NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Frank Rich: Yes. But someone is going to have figure out how to pay for it. I suspect it will be figured out. There are always these fears during dislocations.

Karen Tumulty: It’s a terrifying time for traditional newspapers, but there are models that work. E.g., I watch Marcy Wheeler’s thermometer.

Dan Gillmor: I’ll channel Clay Shirky. The cost of experimentation has gone to just about zero. There are thousands of experiments, including in business models. We need even more.

Scott Simon: We need to be open to social media. Journalists tend to get jaded. People are now their own editors. A tweeter in Iran said “Tell all your friends: You are the media.” I think that’s true, but there’s work to be done to recreate the best values of journalism all over again.

Rich: We’re so obsessed with new media. Let 1,000 tweets bloom in Iran, but we forget that people are still repressed. The happiness with Iranian’s use of social media has led us to distort the coverage.

Simon: With social media you can overhear people talking with one another, in a way that is very hard with traditional reporting.

Gillmor: The issue of verification can be pretty slippery. We’re having to relearn media literacy. We have to be skeptical of everything … including the NY Times. But we also have to learn how to be not equally skeptical of everything. I’m not worried about supply but we have pretty crappy demand…people who grew up as passive consumers. It’ll take work on our parts, as former consumers and now users, to figure out what to trust.

Tumulty: You may wobble on line but ultimately you get to what the truth is because so many people demand it.

Rich: The people in this room are obsessed with this stuff. We want to find out what’s really going on. But a lot of people, especially those who aren’t upper middle class, don’t have the time.

Andrew Rasiej: People weren’t waiting for the journalists to get news about Iran. The NYT is old by the time it’s printed, especially since now we can sometimes go to the source of the news. It’s not a business model.

Gillmor: Yes. We’re not going to have gatekeepers like before. We now tell one another story. But this is so new. We need to get reputation combined with this.

Rich: But there’s only so much we can absorb. We saw home radios consolidate. Some conglomerate will want to have a big brand, and they’ll set the brand. I think there will be a consolidation. There will always be a component that seeks out minority views…

Gillmor: I don’t see that. The only conglomerate that worries me the is duopoly of the cable and phone companies.

Rich: We’re saying the same thing.

Gillmor: That’s a different kind of consolidation that we’ve seen…

Rich: With the same effect, and from the same people.

Tumulty: We should worry about the Google consolidation. SEO distorts the way you frame things

Simon: Journalism has to make the case for why it’s its own ism. There are left and right invesetigative journalism sites. A real news org sometimes upsets its audience.

Rich: How do we get people to eat their spinach? A lot of people want only celebrity news. That’s always been true. Does this new structure make it easier to have the masturbatory news that they want?

Gillmor: For the first time it’s easy to go deep. Even if it’s celebrity culture, the act of going deeper is instructive to some percent of that group. If we can increase the small percentage of people who create news, that’ll make a big difference.

Rich: People who watch ESPN are not going to start following Iran. And the paradox of the last decade: The whole growth of the new media occurred during a time when the Prez sent us to war on a fiction. Even though some of the fiction came from the NYT, the Prez got away with it. Even though people had more news sources, they were susceptible to a propaganda campaign.

AR: But Gonzalez might still be the attorney general…

Rich: Small potatoes compared to swallowing the war propaganda.

Gillmor: Traditional media still have enormous sway, and it was moreso 5 yrs ago. This isn’t an overnight transition. You’re right that that was a catastrophe. The traditional media walked in lockstep with deceptive people in DC. It’s going to take some time. It’s also instructive that the Guardian web site became enormously more popular because English-speakers wanted the other sides.

Simon: One of the hopes for new media is that it’s easier to be interested in both sports and politics and crocheting.

Gillmor: Traditional media were about producing, creating, distributing stuff. That’s not what we do online. We create it. We make it available. People come and get it. That’s really different. Viewers of Fox don’t have a link to what the other side says. Right wing blogs have links to the people they’re criticizing. If we can encourage people to click that link, people can see there are multiple facets…

Tumulty: But the people who land on that blog are not open to persuaded. The Net reinforces people in their beliefs.

Rich: People didn’t want to believe that Sadam didn’t have WMDs. We shouldn’t assume we’re automatically in a Renaissance.

Simon: There’s a still lot to be said for people seeking out variety. I think they’re not going to be satisfied with narrowcasting.

[I stood on line to ask a question and thus missed some live bloggage. There was a long discussion about the value of covering live events, for which there still seems to be demand.]

Q: [me] What’s the future of the idea of coverage? Coverage implies a value-free decision that we know is value-full, and it doesn’t scale well. [I had to say this twice because I didn't put it well]
Rich: We’ll keep providing it so long as people want it.
Me: I’m suggesting it’s going the way of objectivity: a value no longer valued.
Rich: Papers have never pretended to offer full coverage.

[The session ran over; I had to leave before it ended.] [Tags: media journalism pdf09 ]

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Mark Pesce is talking about the new global power. [I didn't liveblog Michael Wesch's talk because it was too hard to. It's was close to his popular YouTube lecture about YouTube. He got and deserved a standing ovation.]

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

The distribution of power has changed but it comes with a loss of control, which means our culture might start hydroplaning. We need to watch the collisions, but remember that people are going to get hurt. We need a political science for the 21st century.

Last month, Wikipedia banned Scientology from editing WP. The Scientologists compared WP to Nazis. Scientology is highly hierarchical. WP is a social agreement to share what we know for the good of all. What happens when they crash? Scientology uses law suits. How does Scientology deal with a social agreement. If Scientology wanted to declare war, it would attack the social agreement, wearing away at the bonds of trust. ckobama,

Mark points to the phenomenon of “communication overload.” E.g., the NY my.barackobama site was overwhelmed by supporters, so O supporters moved elsewhere, using older media. We haven’t yet seen a hybrid beast that can operate hierarchically but interact with the ad hocracy. Project Houdini (tracking who voted) crashed on Election Day, overwhelmed by info. These both were “friendly fire” incidents. We need to learn how to crush the gulf.

“The next decade will be completely hellish” for parties and campaigners.

Hyperempowered communities face a mismatch with the hierarchical mechanisms of the state, even with the best of intentions. But the catastrophes are the first sign of success. So, the state has to radically reform its means of communication, moving out of hierarchies, becoming more chaotic. But this is asking the leopard to change its spots.

We need to watch hyperintelligences emerge and see how governments react. The rules of the game are changing. “The best first step is observation.” The O administration provides the “perfect lab.” This will give us the first snapshot of a political science for the 21st century. Powerful, hyperconnected communities wil sometims struggle against or work with hierarchical institutions. But in each case the hierarchical will have to adapt itself to a new order.

[Tags: pdf09 egov e-gov e-government e-democracy ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Alec Ross is the Innovation Advisor to Hillary Clinton. He’s bringing Net tools, esp. social media, to the State Dept. He begins by saying that alog of what we’re talking about today is power. E.g., the Roman Catholic Church held power because thye power over the texts. Gutenberg’s press shifted power to nation states. “That has held until now when it’s beginning to fray because of the power of our networks.” [BTW, I missed Randi Zuckerberg's interview. Sorry.]

Diplomacy has largely been a matter of white guys in white shirts and red ties talking with other white guys in white shirts and red ties, he says. Now we need citizen engagement in foreign policy. Alec segments this into gov’t to people, people to people, and people to gov’t.

Gov’t to people: E.g., Obama’s video on the Iranian new year posted straight to the Net, for Iranians. E.g., Obama’s speech pushed onto mobile phones.

People to gov’t: “We’re now looking at the potential of people to push gov’ts.” Here the US gov ‘t may not be the primary actor. E.g., the Moldova “twitter rev.” E.g., the No Mas Farc movement (a Facebook action) that has no charismatic leader but that mobilized 10M to march. “If Paul Revere were a modern day citizen, he wouldn’t have ridden down Main St. He would have just tweeted. And we wouldn’t have known his name. Everyone in our society has the power to be a new Paul Revere.” How can we engage the American public move our foreign policy forward?

