A list I am on is counseling that a particular writer not to be taken in by a tour of a data center or network operations center. These tours are typically given by PR guides and can leave the impression that the Internet is a set of writes owned by a corporation.

I certainly agree with both concerns. But, having been a Rube on a Tour more than once, I think technologists who are deep into protocol issues may underestimate how shocking it is to most people that the Internet is also a physical thing. Yes, I understand that the Internet is a set of protocols, etc., and I understand that that is usually what we need to communicate to people in order to counter the truly pernicious belief that Comcast et al. own the Internet. But the Internet is also, as instantiated, a set of coiled wires and massive industrial installations. Seeing the blinking lights on a bank of routers and being told by the PR Tour Guide that those signify packets going somewhere is, well, thrilling.

Every Internet user understands that there is a physical side of the Net. But seeing it in person is awesome and inspiring. That’s why Shuli Hallak‘s photos in Invisible Networks are so impressive.

It is tremendously important both conceptually and politically to understand that the Net is fundamentally not a thing and is not owned by anyone. But seeing in person the magnitude of the effort and the magnificence of the hardware engineering also teaches an important lesson: the Internet is not magic. At least not entirely.

1 Comment »

Net neutrality regulates the organizations that provide access to the Internet — to our Internet — to make sure that they do not play favorites.

Net neutrality is not a layer on top of the Internet. It is not a regulation place on the Internet. It is the Internet, as Doc Searls and I explained way back when in a post called World of Ends.

Tell the FCC that this matters to you.

Be the first to comment »

The Open University of Catalania just posted a very brief article of mine about the importance of the fact that Big Data is also Networked Big Data. Upon reading it in “print” I see that I buried the lede.

The amazing thing is that the same network that connects our machines also connects us. This enables a seamless conversation: “if you can get at the data, you can get at people talking about the data”if you can get at the data, you can get at people talking about the data.

Not only does the same network connect the data and the people making sense of the data, but layers of interoperability have grown on top of it. Increasingly the data is accessible in ways that make it easier and easier for humans to mash it up. And, of course, the sense that humans make of those mashups gets expressed in ways that are interoperable for humans: in language, with links.

That we take this awesomeness for granted makes that awesomeness awesome.

Be the first to comment »

Ting.com just posted my “explainer” about what Title II reclassification means especially within its historical context — a context that shows that reclassification is the opposite of a “radical change.” It in fact reinstates the prior classification and uses centuries-old practices for common carriers.

What I wrote is entirely based on Barbara Cherry, who I thank for her expertise and incredibly patience in explaining it to me.

2 Comments »

I’ve started blogging at Ting.com, the only mobile access provider I actually like. I’ll tell you why in a moment. But first, here’s the opening of my first post:

There are two types of Net Neutrality. Supporters of it (like me) spend most of their time arguing for Artificial Net Neutrality: a government policy that regulates the few dominant providers of access to the Internet. In fact, we should be spending more of our time reminding people that before Artificial Net Neutrality the Internet came by its neutrality naturally, even organically.

To see the difference, you have to keep in mind, (as my friend Doc Searls frequently reminds me) that Net Neutrality refers not only to a policy but to a fundamental characteristic of the Internet. The Internet is an inter-network: local networks agree to pass data (divided into packets) without discriminating among them, so that no matter what participating network you’re plugged into, you can always get and send information anywhere else on the Net. That’s the magic of the Net…

In fact, it’s because the creators of the Internet didn’t try to anticipate what people would use it for that it has become the greatest engine of creativity and wealth in recorded history…

The piece goes on to cite Seth Johnson whose nice way of explaining the distinction is at the heart of the post. Thanks, Seth!

Now, why I like Ting. It was created by my friend Elliot Noss, who also founded Tucows and my favorite domain registrar, Hover.com. Ting is Elliot’s way of showing that you can run a wireless access provider, treat your customers superbly, charge very modestly, actively advocate for an open Internet, treat your employees well, and be quite profitable.

