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April 13, 2012

Digital Differences – a Pew survey

Highlighted results from a new Pew Internet poll (taken directly from their pr email):

  • One in five American adults does not use the internet. Senior citizens, those who prefer to take our interviews in Spanish rather than English, adults with less than a high school education, and those living in households earning less than $30,000 per year are the least likely adults to have internet access.

  • Among adults who do not use the internet, almost half have told us that the main reason they don’t go online is because they don’t think the internet is relevant to them. Most have never used the internet before, and don’t have anyone in their household who does.

  • The 27% of adults living with disability in the U.S. today are significantly less likely than adults without a disability to go online (54% vs. 81%). Furthermore, 2% of adults have a disability or illness that makes it more difficult or impossible for them to use the internet at all.

  • 88% of American adults have a cell phone, 57% have a laptop, 19% own an e-book reader, and 19% have a tablet computer; about six in ten adults (63%) go online wirelessly with one of those devices. Gadget ownership is generally correlated with age, education, and household income, although some devices—notably e-book readers and tablets—are as popular or even more popular with adults in their thirties and forties than young adults ages 18-29.

  • The rise of mobile is changing the story. Groups that have traditionally been on the other side of the digital divide in basic internet access are using wireless connections to go online. Among smartphone owners, young adults, minorities, those with no college experience, and those with lower household income levels are more likely than other groups to say that their phone is their main source of internet access.

    More from Pew’s Lee Rainie here. Data here.

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    April 4, 2012

    Culture of Hope

    Forum d’Avignon is an annual get-together in France to talk about culture, by which most of the attendees (and especially President Sarkozy who came to give a speech) mean how they can squash the Internet and retain their stranglehold on culture. A little harsh? Maybe, but not entirely unfair. I went last year, and both Jamie Boyle and I felt so oppressed by the relentless Internet Fear exhibited by the other presenters that we felt obliged to say, “You know, there are some good things about the Internet also.” We also both found a cadre of fellow travelers among the attendees and a handful of the other presenters, including many of the conference organizers. (Here’s a set of my posts from the Forum.)

    The Forum today invited a set of people to respond to four questions. The first question is: “1. Does culture / creative imagination give you a reason to hope?” With the above as context, here is my response:

     


    Of course! If not culture, then what would give us reason to hope?

    There are a few elements coming together that make this an especially hopeful time…and a few elements that I take as cold water being thrown in the face of hope.

    The elements of hope include: (a) the scale of content, (b) the intense inter-linking of that content, (c) the growing open access to that linked content, and (d) the new forms of collaborative sociality that are emerging that (e) value difference and disagreement.

    (a) The scale means that we now have works that can matter to us in any way we can imagine, rather than relying upon centralized authorities to decide what counts. Of course, from those centralized sources we have gotten great works of art, but we have gotten far more gross, coarsening, commercial crap. (b) The fact that these elements are linked means that we can now explore ideas all the way to the ends of our curiosity. It also means we can continuously derive new meaning from this interlacing of ideas. (c) Open access – the growth of outlets that may or may not be peer-reviewed and edited, accessible to the world for free – means that our best ideas are not locked up where only the privileged can view them. (d) The availability of these works on the very same medium that enables us to form social networks around them – the fact that the Net is equally good as a means of distributing content and as a social medium is unprecedented – has spurred innovative new ways of working and being together. Some of these new social forms have tremendous power, and are tremendously engaging; we can do things together that we never before thought possible. (E) Finally, the Internet only has value insofar as it contains and embraces differences and disagreements. A culture that does so is far more robust and far less oppressive than a culture homogenized by a timid sameness – the sort of lack of adventure characteristic of mainstream media.

    Against this we have old industries that benefited from the scarcity of works and the difficulty of distributing them. They view culture as the set of cultural objects, and believe that they are entitled to continue to restrict and control access to them. They say they are doing this in order to support the artists, but they in fact are pocketing most of the artists’ wages in the name of services we no longer need these industries to provide. Culture flourishes when it is open, abundant, connected, engaged, and diverse. Such a culture supports artists of every sort. The culture of hope is just such a culture.

     


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    February 11, 2012

    It was NOPA to SOPA, but now stop ACTA from becoming a FACTA

    To quote Cory Doctorow at BoingBoing: “Stop ACTA & TPP: Tell your country’s officials: NEVER use secretive trade agreements to meddle with the Internet. Our freedoms depend on it!” ACTA (Anti-counterfeiting Trade Agreement) is a global trade agreement that’s like SOPA except that it’s secret and does not require legislative approval. TPP (Trans-Pacific Partnership Agreement) is a secret 9-country deal (including the US) that is even more restrictive than ACTA.