People to people statecraft. “We’re just beginning to experiment with this in the State Dept.” E.g., they were about to write a check for $110M for relief in NW Pakistan. A jr staff person suggested making an SMS shortcode that would send $5 to the UN PakistabnRelif agency. She had the idea on Thurs morning, Thurs afternoon Clinton heard about it [which probably means that Alec told her about it], and a few days later it was announced from the White House.

He says that Hillary Clinton has been pushing on this hard, and recognizes that it’s a messy space in which there’s need for room for failure.

Micah: How does this related to hard power?
AR: Over the past 8 yrs, defense has been far too much the way we engage around he world. We need to reaffirm the centrality of the other two pillars: development and diplomacy.

Q: What is the role of the US gov’t is supporting digital activists around the world?
AR: This admin recognizes there are digital activists. We can’t just thrust them into war zones. Sect’y Clinton is supporting grassroots civil society orgs around the world so that they can integrate digital tools into their work.
RF: Officials around the world are on Facebook, not always because they like openness, but because it lets people become fans.

Q: How do you weed out hate speech?
RF: Our terms of service pretty clearly define what hate speech is — it incites violence — and those groups come down pretty quickly as we hear of them. Controversial groups who are not inciting hate and bviolence are left up.

Q: To the extent that there are flashmobs, are there any that you need to be tapped down?
AR: We aren’t always going to agree with the actions that are taken. Sometimes our enemies are going to do things we don’t like. That’s what happens on a participatory, open network. [Tags: pdf09 open_government e-gov e-government egov ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Ellen Miller, founder of The Sunlight Foundation, says that after this morning’s sessions at PDF (Vivek Kundra’s announcement, Beth Noveck) “We feel pretty good.”

Sunlight Labs has a staff of 14 and a community of about a thousand. Clay Johnson talks the problem that the government data isn’t always in computable form. Now there’s TransparencyCorps.org, a task queuing service for people who want to help. It’s beginning with three tasks: Earmark reading task, photo uploading task, and find the twitter accounts of your local reps task. E.g., the earmarks are in PDF files which are not easily computer-processible. E.g., “Wal-Mart” may be expressed as “walmart,” Wal Mart,” etc. You get points for doing tasks to level up. Highest level: Transparency Overlord.

TransparencyCorps is open source so you can run your own on your own site. “We ask you not to call it TransparencyCorps because that would be a jerk thing to do.” :)

David Moore with OpenCongress.org announces a complete redesign. “We’re building a social network of actions around Congress.” “Users tracking this bill are also tracking…”

Q: [tim carr of FreePress] Can orgs like mine plug into these?
A: Yes. At OpenCongress, you can use the social info, and you can get at the data via API.

Q: How about for state govt’s?
Clay: We’re working on it. 18-24 months, maybe.

[Tags: e-gov pdf09 transparency ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. POSTED WITHOUT BEING REREAD You are warned, people.

Todd Herman is a conservative who wants his team to be using the new tools better. Conservatives need to understand the rules of engagement better. The ecosystem favors Obama. How is that working and how can Conservatives work it? “Chairman Steele said ‘Take the lid off.” What would you do if you were me?” E.g., he’s excited by Vivek Kundra’s announcement and wants to bring the data to his site where Republicans can comb it for info. But how open should a political be? How open can it be? “Can a political party really be open?” “Can we be as open as Twitter? I would love it if we could.”

He points to a 1997 Republican site: A virtual town. Very 1997-cool. USAToday rated it as more fun than the Disney site. The Republicans “have been here before. There’s nothing genetically stopping us from using them.” He shouts out to http://en.wikipedia.org/wiki/Saul_Alinsky.

Q: How do you envision this change in tech with the underlying philosophical approaches changing the Rep party?
A: I love that our elected leaders can have pretty direct communication with the voters. I think it’s changing that way. But we need to change the rules of engagement, e.g., away from gotcha.

Q: [jay rosen] Cognitive dissonance while listening to you: You seem to address us as if you didn’t know that the Bush admin had an opacity agenda. E.g., Ashcroft’s 2001 memo saying err on the side of not honoring FOIA requests. So, I’d think the Reps should be asking why it was in favor of opacity.
A: It’s a long conversation. Todd points to some instances of the Obama admin’s lack of transparency. “I’d gladly buy you dinner to have a long conversation about it…”
Jay: Good enough! Where are we going?

You picked on DemocraticUnderground, but missed FreeRepublic. But you asked us socratically what we would do if we were you. What would you do if you were us and saw the way the REpublicans manipulated voter roles?
A: I don’t accept the premise, but my question goes both way.

[Great to have a conservative speaking. IMO, it'd would have been better if he hadn't used it as a way to address his political grievances, and instead solely focused on the issues of tech, politics, governance where we genuinely share interests. But, that's just me.]

[Tags: egov everything_is_miscellaneous e-gov pdf09 e-government e-democracy politics ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. POSTED WITHOUT REREADING. You are warned, people.

Beth Noveck talks about the whitehouse.gov/open project that aims at opening up egov policy development to citizen participation. Beth is the White House person responsible for bringing open government to the fed gov’t. The Open project asked for ideas about open gov’t policy. Now it’s in the winnowing phase.

Micah asks if this is open source policy making and where it ends. Beth gives some examples. E.g., the opening up of the patent policy.

The Open project uses IdeaScale software because it has community self-moderation. People can propose ideas (4,205 so far) and rank them (367,000 votes so far). The tag cloud’s largest tag is “birth certificate.” These are people who want to see Obama’s birth certificate. (“Again,” Beth says.) Micah asks if this is a feature or a bug. “Are people freaking out because it’s on a gov’t web site?” Beth: “We gave a platform for people who have a cause.” People flagged and rated comments, “taking back the forum.” In any online community, you see the griefers as part of the lifecycle, she says (wisely).

Micah looks at the Office of Science and Technology Policy blog, which takes public comments. “We have the most wonderful conversations,” she says. “The community itself was able to come in and say that these comments are off topic.” They’ve moved off topic comments to another page; they’re still there. The crucial institutional innovation is the recognition that we don’t have all the expertise. We will make better decisions if we can engage others. She says that the scale of participants is small — hundreds, not thousands — but that’s ok if the quality of the conversation is good.

These online tools are not the only ways to participate, she says. They want to make sure that those who are not as digitally literate are also able to take part. These new ways “supplement and augment” the traditional ways of federal rule making.

We’re now heading into the third phase of the project, using MixedInk, a collaborative writing tool. This lets people suggest language for the policy. This helps drafting, but it also helps educate people about how hard it is to draft policy. MixedInk lets people vote on different drafts, so it’s not a “last one to write wins.”

She says they’re getting suggestions that no small group in the White House could have come up with on their own. They’re hearing impacts on people’s real lives. They’re learning about cool tools. They’re getting amazing suggestions for dealing with the Paperwork Reduction Act.

They’re going to distill and filter, and then put the results back out for public discussion.

[I actually choked up a bit listening to Beth, which I find embarrassing, but what the heck.]

[Tags: e-gov everything_is_miscellaneous egov pdf09 ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. POSTED WITHOUT BEING REREAD. You are warned, people.

Craig Newmark: “It’s bigger than us and it feels pretty good.” Craig says he likes calling if grassroots democracy. Policy wonks, nerds, and pragmatists working together. Craig says we should be talking about “nonks” (= nerds + wonks). He salutes the first “nerd administration.”

Craig introduces Vivek Kundra (chief information officer) and Macon Phillips (White House new media director). Vivek makes an announcement. “The federal gov’t spends $70B on info tech” but the initiatives freqwuently fail. E.g., the Census’ ridiculous handheld that has failed, so now we’re back to using paper. [ACK!] Vivek announces the IT Dashboard it.usaspending.gov. It builds on data.gov. It shows provides real-time visibility into your tax dollars. You can share the data, embed it, drill down into it, show you the phto fo the CIO responsible, contact her or him directly, provide feedback, look at the perfomance metrics viewed against theactual performance, who the contractors are. You can get the data itself in mashable form, and you can provide any set of data you pull together as an RSS feed.