Ting charges $6/month per device, and then strictly by use. But Ting charges so little for use that your bill is likely to be way lower per month than what you’d paying any of the majors. E.g., four text msgs will cost you all of a single penny. The three of us in my family on the plan pay Ting about $75/month total, and we don’t stint on our usage. What my parent-in-laws are paying T-Mobile $80/month for Ting will give them for $20-25.

Medium Backchannel just posted my piece on six myths about Net Neutrality. Here’s the opening:

Netflix is a data hog

“…data hogs like Netflix might need to bear some of the cost of handling heavy traffic.”?—?ABCnews

That’s like saying your water utility is a water hog because you take long showers and over-water your lawn.

Streaming a high-def movie does take a whole bunch of bits. But if you hadn’t gone ahead and clicked on Taken 2 [SPOILER: she’s taken again], Netflix would not have sent those bits over the Internet.

So Netflix isn’t a data hog. You are.

You’re a data hog.

No, you’re not.

Some people use the Internet ten minutes a day to check their email. Some people leave their computers on 24/7 to download entire video libraries. None of them are data hogs.

How can I say this so unequivocally…?

…more over at Medium.

Be the first to comment »

Despite the claims of some — and unfortunately some of these some run the companies that provide the US with Internet access — there are n reasons why we need truly high-speed, high-capacity Internet access, where n = everything we haven’t invented yet.

For example…

If we had truly high-speed, high-capacity Internet access, protesters in Ferguson might have each worn a GoPro video camera, or even just all pressed “Record” on their smartphones, and those of us not in Ferguson could have dialed among them to see what’s happening. In fact, it’s pretty likely someone would have written an app that treats co-located video streams as a single source to be made sense of, giving us fish-eye, fly-eye perspectives anywhere we want to focus: a panopticon for social good.

Be the first to comment »

This week there were two out-of-the-park posts by Berkman folk: Ethan Zuckerman on advertising as the Net’s original sin, and Zeynep Tufecki on the power of the open Internet as demonstrated by coverage of the riots in Ferguson. Each provides a view on whether the Net is a failed promise. Each is brilliant and brilliantly written.

Zeynep on Ferguson

Zeynep, who has written with wisdom and insight on the role of social media in the Turkish protests (e.g., here and here), looks at how Twitter brought the Ferguson police riots onto the national agenda and how well Twitter “covered” them. But those events didn’t make a dent in Facebook’s presentation of news. Why? she asks.

Twitter is an open platform where anyone can post whatever they want. It therefore reflects our interests — although no medium is a mere reflection. FB, on the other hand, uses algorithms to determine what it thinks our interests are … except that its algorithms are actually tuned to get us to click more so that FB can show us more ads. (Zeynep made that point about an early and errant draft of my CNN.com commentary on the FB mood experiment. Thanks, Zeynep!) She uses this to make an important point about the Net’s value as a medium the agenda of which is not set by commercial interests. She talks about this as “Net Neutrality,” extending it from its usual application to the access providers (Comcast, Verizon and their small handful of buddies) to those providing important platforms such as Facebook.

She concludes (but please read it all!):

How the internet is run, governed and filtered is a human rights issue.

And despite a lot of dismal developments, this fight is far from over, and its enemy is cynicism and dismissal of this reality.

Don’t let anyone tell you otherwise.

What happens to #Ferguson affects what happens to Ferguson.

Yup yup yup. This post is required reading for all of the cynics who would impress us with their wake-up-and-smell-the-shitty-coffee pessimism.

Ethan on Ads

Ethan cites a talk by Maciej Ceglowski for the insight that “we’ve ended up with surveillance as the default, if not sole, internet business model.” Says Ethan,

I have come to believe that advertising is the original sin of the web. The fallen state of our Internet is a direct, if unintentional, consequence of choosing advertising as the default model to support online content and services.