    Today is a day of international protest. Please consider registering your concern via this form from Fight For the Future.

     

    Stop ACTA & TPP: Tell your country’s officials: NEVER use secretive trade agreements to meddle with the Internet. Our freedoms depend on it!

    For European users, this form will email every Member of the European Parliament with a known email address.
    Fight For The Future may contact you about future campaigns. We will never share your email with anyone. Privacy Policy

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    February 10, 2012

    Power politics in the age of Google

    [live-blogged yesterday] I’ve come in 30 minutes late (Sorry! I had it marked wrong on my schedule) to a panel at the Kennedy School about politics and the Net. The panel is outstanding: Susan Crawford, Micah Sifry, Nicco Mele, Alexis Ohanian [reddit] and Elaine Kamarck, moderated by Alex Jones.

    NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

    As I enter, Susan is saying that SOPA was put forward to make PIPA [Senate version] look reasonable, but it obviously backfired. But, she warns, the type of concerted effort that defeated SOPA is special and rare; we can’t count on it happening again.

    Nicco says that Google has doubled its lobbying budget, spending $10M this past year. But it hasn’t made much of a dent against the tight relationships among the entertainment industry lobbyists and Congress. “This is not the end of this issue,” he says, referring to the battle over Hollywood content. “It’s more like a battle in the middle of the opening third.” He adds, “The power of the grassroots to shape and drive the debate…was a shock to the insular world inside the Beltway.”

    Alex: Suppose there had been the outcry but not the going dark? Was it going dark that did it?

    Nicco: It was an expression of the intensity of the situation. It might have had the same outcome. Google didn’t go dark and drove a huge amount of traffic to anti-SOPA sites.

    Susan: Google joined a parade smaller sites like Reddit.com had started.

    Alex: Is this a watershed moment?

    Elaine: No. Sometimes DC gets things wrong. E.g., a Medicare bill was repealed after 16 months because the seniors went nuts about it. This was pre-Internet. “Old ladies were throwing rotten eggs at Dan Rostenkowski.” Also, in 2006 there were local protests against a bipartisan immigration reform law. SOPA was a perfect example of a bunch of old guys — Chris Dodd et al. — not understanding that they were playing with fire. They didn’t take into account the intensity the Net citizens felt. There’s nothing fundamentally different from what we’ve seen before: Sometimes the folks in Washington just don’t get it.

    Alex: We tried to get people on the other side to join us, but I’ll take their side. An op-ed yesterday said that the anti-SOPA digital tsunami was an abuse of democracy.

    Micah: That was a frustrating op-ed because he doesn’t imagine that the citizens who were linking and faxing had agency. He assumes they were all duped by Google etc. Citizens can inform themselves, make up their minds, and take action. That said, I think it’s worth noting that some of these companies have immense power. It’s fair to ask how far can they responsibly use that power? I’d argue that most of these companies are in a more responsive relationship to their users than much of old media, especially not Hollywood and the recording industry. They are far more likely to listen to their customers and respond to them. Also, anyone who raises the issue of abusive media power needs to be asked how Fox News helped create the Tea Party Movement, cheerleading people to go to the first rallies. The media coverage on Fox took place before the manifestation of what it was “covering.” For me the fact that the anti-SOPA movement was a civic-commercial hybrid is fascinating.

    Alex: Truman ordered the Army to bust up a train strike. Google and the Web overall have become the nervous system of the world. At what point does the power of a privately owned nervous system becomes so great that its even considering withholding services becomes inappropriate?

    Alexis: The op-ed was malarkey. All sites are made equal, so if Wikipedia closed down for a week, there would be a new instance of it almost immediately. Likewise if the search engines went down. It is such a frictionless market.

    Susan: Legally, infrastructure like transportation and physical access lines is different from the content. When it comes to train line or someone providing cable access to your home, there are extraordinarily high start-up costs. They can be natural monopolies since it may not make sense to have more than one. Google is not a natural monopoly.