He shows tools for comparing and spotting trends; it’s a little like WolframAlpha for gov’t data. “We’re launching a platform that will allow us to tap into some of the best ideas and best thinking.” “We look forward to iterating on this. We’ve launched it in beta.”

[This is the type of big, visible success the CIO needs. Fantastic. He gets, and deserves, a standing ovation.]

Macon Phillips begins by thanking the audience for its work. He asks for more feedback on the White House’s Web 2.0 projects.

Q: [esther dyson] How are you going to aggregate the feedback?
VK: It goes to the relevant CIOs and to me. Macon and I are looking at how we can use media to amplify it and getting it directly to the people making decisions.

Q: IS there a danger in hiring tech people to make tech policy?
VK: The fed gov’t is made up of 4M people and 10,000 systems. It’s great to have access to some of the brightest minds in tech policy. Those who are coming to serve in the interest of their country is extremely people. The percentage of people from the tech industry is a small percentage.
MO: We’re bringing in people who can help us with processes, help us make gov’t more transparent.

Q: 18K computer educators are meeting now, discussing how to teach students to do data mashups, etc. Are you trying to figure out a way to allow educators and students to work with your data?
VK: Yes, students can now solve actual problems. But it’s not just teachers and students. Think about the explosion of research when the genome was made public. Also, when GIS data was made public. We’re building platformsWe’re looking at X-prizes to stimulate innovation.

Q: Tying in Stimulus and bailout funds?
VK: Yes. GAO data is already showing up. It took us 1.5 months to get to 100,000 feeds. We decided to launch with just a few so we could get feedback on what we’re doing.

Q: Is the new office of cybersecurity going to be exempt from transparency?
VK: No. They need internal data sharing, and I’m working with them on transparency.

VK: You want into in open formats, in as raw a form as possible. In its raw format, peole have the ability to slice and dice, and to innovate.

Q: What are the limits of transparency?
VK: We don’t want to harm national security. And we want gov’t officials to feel secure in their internal discussions.

Q: [andrew rasiej] Redefining “public” accesibility of documents as “searchable and accessible online”?
VK: As a principle, that makes a lot of sense. I want to caution on the reality, though. There are over 10,000 systems. The data lives in COBOL-based systems we have to get people out of retirement to help us. Petabytes of data. So, there’s an economic question in making those investments in going back through. So, looking forward we want to make sure the spirit of that definition of “public” is honored… [Tags: transparency e-gov e-government everything_is_miscellaneous egov ]

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Blair Levin heads the national broadband initiative.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

He says he can’t tell us what will be in the initiative because he doesn’t know. He’s been working on the process, which will be “open and public.” The process will be transparent, inclusive, participatory, and citizens are “Priority Number One.”

The process will be data-driven, rather than starting from the conclusions.

He asks whether 40% is larger than 108%. He says a telco says 40% is larger, pointing to a chart that shows that investment went up 40% after deregulation, but missing the data on the very same chart that shows it went up 108% after regulation. This, Blair says, violates a fundamental law of lobbying: Don’t show data that contradicts your point on the very same chart. He says we need to look at the whole broadband ecology, not at how a single sector does. He says that his team is going to take the task very seriously. And, he says, he’s sure they’ll say some dumb things and make some mistakes. He asks for leeway (as per Jeff Jarvis) to make some mistakes.

The result will be a plan, not a report. Recommendations. The policy decisions will be made by the FCC, not by Blair’s group.

He asks for our help. 1. Study the law requesting the broadband plan. 2. Attend the July 2nd FCC meeting. 3. Go to Broadband.gov. (It’s not up yet.) 4. Participate in the foming events and workshops. 5. Give them your best ideas.

[Great to hear this sort of clear commitment and clear talk. Now there's a panel, which I'm not going to try to liveblog...]

[Tags: pdf09 broadband fcc ]

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Mayor Bloomberg skypes in, slightly Max Headroomy. He touts NYC’s e-ness. Info is key to good mgt. #311. Five new initiatives:

1. 311 has a skype account (NYC 311)
2. Twitter: @311nyc

3. 311 online via nyc.gov
4. Tracking the stats to improve the service. E.g., with Google see what services people are most searching for.
5. New annual competition — Big Apps [clever] — to challenge us to come up with new ways to use data at nyc.gov. E.g., someone should make an iPhone app to check out the cleanliness grades of restaurants (which now will also be posted in restaurant windows).

[Tags: pdf09 pdf e-gov e-government egov experts ]

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On stage at PDF, Mark McKinnon and Joe Rospars, the Net guys for McCain and Obama.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Andrew Rasiej begins the interview by asking Mark about the way the media took up his statement at PDF08 that “John McCain is aware of the Internet.”

MM: This shouldn’t be viewed as left v. right but old v. new. “Joe’s a genius, I’m a woolly mammoth.” I’m not the Rospars of the right, I’m old media. We have our own Joe Rospars. It’s all about democratization. Back in 2000, we were creating content via analog. In 2004, it changed radically. We could create longer content digitally and send it out to millions of supporters. In 2008 we saw the effect of YouTube, which means campaigns are losing control. What Obama did: The real key is not tech but harnessing energy. Create the excitement.

JR: All of the online stuff was integrated with the traditional, offline aspects of the campaign.

AR: The power of the Net crystalized for me when I saw my dad emailing Obama YouTubes to people. How do you convince traditional pols that the online is an opportunity?

JR: It’s not a replacement. It’s an integrated thing. It wasn’t clear from the beginning that it was going to happen. In my job interview, Plouffe said we’re only going to be able to build national campaign, we’re going to have to use the online new media to build the love. The old and new media directors sat at the same table. Obama and Michelle said when we first met that they wanted to run the campaign in a way that would leave the political process better off, even if they lost.

AR: What about bumps in the road, e.g., Obama’s support of the FISA bill?

JR: It was hard. But Obama was the candidate, not the plurality of web sites. So he took the time to write a note explaining his position. It was a testimony to the maturity of the campaign and the supporters. After we sent back the donations disappointed donors wanted back, the majority of those were returned because they appreciated how we handled it.

AR: Now that Obama is running the White House, there seems to be more of a disconnect with bloggers, etc.

JR: I dispute that characterization. This is the most transparent WH ever. And we’re not starting from scratch when governing, as opposed to when you’re building a campaign.

AR: Mark, for the next campaign, how much of it will be tools and how much will be candidate?

MM: It’s 95% energy and ideas, 5% tools. Did Obama revolutionize campaigning? Yes, the way Secretariat revolutionized horse racing… How many Republicans are in the audience? [Look like about ten people out of 1,000 raised their hands.]

AR: What advice would you give MM, JR?

JR: Get new candidates. Even Mark’s language is off: He talks about “embracing technology.” We got millions of people who hadn’t been involved in politics to get out and do something. I don’t see any Republican on the horizon doing this.

MM: I agree with JR. It’s about connecting, interacting with people, fundamental issues that matter to them. The best part is day you’re elected; it gets tougher and tougher from then. I hope Pres. Obama is extraordinarily successful for the sake of country, but the hard stuff is just beginning, and people will get disillusioned, and REpublicans will have an opportunity…

MM: Do you have any thoughts about tech is playing out in Iran?

AR: I’m fascinated by our willingness to accept info we can’t verify.

JR: It’s not the tech. It’s the desire.

AR: Micah and I have been thinking that making info “public” should be redefined as accessible and searchable online. Public shouldn’t mean it’s in a drawer in DC.

MM: Transparency is key to effective democracy.

[I missed some questions. Working on my presentation, which I have worked on obsessively for weeks, making it less coherent with each rev.]

Q: Privacy protection hasn’t kept pace with tech…
AR: Privacy is being redefined by the new generation.

JR: I hope people are using the online tools they used during the campaign to organize smaller group now that the campaign is over.

MM: Info is power and tech is providing info.

AR: Bills ought to be posted for 72 hours after it’s finalized and before it’s voted on.

JR: Blue State’s clients are only 25% political. This goes beyond politics.

