remembering how beloved Persephone was by journalists around the world. Fatima came from a very small village. The north Caucuses is a violent area, but her area was considered to be peaceful. She shares some of her work, beginning with a story about the torture of Russian prisoners. In one case she reported on a young man who in 2004 was found in a trash pile with all of his internal organs crushed; the story was never reported in the media. Same with other cases she has reported on. Her reports are ignored by the government. [She shows the Voice of America News site (voanews.com) as the home of her reporting.]


The same is true for her stories of corruption. She shows a YouTube of the expensive cars owned by a Russian official who makes $5000/year; the video was put together from photos taken by people with their mobile phones. Counter-terrorism zones are declared in order to free them of tax requirements so Russian official can invest heavily there. In another case, when Forbes announced the ten most wanted terrorists in the world, the media transformed the list into FBI’s list, because Russians where on the Forbes list. In another case, an elderly man was beaten up for holding a mild protest sign. He took them to court, which decided there was no damage to him, despite his broken shoulder. So he took it to the European court, which brought a visit from Russian officials telling him to withdraw his suit.


These stories do not get out without help. The Pulitzer Center (for which Persephone worked) helps. Persephone was one of the few people ready to listen, and ready to help.


Dele Olojede After returning to Nigeria, Dele won a Pulitzer for his work at Newsday. He is also involved in the Global Net Initiative, which Persephone also worked on. He reminds us that we in this room are in the top one percent of privileged people. In Nigeria, 0.1 percent sits atop a vast pool of oil and gas.


He started as a young reporter in Lagos thirty years ago. His cohort was the first to come into journalism with college degrees. They were quite idealistic. That lasted about 6 years. His editor was killed by a letter bomb in 1986. They had evidence it was done by the country’s dictatorial leader, and the paper was shut down over the weekend. Dele left for the US. He went to Newsday and became “the foreign correspondent to the Hamptons.” He decided the time was right to go home. (He had not been allowed back in for a while.)


He wants to create a space where news and truth can flourish, so that at least people couldn’t say “I didn’t know.” NEXT began to publish stories about what Nigeria’s leaders are up to in politics and business. Sometimes the stories have results. The establishment found them puzzling, but then the temperature started rising as they wrote about corruption in the banking system. A few of the malefactors were jailed, but only for a few months. The establishment from trying to influence them through friendship, then bribes, then through the withdrawal of business. When NEXT broke the story about a billionaire who was paying no taxes because bribing tax officials was cheaper, NEXT’s biggest ads (telecom, banks, etc.) were withdrawn.


The president of Nigeria vanished for a few months. NEXT looked into it an discovered that he was terminally ill and the country was being run from the shadows by his wife. The constitution specified that the vice president — “who we didn’t know from Adam or Eve” — should take over. NEXT became a hero to the the VP, who recently was elected president. (His name is Goodluck Jonathan.)


Now NEXT is working on exposing the “degree of thievery” in the petroleum industry run by a “beautiful 50 year old woman who is reported to be the President’s girlfriend and who is hated understandably by the President’s wife.” NEXT discovered where bribes were being paid, and showed up for a meeting where a duffel bag of cash was supposed to be exchanged. The night before they posted and printed the story, it seemed that everyone who knew Dele called him, telling him he cannot do that. He was offered $20M not to tell the story.


NEXT now is broke. They’re losing some of their brightest employees. “We put all of this into the public arena, and nothing happened.” The Petroleum minister has been reconfirmed without a single question being asked. “What if you armed the public with information and they refused to act? What then?” It was all carefully document. They published the source documents. But nothing has happened. One choice is to change how they work. The other is to say to hell with it. “What if you did all this, and armed the public with the information they need to make rational decisions as citizens, and they don’t?”


Q: Dele, did your reporting not have an effect because no enough people read newspapers?”
A: We probably have the highest traffic web site of any news site in Nigeria. Two million of the most active, educated, privileged part of society are reading us but not doing anything. The other newspapers and media do not jump all over these stories, even though we’ve offered to share the documents.


