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July 26, 2009

A tip to the TSA

Here’s an except from a message Gary Stock sent to a mailing list (used with permission):

Works:
http://www.tsa.gov/

Fails:

http://tsa.gov/

Network Timeout
The server at tsa.gov is taking too long to respond.

(Don’t you suppose that’s hundreds of people, or more, every day?)

Presumably, because the underlying address is:

http://tsagov.edgesuite.net/

…which seems awfully damn strange to begin with!

I work in server config only infrequently, but there are at least two
very reliable methods to make “http://tsa.gov” function — some one of
which *should* be invoked. Either add a DNS CNAME record, OR use
.htaccess locally for a 301 redirect. (More obscure DNS record or
server conf alternatives are left as an exercise for the reader ;-)

Anyone at the TSA listening (= ego-surfing) and care to make the change? (PS: The TSA blog continues to be a model. Also, fun.)

[Tags: tsa transportation_safety_administration e-gov ]

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Categories: Uncategorized Tagged with: e-gov • egov • tech • transportation_safety_administration • tsa Date: July 26th, 2009 dw

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