MM: Fascinating to watch. Campaigns and companies understand they have to tell better stories, opening up the doors so that all the constituencies understand their business.

Q: What are the risks?
JR: We need to make clear to everyone what we’re doing.
MM: Setting expectations

[I did a particularly crappy job of liveblogging this, mainly because of Twitter and the rewriting of my presentation. Sorry.] [Tags: pdf09 e-government e-gov politics ]

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At Personal Democracy Forum, ChallengePost.com announces itself as a “marketplace for challenges” of theX Prize sort. You can create a challenge at their site, or create a “wish” by using #cpost at Twitter.

[Tags: xprize challenges markets everything_is_miscellaneous pdf pdf09 ]

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EverythingIsMiscellaneous.com was hacked by dirty stinking bad-hackers so that it was spewing Xanax ads. We think this was an XML-RPC exploitation. It’s now fixed (thanks Brad Sucks!), and I’ve asked that it be reviewed by StopBadware.org so that it will no longer be put behind a warning page. Sorry if this has inconvenienced any of you.

[Tags: everything_is_miscellaneous hacked ]

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I’m embarrassed to say that it’s been years since I’ve read Newsweek, so I may be the last to have noticed, but Newsweek is no longer a news magazine.

I picked up the June 16 issue somewhere for free — on a shuttle flight, I think — and thumbed through the offbeat, humorous, human-interest features, only to find myself at the back cover. Important note: I grabbed it because Stephen Colbert was advertised on the cover as “guest editor,” although except for a couple of funny essays, I don’t think that actually affected the content.

Newsweek and Time used to be your way to catch up on the week’s news. They covered the news. This particular issue of Newsweek made no such attempt. Rather, it had a theme: Iraq. The articles, in a 27-page section called “Features” (in a 68-page issue) included a photo essay, an essay on “how we’ll know we’ve won,” speculation on how we might commemorate the war, and articles on video games, West Point grads who are worried they’ll miss the war, families disrupted by deployments, Canada’s attitude towards conscientious objectors, soldiers who love battle, and a backgrounder on Iraq vs. Iran. Some of these were interesting articles, but they weren’t news of the week’s happenings.

As for coverage of events outside of Iraq: None…unless it made it into one of the fun sections, like the humorous quotes of the week.

The rest of the issue reads like blog posts: opinions, reviews, provocative essays, bright little snippets.

Not that there’s anything wrong with this. Coverage is one of those big, ingrained ideas that actually make little sense — like objectivity, except coverage makes much less sense than that. Newsweek’s problem is that now that it’s lost its news-in-a-capsule medicinal prescription, will people take the weekly dose, since it’s now competing with the monthlies (The Atlantic, Harpers, etc.) and even with the Sunday magazine that comes with your newspaper?

I doubt it. But it’s not like I have a better idea. With news now spreading at the speed of typing, would anyone today start a magazine that reports on what happened last week? Newsweek is right to decide that rather than attempting coverage it will focus on being interesting. The problem is that there’s an over-supply of interesting now, and it is likely to remain a buyer’s market.

[Tags: journalism media news everything_is_miscellaneous ]

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Bruce Sterling is doing the wrap-up speech.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

He says what’s great about your event is that it matches it’s name. What’s wrong with it is (he says) that it’s the eleventh reboot. “When are you going to have a stable system?” We’re rebooting the reboots.

He s says he’s not into the action vs. words thing because he’s a novelist. He also promises to tell us what the next decade looks like culturally. He begins with an anecdote about the chief designer at Fiat who talked about the Fiat since the 500, a very popular car. The designer told an audience that it succeeded because it’s a 50-yr old design. Bruce asked from the audience: Since the new Fiat 500 is a big success, what’s the future for it? Are you going to release the car that came after the F500. (There was such a car.) No, he said. They were looking at post-consumer alterations of the F500 and they were going to “professionalize” that; they were going to move the F500 into “emergent demographic groups.” “I thought this was a really clever idea” and that this is going to happen a lot, a “scary paradigm of the future.” It’s very hard to construe that as progress, he says. We’ve known since the 12th century what progress is: Master nature, more security, better health, etc. What we’re going to get: No money, scarcity, financial collapse, low-intensity global warfare, and a climate crisis. We’re deliberately moving backwards. Gen Xers in charge when people are “afraid of the sky.”

He says he heard a guy [missed the name] that “future” is an old paradigm. Bruce agrees with him. A mythos of the future, the belief in the future, just won’t be the same. We’re moving into a-temporality. Steam punk + metaphysics. Gibson is working on a book called “Zero History.” But Bruce isn’t ready to talk about this yet. Instead, he wants to talk about what it’ll feel like to live through the next ten years. It won’t be progress or conservativism. We get “transition to nowhere.” No big boom bubbles. Bad weather. Global emergent change.

Divide the future into four quadrants.

1. Crisis capitalism for aging baby boomers. They’re not major actors but they have all the votes. They’ll be more attached to crotchety fantasies.

2. BRICs. Emergent countries emerging into nowhere. They’re globalizing but not progressing . Fundamentalists are in charge but they don’t get anything done except ruin things.

Most of the world is in the first two quadrants. Quadrant 3: Reboot in power. Gen Xers running things. Cultural sentiment: “Dark euphoria.” Things are falling apart, everything is possible, but you never realized you would have to dread it so much. You leap into the unknown, you fall toward earth, and then you realize there’s no earth there. a) Top end: Gothic high-tech. You’re Steve Jobs, you build something beautiful but you’re dying of something secret and horrible. Death is waiting, and not a kindly death. Heroic story, but very Gothic. Or, from the political world: Sarkozy. Brilliant. Ethnic. You have no ideology. He’s willing to run against himself, reboot himself. Obama is a gothic high-tech figure. He’s a Chicago machine politician, an ethnic indeterminate politician with a massive fund-raising routine. Sarkozy comes on TV after the Brazilian aircraft crash because he wants to be on TV. These guys are positioning themselves in the narrative rather than building infrastructure. Their cheerleaders, not leaders.

b) The other side of Reboot in power is low-end: Favela chic. You’ve lost everything but you’re wired to the gill and still big on Facebook. Everything you believe as geeks is Favela thinking. This venue is itself a stuffed animal. The unsustainable is the only frontier you are. You’re old in old-new structure, a steam punk appropriation.

Bruce now promises us some practical advice. “I was shamed by Matt’s 100 hour speech. I know what I ought to be studying. I have to go do it now.” So, here’s some practical advice on bright green geek environmentalism. A general principle, painful for a gothic generation like yours: “Stop acting dead.” You’ve been trained that way; it’s the default for your generation. Hair shirt green just changes the polarity of the 20th century. It just inverts it. It’s not really a different way to live.

How do you know if you’re acting dead. The test: The great-grandfather principle. Would your dead great grandfather do a better job of what you’re intending to do. E.g., saving water. Water is indestructible. But your dead great grandfather is saving more water than you. You can’t save more than a dead guy. Save electricity. Move into a smaller apartment. [Amusing bullshit.] You’re going to be dead much longer than you’re alive. So you need to do stuff that you can do better than your dead great grandfather.

How can you do this, he asks. A geek-friendly approach to consumption. For people of your generation, objects are print-outs. They’re frozen social relationships. Think of objects in terms of hours of time and volumes of space. It’s a good design approach. Because if you’re picking these things up — washing it, storing it, curating it — these possessions are really embodied social relationships: made by peole, designed by people, sold by people, etc. Relationships that happen to have material form. You might argue that you ought to buy cheap things or organic. That’s not the way forward. Economizing is not social. If you economize, you’re starving someone else. You need to reasses the objects in your space and time.

The monarch among objects are everyday objects. Whatever is taking up your time most, or closest to your space. E.g., get the best bed you can get. Get a beautiful, well-designed chair. If you haven’t touched it in a year, get rid of it. Women, get real cosmetics.