    Elaine: Laying a transatlantic cable is a big, expensive undertaking. Those infrastructure companies are governed like utilities. The Net access providers claim that they should be able to charge Google more for carrying their content, and that battle will play out over the next decade. So, there are clashes, but the SOPA battle isn’t like that. The US federal govt is not prepared to think about governing the Net. You can see this in its approach to cybersecurity. There’s a nasty cycle: cybercrime is one of those crimes you can pretty much guarantee you’re never going to be caught at. We’re not ready as a country to think about regulating the Net to prevent it. The MPAA and RIAA are really not ready to deal with this. They’re playing an old game. They and a lot of people in Washington don’t understand the issues.

    Alex: What are the issues where the govt ought to be thinking about regulation?

    Nicco: I don’t think we have a handle on these issues yet. Our leaders lack a fundamental understanding. One way to deal with this would be to introduce a mandatory retirement age for Congress. [it's a joke, sort of.] They’re fundamentally out of touch with how most Americans are living their lives.

    Alex: How seriously should we take Anonymous? The nihilistic impulse and incredible skill?

    Micah: It’s hard to generalize about Anonymous. It’s a shape shifter. I asked someone researching them if she could assure me that they’re not the Russian Mafia. She said she couldn’t; you just don’t know. And it’s not just Anonymous: the Arabs and Israelis are going after each other. We should also keep in mind that on sites like Reddit.com and CraigsList.com you get daily acts of altruism.

    Susan: User empowerment/agency is almost always the right reaction to bad acts and bad speech.

    Alex: How about identifying malefactors?

    Micah: It’s a good thing you can’t. If we reengineered the Net so you could, the people who would be hunted down would mainly by dissidents. It’s a double-sided sword.

    Elaine: You’ve expressed the Zeitgeist of the Net. At some point, criminals will get smarter and will steal billions of dollars from people on Facebook. There’s a crisis point for the Net coming. It won’t be shut down, but it will fundamentally change. It’s not inconceivable that in 20 yrs will have a different Net because people will demand it because someone will have stolen thousands of dollars from us all, or they will withdraw from the one Net and instead will form cloistered nets.

    Susan: I agree. There will be a meltdown and people will react with fear. We need to train our reps to understand what the Net is so that they can have an intelligent response.

    Alexis: People are afraid of hackers. But the problem is that security is terrible. Banks need to take online security much more seriously.

    Alex: Has Wikileaks changed the way people share info?

    Susan: The State Dept. no longer shares cables with the Defense Dept.

    Alexis: The weak point is always human.

    Micah: When I hear you talking about criminals attacking the banks, I think the criminals are running the banks. We’re moving away from trust in centralized institutions and more trust in ourselves. I mentioned Kickstarter.com at the start of this panel [missed it!], and it’s taking off to the extent that in Detroit they’re starting to refer to it as a grassroots WPA. Nicco and I think that the anti-SOPA moment was different because it wasn’t just a shout, but it was when a large community began to realize its own power to shift how things work.

    Elaine: Seniors aren’t an interest group?

    Micah: Yes, but they worked through a single lobbying group.

    Susan: Now they have network.

    Alex: But you said we can’t do this too many times…

    Suan: But now that the Internet community can see itself, it is forming new associations and networks…

    Alex: Hollywood doesn’t seem interested in working together…

    Alexis: Hollywood should see the Net as another channel to make money. 10% of the entries at Sundance this year were funded by fans via Kickstarter.

    Alex: The anti-SOPA group spanned politics. Matt Drudge was part of it. Are either the Dems or the Repubs better at this?

    Alexis: It’s become a political issue.

    [And just under the wire, Micah gets in a Google-Santorum joke.]

    Q: The Net can be brought down any time…
    Susan: It would be extremely difficult to bring it down. The root servers are echoed all over the world. The real risk is that physical cables between companies can be cut. We have too few Internet providers. The great thing about the Net is that it works just well enough — a best-effort network. The NSA has a tremendous amount of info about the threats and attacks. That info should be shared with the operators of the networks and banks in ways that are safe for them so they can cooperate. But you don’t want to burn the village to save it.

    Q: What are the lessons from SOPA for citizens and for smaller sites?
    Alexis: It’s easy to put up a one-off site to help organize and get attention. That just takes some html and a good idea.
    Nicco: How much do you think of Reddit as a political force?
    Alexis: It’s not. The people there are. The SOPA protest bubbled up from subreddits. At that point it got the attention of the staff. For us, it was 12 hours of lost revenues, but traffic was up the next day. We built Reddit as a meritocracy. We strive to make sure that if something comes to the front page, it’s genuinely popular.

    Nicco: The point of the Constitution is to regulate lunatic populism.