Q: Maybe you needed to frame it more sensationally, although you probably don’t want to do that.
Dele: Maybe we haven’t found the right language. I assume people are rational and will act in their own best interest. My job is to give them the information they need. But I need to learn new tricks.


Q: Fatima, how do you report on these sensational stories without being sensationalistic?
A: You can drive people to act with a quiet whisper. Sometimes I think social apathy is a survival instinct for people in the Caucuses. People don’t always react. That’s why sometimes we need international action.


Q: [me] Ethan, you and Persephone are interested in why people don’t care about people who are not like them. But we just heard two cases of people not caring about even people like them. Is your issue a subset of not-caring?
Ethan: Hearing a story that you’re powerless to do anything about is a bummer. How do you overcome cynicism. The answer may be a non-journalistic answer. It may require you to report and invite action.
Fatima: Is it a question for me whether it’s dangerous for journalists to become involved, to become partisan activists. With human rights, if you give up a small piece, you’ve given up the universal.


Q: I’m a newbie publisher with an occasional sense of hopelessness, but then you have to remember that there is hope. Even so, sometimes getting the story out can have the opposite result. E.g., support for Ghadafi went up dramatically once news go out that the West was opposed to him.
Q: That sense of hopelessness and apathy was very much the norm in the Middle East and North Africa. People put out information for years and nothing happened. Yet at some point there was a conceptual breakthrough and the stories mattered. Sometimes you have to drop journalistic principles because we’re engaged in informational warfare.
Q:[ethan] where’s the line between journalism and activism?
Fatima: Your purpose as a journalist is to tell the story, to represent the story as it is. But you’re a human being. You can’t shut off your heart and your judgment. Just tell the story. Yet I have survivor guilt. I told their stories, but I exploited them.
Dele: There is great value in calm rationality, fact-checking, balance, and not waging a campaign, principally because we have more than enough of the other side. We have bloggers, and activists. The Internet is full of junk. But there are times when I’ve withheld information a few times because of the potential damage it could do. I’m not absolutely sure I’ve done the right thing.


Ivan Sigal begins by talking about why we follow specific stories. How do we enable ourselves to follow international stories when it’s barely possible to tell them at a national level? That question encapsulates work that Persephone did over 15 years. She had two strands of her work: structure and personal engagement. She worked to create and sustain structures for media to exist so they could tell stories fearlessly. She created social webs within which people could be confident that their work would be taken up by their own communities. The second aspect of her work was that everything that Persephone did was deeply personal. The people she engaged with were always individuals. And that’s important when you’re thinking about attention. For Persephone, the choice to engage in an issue was personal before it was philosophical or rational. Persephone’s goal and gift was to create networks that allow us to expand our perception of what is important to us. That is a long and slow task. The question of media attention too often falls into the ideological sphere, but it should begin with the personal, as Persephone understood.


Ten years ago, Persephone and Ivan tried to build TV shows to attach local and international reporters. At the Berkman Center, she worked on how to create person to person links that would scale.


Ivan introduces Jon Sawyer from the Pulitzer Center who says that Persephone was wonderful at connecting people. The Persephone Miel fellowship helps international journalists tell their stories outside of their countries. The Center had trouble choosing just one, so they awarded three. One is an Indian journalist working on Kashmir. Another is another Indian journalist working on issues of caste. A third is Pakistani journalist who has returned there to report. “Persephone was one of the most influential in our development.”


Ivan says that American international media tends to focus on just one or two big stories. We rarely hear stories from the Pakistani perspective, and that are not coming out of the geopolitical framework with which we approach that country. Pakistan is as corrupt as Nigeria and as dangerous as the Caucuses. More journalists are killed in Pakistan for what they’re doing than anywhere else. In the latest case, the US government actually came out and said that we have evidence that the journalist was killed by the ISI.


Her husband Tony talks movingly about Persephone. A slide show follows. [I lose it.]

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