It’s hard but it’s doable, he says. It’s very hackerly. Make lists. Four categories: Beautiful things, things that have some emotional meaning, your tools and devices, everything else. Bruce then tells us how to tell which is in which. First two: you’re eager to tell someone about its beauty or meaning. Tools: Don’t make do with broken stuff. You’re not experimenting with it if you’re not publishing the results in a falsifiable form.

This is hard to do. It’s the sort of thing you do when a spouse dies or a child leaves your home. It’s tough. It’s not a thing to do on impulse. But you will become much more of what you already are. [Tags: rb11 reboot11 reboot bruce_sterling pessimism cynicism doom soul-crushing_hopelessness clinical_depression ]

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I went to a fascinating breakout at Reboot at which two government guys came to talk about national policy. The government guys were culturally of the Reboot crowd (or so it seemed to me), and one of them came to his position straight out of a tech start-up. But the group of thirty people in the small, converted men’s room (!) met their openness with pent-up hostility. I was surprised at the anger. The gov’t guys ought to listen (which is what they were doing at this meeting), should not expect ideas for free, need to maybe do nothing, need to get the country over the digital divide, should give grants to small businesses, should stay clear of small businesses, don’t be afraid to lose control, build communities, participate in communities, stay out of communities… My untutored sense was that the Web community felt frustrated that this initiative was so late at getting started. As an American, I was actually impressed with the government folks’ openness and webbiness.

Afterwards, I talked with my friend Morten Kamper. He wasn’t at the session, but he said that there was concern that the government’s broadband committee is comprised of the telcos without sufficient citizen or webizen participation, and that Net neutrality is indeed an issue, as the telcos assume they can prefer some of their bits to others.

BTW, I asked the room if there was reluctance on the part of the government to be transparent, and, if so, where’s the Danish version of the Sunlight Foundation. The general answer I got was: There’s no official reluctance, but it’s going too slowly. And Ton Zijlstra said that in the Netherlands, the official policy is to be transparent but there are cultural resistances.

I also asked, at the beginning, if it was clear that the “broadband policy” they were talking about was actually committed to delivering an open, unfiltered, non-discriminatory Internet. The answer was “Yes,” with an implied, “Why would you even have to ask?” (And the answer to that implied question is: Because it’s not clear in America.)

[Tags: denmark e-gov e-government egov reboot reboot11 rb11 ]

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Dave Winer says he’s going to be our discussion facilitator.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

He begins with the story of BloggerCon, the first US blogging conference, in 2004. They invited the political bloggers, but the conference cost $595 [or 494 — sorry, missed it], so Dave added a second day that would be free. He asked himself what blog would do about it. So, he tried to get good discussion leaders who would act like a reporter who’s developing a story from the sources in the room. He tells us he’s going to run this session at Reboot that way.

Audience: Sometimes it’s good to listen to an expert. And if you don’t have a strong facilitator, things can get hijacked.

Dave: Yes, it depends on the quality of the facilitator. Some got it, some didn’t. Jeff Jarvis, who was a former reporter, completely got it. I get goosebumps thinking about it.

Audience: The media are part of the mess.

Dave: A big part of it. [I can see this is going to be difficult to live blog!]

Aud: But people can put lies up on the Net. Everyone has their own spin.Now we don’t know who to trust. How do we know what to trust?

Dave: It’s hard to find anybody you can trust. You have to develop your own sense of triangulation, i.e., what happened at the intersection of various opinions.

Euan Semple: Each of us has different leverage, and we have to be aware of that.

Dave: Yes. For example, I have more leverage in this room because my mic is always on. In fact, I want to use that leverage to ask a different question. I think Twitter is a dress rehearsal for the news system of the future. Yes? And what would you like from Twitter?

Matthias: I follow you, and you ignore the 140 character limit. I’m not complaining. But 140 chars aren’t enough for much of journalism.

Dave: I’d like Dave to have a time-expired unfollow: Unfollow but automatically refollow after 24 hrs.

Aud: With Jaiku, we could follow a discussion because they had threaded conversations. And wrt news: At the 140 conf in NYC, it was fascinating watching Al Jezeera using Twitter to get stories out of the West Bank. They were twittering from riots and attacks, and collecting them on a page on their site. On the other hand, it can be a source of misinformation.

Bruce Sterling: I’d like to read some tweets. (He reads spambot tweets using the hashtag #reboot11.) It seems to be a natural progression. If twitter is the future of media, it’s got enough spam to beat humans into a bloody pulp.

Aud: As The Victorian Internet made clear, media are always spammed.

Dave: And how do you keep the garbage out of Wikipedia?

Aud: I read the article that said that tech has always been instrumental to journalism. E.g., the journalist pyramid was due to the telegraph: You had to put the most important stuff first in case you lost the connection.

Dave: What do you do when you’re following someone who says something you don’t like?

Aud: During the latest Israeli-Palestinian conflict I didn’t unfollow people with extreme opinions I disagree with.

Dave: I like extreme opinions that are respectfully stated because they often get me to think. I have strong opinions on that conflict, but when I stated them, some people unfollowed me and cut me off. That’s up to them, but I don’t cut them off.

Dave: By the way, if you’re moderating a session like this, the moderator needs to be strong.

Aud: Twitter needs a better reputation system.

Dave: Right now the reputation system is merely the number of followers.

Aud: Whenever you have a community, 90% are lurkers, 9% occasionally contribute, and 1% do all the work. We need a renaissance in critical thinking.

Me: I’d like to see Twitter remove the public display of the number of followers.

Dave: That would create what we call a “shit storm.” As the session ends, I’d like us all to think about what we’d like to see from Twitter, what we can add, etc.

[Because of the discursive nature of this session, I've done a particularly poor job liveblogging it.]

[Tags: dave_winer twitter ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Ton says the biggest obstacle is one’s own apprehension. He says facilitators cannot give content and participate. Don’t mix and match content and process. Stay in control by letting go. “If you want people to start generating idea, don’t give your own ideas, not even as examples.” “Push everything back into the group.”

Always make the rules clear. When there’s an infraction, don’t assume immediately that it’s out of line. Attract people to the desired behavior.

“Create energy by doing nothing.” Be patient.

Avoid the usual introductory round. Try breaking people into groups of 4-5 where each introduces herself and moves on to the next group.

Worry about the form of work second. First: What is the purpose of the session. Work forms: Open Space, knoweldfe cafe, sticky notes….Find one and then improvise.

Prepare with your ‘client.’

Capture the results, but keep them as close to the work at the session as possible. E.g., photo the flip charts rather than writing up a report. Then “share your shit.” And play.

Audience participation:

Q: How do you handle blabbermouths?
A: You have to get over your hesitancy to step in.

People should remember that not everyone speaks Engish.

The focus on action is good.

Q: [me] Is it appropriate to call on people?
A: Yes, sometimes. I use it to get silent people speaking?

Q:[me] How do you deal with groups ho may feel powerless to speak?
A: you have to know about that ahead of time. You may need to send the managers out, or put them in different subgroups.

Q: What goes on in the mind of facilitators? General energy level in the room?
A: [not Ton] We also think about the space. E.g., we could set the chairs so we’re looking at one another. I do pay attention to the energy in the room.
A: [not Ton] I facilitate smaller groups. I worry about whether they’re happy and attentive.
A: [not Ton] Are people falling into their usual bad habits.

[Lot of conversation. I'm transcribing little of it.]

A: [me] Do you point out the relationships among remarks? E.g., “What you just said enhances/contradicts what so and so said earlier”
A: If it’s more about me bringing my expertise, yes. Otherwise, it gets in the way of the session participants owning the results.

Q: Do you bring into the group what’s being said in the private conversations?
A: Depends.

[Tags: reboot reboot11 rb11 facilitation moderation open_space ]

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Matt Webb is part of a small design company. He’s not a designer.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

He collects definitions of design: “Design is the conscious and intuitive effort to impost meaningful order” – Victor Papanek. One of his colleagues, Jack Schulze, says “Some people (they are wrong) are about solving problems. Obviously designers do solve problems, but then so do dentists. Design is about cultural invention.” Problem solving is hard but isn’t enough, says Matt. But what is culture? Culture is “the things that make life interesting” (Bruno Munari). “The designer of today reestablishes the long lost contact between art and the public,” said Munari. Art often began as functional objects — drapes, urns — so why shouldn’t our own objects be art?