    Elaine: No, you take populism into account when governing.

    Nicco: Someday Reddit’s mgt may be faced with a decision about going against the community’s preferences.

    Alex: The huge anti-SOPA outpouring was only about 10M, which is less than a plebiscite.

    Elaine: This is an issue with no clear answer. They heard the outcry, and the reps who had signed on without reading the bill pulled back. This happens not just with Net issues. E.g., Cap and Trade.

    Q: [me] Is there a Net constituency, Net values, and does the Net shape political consciousness?
    Micah: We’re seeing a change in consciousness: a willingness to dig and share. The Net is conducive to those values, although not everyone who uses it will share those values. But many of these sites have constituencies. This is a sharing economy. The Net is enabling something that was always there in American culture: barn raisings, rent sharing. And some of the things you can do are organically natural: I don’t think you can convince 75M American teens that they’re all thieves. And they’re going to be voters. They’re going to ask what sorts of businesses they can build on top of that sharing.

    Q: Alexis, how have you been tweeting during this panel?
    A: Katrina has been tweeting in my name. That’s trust!

    Q: Tim Wu has made a compelling argument that historically information empires start out open and then become monopolies. Google is young and it’s already finishing our sentences [auto-complete], which is a powerful way of shaping consciousness. The more people are searching, the easier it is to improve your service, so there are economies of scale in search. Hence, monopolies could emerge that have serious barriers to entry.
    Nicco: The history of personal computers + connectivity is about empowering individuals and making it easier for small things to destroy big things. I’m not convinced that Google’s advantage is large enough to make it a monopoly.
    Micah: I worry that Google can manipulate search results in undisclosed ways. If they favor results that favor their own products, which they’re starting to do now, they’re taking a risk. Their value is that they give us the best results, and if they don’t do that, other sites may get traction. And if they start favoring their own products they can be accused of antitrust violations. They have immense power and I don’t see how to get them to be more transparent without giving up trade secrets.
    Alexis: We’re allies with Google as a matter of convenience. If they started lobbying in DC against Net interests, everyone would abandon them. And we think when it comes to building products, we could beat ‘em.

    Q: Google is becoming a content producer. Might they switch to pro-SOPA?
    Alexis: I don’t know, but if they did, we’d line up against them.

    Q: People in this room could switch search engines, but for many people, it’d be harder.
    Susan: There’s something about the Google logo that’s like the clown in a horror movie. They haven’t broadened their model beyond targeting ads. Antitrust authorities look at Google very hard. The FTC and DoJ are watching.

    Q: Why didn’t Facebook protest SOPA?
    Micah: FB is one of the more serious monsters. They signed onto some of the letters but there was no serious activity by the leaders. They want to get into China and don’t want the Chinese govt to think they’re a platform for dissension. Interpret all their actions in that context.
    Susa: They see themselves like a media property. They’re the ESPN of the network. Watch FB’s relationship with the carriers. They’re going to want special treatment so that FB becomes the Internet for you. AOL tried it and Americans loved it.

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    January 26, 2012

    European Parliament has official look into ACTA. He then resigns in disgust.

    From Techdirt:

    Kader Arif, the “rapporteur” for ACTA, has quit that role in disgust over the process behind getting the EU to sign onto ACTA. A rapporteur is a person “appointed by a deliberative body to investigate an issue.” However, it appears his investigation of ACTA didn’t make him very pleased:

    I want to denounce in the strongest possible manner the entire process that led to the signature of this agreement: no inclusion of civil society organisations, a lack of transparency from the start of the negotiations, repeated postponing of the signature of the text without an explanation being ever given, exclusion of the EU Parliament’s demands that were expressed on several occasions in our assembly.

    As rapporteur of this text, I have faced never-before-seen manoeuvres from the right wing of this Parliament to impose a rushed calendar before public opinion could be alerted, thus depriving the Parliament of its right to expression and of the tools at its disposal to convey citizens’ legitimate demands.” …

    ACTA is what SOPA would be if you believed in global conspiracies writing secret agreements to do roughly the same thing. Except ACTA is real. This is not one of the issues where the Obama administration, which I overall enthusiastically support, is making me real happy.

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    Wanna be President of the Internets?

    Well, only kind of. The World Wide Web Foundation is looking for a CEO. Susan Crawford, got some free time? Al Gore, are you busy? Randall Munroe, after all how long does it take you to draw stick figures? Maybe (perish the thought) someone who isn’t American?

