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Comcast’s ID overkill

If you want to chat online with a Comcast support person, they cannot do so unless you give them your social security number.

Lessons to learn:

1. Unless restrained, companies will demand more and more identification from us, because violating our privacy doesn’t cost them anything.

2. We cannot rely on market forces to restrain publicprivate sector ID greed.

3. Comcast continues to lead the field in overall corporate suckage.

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