Matt is going to be a chain of consciousness talk about what makes his life interesting. [My live blogging will magnify whatever choppiness there is.]

He shows faces drawn using an algorithm that bases feature size on baseball stats. (Chernoff faces?) These are macroscopes (John Thackara’s term) . Designers have macroscopes. Macroscopes shows where you are in the big context, human-scale. He shows a Here & There projection of NYC that shows where you are and where you culd be simultaneously. “It’s a kind of superpower.”

In 1959, Sen. Fulton supposed that a tomato in space might be 2D and a million mile square. In 1972, NASA finally released a photo of the entire earth. That’s a macroscope. “We need macroscope ideas.” Even the cleverest people in the world can’t tell us a coherent story of the economic collapse. The scale difference is too huge: If you can see the whole thing, the happenings are invisible, whereas if you can see the happenings, you can’t see the whole thing. People in this room might be able to create macroscopes that could help us understand it.

Now Matt talks about superpowers. In Kalarippayattu “the body becomes all eyes” and you are ready for anything. In a reverse power, your eyes become hands: Anything you can see, you can touch. Among the yoga super powers: To become mute, unheavy, large, levitate, telekineses, self-hypnosis, “the ability to touch the moon with one’s fingertip.” Matt then quotes JFK’s commitment to putting a person on the moon. JFK was a “yogic master with the supernatural power to touch the moon with this fingertip.” It took a million man-hours of technical study, 300,000 Americans and 20,000 corporations. What’s our generation’s equivalent of the moon landing? Might be Wikipedia. Where do we spend our next 100 million hours?

The moon landing came out of a command culture. 300,000 people worked and 12 people went to the moon. Wikipedia came out of a collaborative, participatory culture. E.g., burdastyle.com , twitter.com/andy_house (house reports status), newspaperclub.co.uk (uses excess capacity for producing papers). He reads an extended quote from Ze Frank. “When people start something new, they perceive the world around them differently.” We become aware of how the media manipulate us.

Matt’s challenge: Put aside 100 hours to work on someting. ” When you participate in culture —not solving problems but inventing culture — that’s when life gets interesting.” [Great talk. Posted without being proofread.]

[Tags: reboot reboot1 rb11 culture design ]

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I’m at Reboot 11 in Copenhagen. The theme this year is “action.” It’s a euro-geek festival, and one of my favorite conferences. Lots of techies, designers, inventors, artists…. [Warning: Live blogging this...]

Among the projects: We’re building an autonomous wifi bike at the conference: Solar powered, drive it around and it provides wifi. And they’re going to build a book here based on contributions from the audience. (The room is packed and the conference is sold out.) Also: “Designers for Action”: 20 interaction desighers to help prototype stuff. Also: The show’s child care is going to try out experimental action programs (?). Also: There’s a “hack center” that, among other things, has a self-replicating machine. But the real aim is to send people out into the world to make the world better, especially now that it’s clear that the world needs a reboot.

In fact, the session stops so that all 600 people can post an action item on the wall…

[Tags: rb11 reboot11 ]

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WASHINGTON (Reuters) – An unexpected jump in U.S. durable goods orders last month backed hopes that the economy was healing, but news from the hard-hit housing market remained mixed.

In case you were wondering how long Americans could put off buying that new fridge, we now have the answer: About ten months. (And apparently the time spent resisting the urge to buy that new iPhone: 0.)

[Tags: economy ]

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Nature News is twittering the Apollo 11 moon landing as a 40th-year commemoration. More here.

[Tags: twitter moon apollo_11 ]

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David Isenberg questions the veracity of the Wall Street Journal’s report about Iran using Nokia equipment to do deep packet inspection. Interesting on its own and also as yet another example of smart bloggers raising journalism’s bar.

[Tags: iran david_isenberg citizen_media journalism media ]

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I believe that to save our planet, there’s no need to make big changes in our lifestyles. For example, I happen to be able to fall asleep only in the passenger seat of an idling Hummer. So shoot me :) I like to think I more than make up for it with the small steps I take every day to save energy and end pollution:

I wear a solar-powered watch, saving close to 0.0006 millivolts every week.

Whenever possible, I jump into the same revolving door segment as the person ahead of me, resulting in a vast savings in the exchange of inside air for outside.

Combined shampoo-conditioner saves gallons of water every day. But don’t forget: Lather. Rinse. Repeat. Repeat. Repeat.

House rule: When the bedroom air conditioner is on, you must take off one of your blankets. No exceptions!

When I leave my computer on overnight, I make sure that it’s showing some non-intensive page, such as the Wikipedia entry for Jerry Lewis, as opposed to the Wikipedia page about the Large Hadron Collider, whatever that is!

I cut down on carbon emissions by taking two in-breaths for every out-breath.

Now when I dream I can fly, I no longer leave contrails.

I’m not a “tree hugger.” That’s silly. Much better: I carve key lines of “The Secret” into them.

Save water! Shower with a friend! For twice as long!

I route my “gray water” directly from the kitchen out into the garden. TIP: To show your support of the environment, do what I do: I dye that dingy water a pleasant green.

[Tags: environment ecology humor ]

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In my endless ego surfing, trying to fill an emptiness for which no number of trackbacks can suffice, I came across a posting about Everything Is Miscellaneous on the TWelchConsulting blog. Towards the end, the post says:

Imagine after Maria mastered that formula, this message appeared on her computer screen: “Maria, learners who enjoyed solving equations about one dimensional motion in physics with examples from space science also enjoyed . . . “

Sort of a cool idea…

[Tags: everything_is_miscellaneous education amazon ]

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At the Reagan Airport (would I be jumping the gun to start calling it the Obama Airport already?), Clear has a little square of space right before the security inspection stations. For $200/year, you can skip the long lines and go for the exceedingly short line to Clear. There the uniformed employees will compare some of your body parts (iris and fingerprints) with the information on the Clear card you present. Once you’re through, you can go straight to the Conveyor of Transparencies where you rejoin the hoi polloi so that the TSA can make sure your shoes aren’t on fire.

What I don’t get is why Clear has to give you an extra special biometric scan. Why can’t they just do what the TSA folks do: Look at your drivers license, look at you, and wave you on through? All I can figure is that Clear’s market research showed that people would be more willing to pay to cut in line — which is what Clear is really about — if there’s a pretense that it enhances security.

As far as whether all the fancy-shmancy biometrics — heck, my face is the only biometric I need! — actually increases security, if I were an evil do-er, I’d just bribe a Clear airport employee. They don’t go through security clearances the way TSA folks do, at least according to the Clear employee I asked.

[Tags: airports security tsa terrorism line_cutters ]

---

June 22, 2009: Clear just went out of business.

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David Talbot reports that Wikipedia is getting ready to make embedded video and important part of its content.

[Tags: wikipedia video ]

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Yesterday, I was sitting in the comfy chair, waiting for the dentist to come back with a larger mallet, browsing around on my Blackberry (“Your Knothole to the Web!”). I settled on part 5 of Akma’s series on exegesis. I like Akma, I’m interested in how we interpret texts, Akma’s Christian perspective deeply respects its differences with others, Akma is a genuine scholar, and he is a lovely, funny writer. What could be bad? Nothin’ that doesn’t have the word “dentist” in it!

So, there I am, in a three-minute interstice. Before the Web, I’d have been contemplating my aching stub of a tooth. Now I’m getting to spend time with a wise friend talking about something I barely understand. It feels like the Web has made Time itself better.

Sure, I’m just as likely to have clicked on a link to some gossip or a joke. Telling you about Akma served my twin nefarious purposes of pointing you at his series on exegesis and making me sound smart by reference. But, while the Web is not ubiquitous, it’s worth remembering how wonderful it is to for those of us who have ubiquitous access to it. That’s all. Just a little moment of thanks.