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    January 25, 2012

    States banning municipal wifi.

    States are being pushed to pass legislation to prevent cities from offering municipal wifi, in order to preserve the current providers’ de facto monopolies. The latest are Georgia and South Carolina, because it would like be um terrible and, er, un-American to let localities experiment and maybe enter into private-public partnerships to speed more even distribution of Net access, or maybe even to view minimal Net access as some sort of public good or, well, do anything that doesn’t first of all maximize the profits of some large companies following a policy that has pushed America way down the global list of broadband access in terms of prices and speeds, because you know the Net is just used for porn and games and stuff and we have to PROTECT THE JOB CREATORS, yeah that’s it.

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    January 19, 2012

    Four messages from the dark

    The black that covered so many sites yesterday spoke well. I think there were four messages.

    First, This is our Internet. We built it. We built it for us, not for you. We get to turn off the lights, not you.

    Second, we are better custodians of culture than are culture’s merchants because we understand that culture is what we have in common. We feel pain every time something is held back from this Commons.

    Third, just as we can make someone famous rather than having to passively accept the celebrities you foist upon us, we can make an idea politically potent. Going dark was the self-assertion with which political engagement begins.

    Fourth, there’s a growing “we” on the Internet. It is not as inclusive as we think, it’s far more diverse than we imagine, and it’s far less egalitarian than we should demand. But so was the “we” in “We the People.” The individual acts of darkness are the start of the We we need to nurture.

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    January 10, 2012

    Going dark for SOPA

    Reddit is going to go dark for 12 hours to protest SOPA. The community is going to decide what will be on the page. Well done, Reddit! I hope other sites join in. (Reddit is claiming some credit for moving Paul Ryan from neutral to anti-SOPA. It’s fascinating to watch what Reddit is becoming.)

    BlackOutSopa.org lets you paste a “Stop SOPA” banner across your Twitter photo with just one click. They also let you remove it once we’ve won.

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    November 30, 2011

    Are “data hogs” the problem?

    Benoît Felten and Herman Wagter have published a follow up to their 2009 article “Is the ‘bandwidth hog’ a myth?.” The new article (for sale, but Benoit summarizes it on his blog) analyzes data from a mid-size North American ISP and confirms their original analysis: Data caps are at best a crude tool for targeting the users who most affect the amount of available bandwidth.

    Read Benoît’s post for the details (or at least a fairly detailed overview of the details). But here’s the gist:

    Benoît and Herman looked at the actual usage data in five minute increments of broadband customers sharing a single aggregation link. They looked both at the total number of megabytes being downloaded (= data consumption) and the number of megabits per second being used (= bandwidth usage).

    They found that there is indeed a set of users who download a whole lot: “The top 1% of data consumers…account for 20% of the overall consumption.” But half of these “Very Heavy consumers” are doing so on plans that give them only 3Mbps, as opposed to the highest tier of this particular ISP, which is 6Mbps. So, even with their heavy consumption, their bandwidth usage is already limited. Further, if you look at who is using the most bandwidth during peak hours, 85.3% of the bandwidth is being used by those are not Very Heavy users.

    Here’s the point. ISP assumes that Very Heavy users (= “data hogs” = “people who use the bandwidth they’re paying for”) are responsible for clogging the digital arteries. So, the ISPs measure data consumption in order to preserve bandwidth. But, according to Benoît and Herman’s data, the vast bulk of bandwidth during the times when bandwidth is scarce (= peak hours) is not taken up by the Very Heavy users. Thus, punishing people for downloading too much inhibits the wrong people. Data consumption is not a good measure of critical broadband usage.

    Put differently: “42% of all customers (and nearly 48% of active customers) are amongst the top 10% of bandwidth users at one point or another during peak hours.” The problem therefore is not “data hogs.” It’s people going about their normal business of using the Net during the most convenient hours.

    I asked Benoît (via email) what he thinks would be a more effective and fair way of limiting usage during peak hours, and he replied:

    throttling everyone indiscriminately during actual peaks (ie. not predetermined times that could be considered peak) would be a fairer solution, although the cost of implementing that should be weighed against the cost of increasing the capacity in the aggregation, core and transit. The economics don’t necessarily work. And of course, that would affect all users, and might create dissatisfaction. But it would be fair and more effective.

    In any case, the data suggest that “data hogs” are not the main culprits causing bandwidth scarcity. The real problem is you and me using our bandwidth non-hoggishly.

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