Since Internet ads are more effective as a business model than as an actual business, companies are driven ever more frantically to gather customer data in order to hold out the hope of making their ads more effective. And there went out privacy. (This is a very rough paraphrase of Ethan’s argument.)

Ethan pays more than lip service to the benefits — promised and delivered — of the ad-supported Web. But he points to four rather devastating drawbacks, include the distortions caused by algorithmic filtering that Zeynep warns us about. Then he discusses what we can do about it.

I’m not going to try to summarize any further. You need to read this piece. And you will enjoy it. For example, betcha can’t guess who wrote the code for the world’s first pop-up ads. Answer:   Ethan  .

Also recommended: Jeff Jarvis’ response and Mathew Ingram’s response to both. I myself have little hope that advertising can be made significantly better, where “better” means being unreservedly in the interests of “consumers” and sufficiently valuable to the advertisers. I’m of course not confident about this, and maybe tomorrow someone will come up with the solution, but my thinking is based on the assumption that the open Web is always going to be a better way for us to discover what we care about because the native building material of the Web is in fact what we find mutually interesting.

Conclusion:

Read both these articles. They are important contributions to understanding the Web We Want.

Be the first to comment »

The debate over whether municipalities should be allowed to provide Internet access has been heating up. Twenty states ban it. Tom Wheeler, the chair of the FCC, has said he wants to “preempt” those laws. Congress is maneuvering to extend the ban nationwide.

Jim Baller, who has been writing about the laws, policies, and economics of network deployment for decades, has found an eerie resonance of this contemporary debate. Here’s a scan of the table of contents of a 1906 (yes, 1906) issue of Moody’s that features a symposium on “Municipal Ownership and Operation.”

Click image to enlarge

The Moody’s articles are obviously not talking about the Internet. They’re talking about the electric grid.

In a 1994 (yes, 1994) article published just as the Clinton administration (yes, Clinton) was developing principles for the deployment of the “information superhighway,” Jim wrote that if we want the far-reaching benefits foreseen by the National Telecommunications and Information Administration (and they were amazingly prescient (but why can’t I find the report online??)), then we ought to learn four things from the deployment of the electric grid in the 1880s and 1890s:

First, the history of the electric power industry teaches that one cannot expect private profit-maximizing firms to provide “universal service” or anything like it in the early years (or decades) of their operations, when the allure of the most profitable markets is most compelling.

…

Second, the history of the electric power industry teaches that opening the doors to anyone willing to provide critical public services can be counterproductive and that it is essential to watch carefully the growth of private firms that enter the field. If such growth is left unchecked, the firms may become so large and complex that government institutions can no longer control or even understand them. Until government eventually catches up, the public may suffer incalculable injury.

…

Third, the history of the electric power industry teaches that monopolists will use all means available to influence the opinions of lawmakers and the public in their favor and will sometimes have frightening success

…

Fourth, and most important, the history of the electric power industry teaches that the presence or threat of competition from the public sector is one of the best and surest ways to secure quality service and reasonable prices from private enterprises involved in the delivery of critical public services.

Learn from history? Repeat it? Or intervene as citizens to get the history we want? I’ll take door number 3, please.

8 Comments »

Google self-driving cars are presumably programmed to protect their passengers. So, when a traffic situation gets nasty, the car you’re in will take all the defensive actions it can to keep you safe.

But what will robot cars be programmed to do when there’s lots of them on the roads, and they’re networked with one another?

We know what we as individuals would like. My car should take as its Prime Directive: “Prevent my passengers from coming to harm.” But when the cars are networked, their Prime Directive well might be: “Minimize the amount of harm to humans overall.” And such a directive can lead a particular car to sacrifice its humans in order to keep the total carnage down. Asimov’s Three Rules of Robotics don’t provide enough guidance when the robots are in constant and instantaneous contact and have fragile human beings inside of them.