[Tags: misc everything_is_miscellaneous ]

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Michael Geist — Canada’s free-culture bulldog — summarizes a Harvard Business School working paper by economists Felix Oberholzer-Gee and Koleman Strumpf “File Sharing and Copyright” that argues that the inability to strictly enforce today’s draconian and clinically insane copyright laws has in fact benefited society. It’s been slashdotted.

Tags: copyright copyleft everything_is_miscellaneous

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The text is here.

[Tags: jonathan_zittrain graduation commencement_address ]

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I just upgraded WordPress (well, BradSucks actually did it for me. Thanks, Brad!) and while I (um, he) was at it, I upgraded to the latest version of Apture. Apture lets you overload a link with whole bunches of information that pop up when a user clicks on it. The new version lets you add the Apture links while you are typing into WordPress’s “Add New Post” edit box, as I’m currently doing. This is more convenient than having to go back through your post to add the Apture links, but, more important, links added while in the edit box get saved locally. So, if Apture should — perish the thought! — someday perish, the links will still work. (If you add more than one destination to an Apture link, as I did for the BradSucks link, only the first one is saved locally, which is a very reasonable solution.)

Apture is free to sites with fewer than 5M page views. The new version also lets you add your own sources of links, in addition to coming loaded with Wikipedia, Flickr, Yahoo search (because Google search doesn’t have the API Apture needs) and a bunch of others.

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Chris Soghoian has posted an open letter to Google, asking it to make encryption the default. This is in line with the talk he gave recently at the Berkman Center.

[Update later that day: Two hours after releasing the letter, Google agreed to try setting encryption as the default for a subset of users, as a trial. If it works out, they'll consider expanding it.]

Also, Jonathan Zittrain has posted about why the Iranians have problems blocking Twitter. [Tags: google security iran twitter ]

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Beth Kolko is giving a Berkman lunchtime talk on what her group, Deiagn for Digital Inclusion, has been doing. It’s an interdisciplinary group.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

[Beth talks quickly. Hard to keep up.] The questions driving her group’s work: What ICTs are adopted in diverse communities and why. What do they do with ICTs? The aim is to design better technologies and policies.

When we name a technology, she says, we assume technologies have consistent meanings across cultural contexts. But that’s not true. There’s a whole lot of slippage. If you study diversity across disciplines, there’s a lot of research that says that diversity lends robustness. Without diversity, systems are fragile. He groups wants to make design more aware of diversity.

How do you have a conversation that brings in the hardware and software folks, and the social science folks? She says that in her talk, the division between form and function will get smudgy.

Beth says that if you say you study the developing world, they get sleepy because they don’t see how it relates to what they’re doing. So, she and others have reframed this as “resource constraint.” This removes the geographic focus. It also makes it dynamic, not static. Resources can be anything from economic and educational to screen size. The question is: How do you design to accommodate this complexity.

She goes through the methods for the Central Asia portion of her work. It’s quantitative and qualitative. Surveys every year, four countries, 1000 people in each. Interviews with different populations, usabilities tests, ethnography.

Form of tech in resource-constrained environments

1. Internet as weather-dependent technology. In Cambodia in a small village, the Net goes down after it rains because it interrupts the satellite access. The Net is neither ubiquitous nor constant. In Central Asia, access is far more sporadic and they are on for far less time in each session than is typical in, say, Cambridge, MA.

2. Internet as a public resource. Beth’s Central Asian research use the Net about equally at a home, at a friend’s home, and at school/work.

3. Mobile phone as bank. The use of phones for banking has design implications, e.g., how visible is your password?

Function of tech in resource-constrained environments

1. ICTs as strengthener of social neworks. With demographics taken off the table, people who use conventional social networks are more likely to use technology. And people who use technology are more likely to trust others. [I think I got that wrong.] Most people in Beth’s studies use their mobile phones at least once a day.

2. Mobiles as a platform for fraud. Beth got a 419 Nigerian scam SMS msg when in Kenya. “What we use mobiles for is complex.”

3. SMS as a weapon. The role of SMS in revolution. She points to Iran.

4. Games as tech training. Games provide the first touch of ICT for many people. It’s cheaper in Cental Asia to play LAN games than access the Net. About 64% of game players are urban, and 63% are men.

From understanding to building

In one project, they studied how people used mobiles, they’re use of social networks, and the pain points of everyday life. (This is “design ethnography.”) They decided to look at mobile social software (MoSoSo), and a public transporation project (Starbus). They tried to adopt the notion of “personas” based on their surveys and interviews. (Personas are models of typical users.) MoSoSo allows recommendations filtered through one’s social network. Starbus addresses the problem that intercity buses don’t depart until they’re filled. Starbus puts a GPS box on the buses so they can send SMS msgs about where the bus is. You can text it to find out when it will come to the stop near you.

MoSoSo and Starbus both arise from the research that drills down into what it means to be an Internet user.

Q: When do porn and gambling enter the equation?
A: Not gambling because of banking issues. Plenty of porn.

Q: Why do people who use the Net report higher levels of trust?
A: Don’t know.

Q: Correlation between quality of life and Internet use?
A: Hard to know what that means.

Q: Are the public access centers set up by gov’t agencies or entrepreneurial people?
A: The latter.

Q: [me] If I were a businessperson designing for a market…
A: Avoid generalizations about that people X do Y. Get real data about how people are actually using the tech. E.g., if people don’t have GPS in their phones, Starbus opens up the GPS on the bus as a community resource.

Q: [lokman] You have longitudinal studies. Does the slower adoption rate come because of a lack of local content.
A: We’ve done captures of web sites from ‘03 or ‘04. We’ve looked at the change over time. Until ‘07 or ‘08, the government site at Uzbekistan said the purpose of the site was to restrict info. I suspect the variance in adoption rate has to do with the split between communication and information tech. Abstract info doesn’t resonate in resource-constrained environments.

Q [colin]: Also, the lack of new media literacy. How does trust and social networks feed into that?
A: The issue of info literacy gets complicated in a post-Soviet context. What looks like media illiteracy may be a different type of media literacy. People sometimes mimeograph materials off the Net and distribute them, which is a different type of media literacy. [Tags: design ux central_asia ethnography beth_kolko ]

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As Cluetrain’s 10th Anniversary Edition launches, it seems appropriate to note that today I received a notice that the Australian Central Credit Union is now using Consona customer relationship management solutions to overcome its fear of intimacy:

Today, member intimacy is now a core component of ACCU’s competitive advantage, and the Consona CRM solution allows ACCU to:

• View members’ holdings and interactions across all channels of the organization at a glance;

• Easily locate or compose customized documents and correspondence in order to respond to an enquiry or provide customer guidance;

• Reduce and streamline manual and semi-manual work processes, enhancing productivity and providing a more effective audit trail functionality; and

• Expand its business strategy to adopt an integrated advice model and link members to personalized products and services.

By the way, tonight Doc and I are going to be interviewed by Jonathan Zittrain about Cluetrain. You’re invited: 6pm, Austin Hall. [Tags: cluetrain markting crm vrm ]

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Ken Doctor says (via Joe Trippi) it’s worth $1:

A buck essentially represents a gentleman’s agreement: I take a liability, headache and a distraction off your hands, says the buyer. I give you the great potential of the Globe brand, a top-25 news web site and improved ability to re-jigger the pieces, thanks to our new contracts and cost-cutting, says the Times.

I think maybe it’s worth $0. But, of course, my financial sense is not very good. So, here’s what I actually mean.

If I were the NY Times, I’d be considering letting the Globe fail entirely, if there’s a way to do that that would wipe the Globe’s debt off the books. Then I’d re-hire some of the columnists and editors, and some of the local reporters (news, sports, business, arts, features, etc.). And I’d announce the new daily Boston insert into the NY Times.

Of course, if the Times can get a buyer willing to pony up substantial cash, and assuming any deal would prevent the Times from hiring current Globe staff, my idea may be quite stupid. Wouldn’t be the first time. [Tags: ]

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Microsoft has announced that as of June 30, it’s no longer going to sell Microsoft Money because the ecology has changed, diminishing the need for products of that sort.