It’s easy to imagine cases. For example, a human unexpectedly darts into a busy street. The self-driving cars around it rapidly communicate and algorithmically devise a plan that saves the pedestrian at the price of causing two cars to engage in a Force 1 fender-bender and three cars to endure Force 2 minor collisions…but only if the car I happen to be in intentionally drives itself into a concrete piling, with a 95% chance of killing me. All other plans result in worse outcomes, where “worse” refers to some scale that weighs monetary damages, human injuries, and human deaths.

Or, a broken run-off pipe creates a dangerous pool of water on the highway during a flash storm. The self-driving cars agree that unless my car accelerates and rams into a concrete piling, all other joint action results in a tractor trailing jack-knifing, causing lots of death and destruction. Not to mention The Angelic Children’s Choir school bus that would be in harm’s way. So, the swarm of robotic cars makes the right decision and intentionally kills me.

In short, the networking of robotic cars will change the basic moral principles that guide their behavior. Non-networked cars are presumably programmed to be morally-blind individualists trying to save their passengers without thinking about others, but networked cars will probably be programmed to support some form of utilitarianism that tries to minimize the collective damage. And that’s probably what we’d want. Isn’t it?

But one of the problems with utilitarianism is that there turns out to be little agreement about what counts as a value and how much it counts. Is saving a pedestrian more important than saving a passenger? Is it always right try to preserve human life, no matter how unlikely it is that the action will succeed and no matter how many other injuries it is likely to result in? Should the car act as if its passenger has seat-belted him/herself in because passengers should do so? Should the cars be more willing to sacrifice the geriatric than the young, on the grounds that the young have more of a lifespan to lose? And won’t someone please think about the kids m— those cute choir kids?

We’re not good at making these decisions, or even at having rational conversations about them. Usually we don’t have to, or so we tell ourselves. For example, many of the rules that apply to us in public spaces, including roads, optimize for fairness: everyone waits at the same stop lights, and you don’t get to speed unless something is relevantly different about your trip: you are chasing a bad guy or are driving someone who urgently needs medical care.

But when we are better able control the circumstances, fairness isn’t always the best rule, especially in times of distress. Unfortunately, we don’t have a lot of consensus around the values that would enable us to make joint decisions. We fall back to fairness, or pretend that we can have it all. Or we leave it to experts, as with the rules that determine who gets organ transplants. It turns out we don’t even agree about whether it’s morally right to risk soldiers’ lives to rescue a captured comrade.

Fortunately, we don’t have to make these hard moral decisions. The people programming our robot cars will do it for us.

Imagine a time when the roadways are full of self-driving cars and trucks. There are some good reasons to think that that time is coming, and coming way sooner than we’d imagined.

Imagine that Google remains in the lead, and the bulk of the cars carry their brand. And assume that these cars are in networked communication with one another.

Can we assume that Google will support Networked Road Neutrality, so that all cars are subject to the same rules, and there is no discrimination based on contents, origin, destination, or purpose of the trip?

Or would Google let you pay a premium to take the “fast lane”? (For reasons of network optimization the fast lane probably wouldn’t actually be a designated lane but well might look much more like how frequencies are dynamically assigned in an age of “smart radios.”) We presumably would be ok with letting emergency vehicles go faster than the rest of the swarm, but how about letting the rich go faster by programming the robot cars to give way when a car with its “Move aside!” bit is on?

Let’s say Google supports a strict version of Networked Road Neutrality. But let’s assume that Google won’t be the only player in this field. Suppose Comcast starts to make cars, and programs them to get ahead of the cars that choose to play by the rules. Would Google cars take action to block the Comcast cars from switching lanes to gain a speed advantage — perhaps forming a cordon around them? Would that be legal? Would selling a virtual fast lane on a public roadway be legal in the first place? And who gets to decide? The FCC?

One thing is sure: It’ll be a golden age for lobbyists.

5 Comments »