Quicken has announced that as of this summer, it’s going to start selling Quickenan updated version of Quicken for the Mac.

Hmmm.

[Tags: quicken intuit microsoft ]

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The Berkman Center is putting on a little book launch for the tenth anniversary edition of Cluetrain. Doc and I will be interviewed by the estimable Jonathan Zittrain on the topic “Cluetrain at 10: So How’s Utopia Working Out for Ya?” at 6pm, Tuesday, June 16, at Austin East at Harvard Law [map.

If you can't make it, or if you'll only show up if there's pizza (there isn't), it's being webcast.

BTW, the tenth anniversary edition has the complete original text (available here for free), as well as new chapters by each of the four authors, plus an intro to the intro by me, plus articles by Dan Gillmor, Jake McGee, and J.P. Rangaswami.

[Tags: cluetrain ]

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Newsy, a project in collaboration with Univ. of Missouri’s Journalism School, pulls together a half-dozen media reports on a topic, stringing them together with their own reporter-at-a-desk commentary. The sources include mainstream news and less mainstream news. For example, here’s Newsy’s meta-coverage of China’s new Net blockage:

Newsy is a manual curation and production project. At least during this beta phase, it seems to be doing one or two a day, which means they may have more luck getting their stories embedded elsewhere than in drawing a regular crowd to their own site. In fact, the site has announced a syndication deal with Mediacom to provide stories for mid-Missouri cable tv subscribers. (The project is also probably a Fair Use lawsuit magnet, unfortunately.)

[Tags: media news missouri global_voices everything_is_miscellaneous newspapers journalism copyright copyleft fair_use ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Q: How do you define social media at Whirlpool?
Brian Synder: It has to be defined separately for each area, and we tie it back to business objectives. We track share of voice and favorability. On customer service, we do interesting text mining.
Lee Aase (Mayo Clinic): We use the free tools that are available. “The need for measurement varies inversely with the amount of money you spend on it.” We use the measurement tools to prove the value of what we’re doing.

Q: Your biggest challenge?
Marcel Lebrun (Radian6): We only measure if there’s a practical purpose. Social media are now multi-purpose. We use social media for every possible purpose. So, it’s disrupting everything in the enterprise that has to do with reaching out to customers. But those different practices have different business goals and thus different needs for measurement.

Q: Where it’s going?
Marcel: In the past six months, we’ve gone from explaining what social media is, to businesses understanding that their brand is the sum of all the conversations about it.

[Missed some. Sorry]

Q: How do you measure influencers for a brand?
Marcel: We integrate a bunch of digital breadcrumbs and social metrics. We measure things like how often a person talks about a subject, how much comments, how many unique comments, inbound links, which ones of those are also talking about that topic. Influence is very topic-centric. You sometimes want to see total reach, and sometimes you just want to find the topic geeks.

Q: How do you determine sentiment?
Brian: Synergy1 has humans reading the posts. The Tensity program automates this.
Lee: We eyeball it. And we’re looking for the really positive ones so we can spread the word and engage.
Brian: We look to engage by actually talking about product issues. E.g., an unhappy customer was tweeting about a product arriving damaged three times. We talked with him and redesigned the packaging based on his suggestions. We’ve taught some of our customer care phone folks how to engage via social media.
Marcel: The bulk of brands are at the listen stage. But Dell has a full blogger outreach team, focused on different kinds of users. The measure quantitatively and qualitatively (e.g., stories).

Marcel: The fastest way to get a new feature into a product is to tweet it. The developers get excited. They like being in touch.

[Tags: nms09 marketing twitter pr social_media cluetrain ]

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Clay Johnson of the Sunlight Foundation and David Almacy (Edelman’s public affairs VP and former Director of Internet Operations, White House) are talking about government and engagement.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Clay says he’s a product guy who likes building things. Coming out of the Dean campaign, he co-founded Blue State Digital. When asked why Obama was successful online, he says he replies “Because Howard Dean had bad lawyers.” He could just build stuff there without consulting lawyers. Now, when they try to apply this stuff to governing, the lawyers are involved, and creativity is coming to a screeching halt, Clay says. But, he says, there’s another way: Publishing data. Data.gov aggregates data from the executive branch. Lots of businesses have been built using gov’t data, and this will be a seed bed.

Clay says that Twitter is as important to a political campaign as email. “I’m willing to go on record that in 2012 Twitter will be a bigger fund-raiser for campaigns than email.” Obama raised 80% of his funds through email. E.g., Tim O’Reilly has 200,000 subscribers.

He talks about Apps for America, a contest for apps that do useful things with open data. The new round has people working with the data at data.gov.

Q: [me] How can we encourage the gov’t and others to produce data in open formats?
Clay: I’m more focused on just getting the data out. I don’t care about the format. We should tell them just to do it in plain text, if that’ll get it out faster. Once the gov’t starts pumping it out we can have the debate about which standards.

[Tags: politics e-gov egov e-government transparency ]

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NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Marc Monseau (Johnson & Johnson): 50% of people change their behavior based on the medical advice they read on line. And most people are looking for info from other people like themselves. But that info isn’t always accurate. That means that the healthcare industry has an obligation to get out into the online world to present accurate info. We have lots of information, and we are companies of relationships: We have close relations with physician groups, patient groups, advocacy groups, gov’t organizations. We can tap into those resources of information and relations. E.g., we have an ADD product. The best info patients receive often come from other parents. at ADHD Moms at Facebook, there’s info, but also the possibility of linking to other patients. We set it up, but it’s unbranded.

Virginia Cox (Consumer Healthcare Products Association) gives an example: Teens getting high on cough medicine. There were 200 videos on YouTube about how to get high that way. So, we used social media to build awareness among mothers. We were completely transparent about who we are. Another example: We recruited five moms because people want to hear from other people like them. We put it on Gather and then on Facebook. We wanted to have them talking. It meant giving up control over what they’re saying.

Earl Whipple (AstraZeneca) says that while you want to provide accurate information, you don’t want to encroach on the physician-client relationship. You also have to be mindful of gov’t regulations, of course. He also notes that the search results are more often coming from bloggers than from sites of credentialed providers. The most controversial posts get pulled up first, frequently, and many people assume that those are the most reliable. Therefore, the question isn’t what’s the risk of engaging in the new social media space; the question is what’s the risk of not engaging.

Q: How are things changing? How authentic can you be?
Earl: The concept of spokespeople is now laughable. People want to hear directly from the content area expert.
Marc: You can be authentic while talking about highly regulated products by being transparent about what you can talk about and what you can’t. People understand we’re under limitations. And we can at least direct the traffic to the right place.

Q: Info across a global world?
Earl: When we put out information, we include who the information is intended for. It’s an unbounded environment.

Q: What is it that you can’t tell people because of regs?
Marc: The FDA limits what pharmas can say about approved products. If people notice a new use for a product, you have to go back to the script and say what’s on the product label. It doesn’t prevent you from engaging. But you can’t get into a detailed conversation about unapproved uses. And if you come across someone who’s had a problem with the product, you have to report that back.
Virginia: There are strict regulations around advertising. Companies have to be careful about what counts as advertising.
Earl: There are many unanswered issues. E.g., if you’re in a genuine dialog and someone brings up an unapproved use, what exactly is your responsibility?

Q: How do you monitor the Five Moms site, for example?
Virginia: We don’t have to monitor it for content. The Moms respond on their own. But we are required to monitor it for adverse reports, etc.

Q: What should all students know about social media and health if their in the communications field?
Virginia:

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From the Five Moms Site:

Tips to monitor your kids online.

* Make sure that your children are never online without your permission.
* Be clear with your kids about your rules on Internet use at home and outside of the home.
* Place your computer in an area of the house where you can easily supervise their Internet activity.
* Ask your children about who they talk to and what activities they do online.
* Use parental filters to block access to questionable sites.
* Build an open and trusting relationship with your kids about their online use.

The last point is an unintentional punchline. [Tags: nms09 pr marketing health_care pharmaceuticals social_media social_netowrking cluetrain ]

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