Joho the Blog » social media

February 29, 2012

[2b2k] The next Darwin is a we

Sebastian Benthall has a fervent post about the need for open networks in science, inspired by an awesome talk by the awesome Victoria Stodden.

Along the way, he offers a correction (or extension, perhaps) of a point that I make in 2b2k: the next Darwin is likely to develop her work within an open network that add values to her work. In some real sense the knowledge lives in that network. Sebastian responds:

He’s right, except maybe for one thing, which is that this digital dialectic (or pluralectic) implies that “the next Darwin” isn’t just one dude, Darwin, with his own ‘-ism’ and pernicious Social adherents. Rather, it means that the next great theory of the origin of species is going to be built by a massive collaborative effort in which lots of people will take an active part. The historical record will show their contributions not just with the clumsy granularity of conference publications and citations, but with minute granularity of thousands of traced conversations. The theory itself will probably be too complicated for any one person to understand, but that’s OK, because it will be well architected and there will be plenty of domain experts to go to if anyone has problems with any particular part of it. And it will be growing all the time and maybe competing with a few other theories.

I love the point.

(Nit: I want to clarify, however, that I wasn’t saying that this next Darwin’s web would consist only of “pernicious Social adherents.” Throughout 2b2k I try to make the point that networked knowledge has value mainly because it includes difference and disagreement. When it does not, it fulfills the nightmare of the echo chamber.)

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February 25, 2012

[2b2k] Mr. Bezos’ Neighborhood

Valids Krebs put together a map of the “people who bought this also bought that” neighborhood at Amazon for Too Big to Know:

Amazon neighborhood
Click to enlarge

It’s interesting to me to see the direct links to works on the same topic (e.g., Reinventing Discovery), some indirect links to works on closely related topics (e.g., The Filter Bubble), and some direct links to topics within the more general field of “about the Internet” (Consent of the Networked, Public Parts). I have no conclusions to offer. Just interest.

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February 10, 2012

Power politics in the age of Google

[live-blogged yesterday] I’ve come in 30 minutes late (Sorry! I had it marked wrong on my schedule) to a panel at the Kennedy School about politics and the Net. The panel is outstanding: Susan Crawford, Micah Sifry, Nicco Mele, Alexis Ohanian [reddit] and Elaine Kamarck, moderated by Alex Jones.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

As I enter, Susan is saying that SOPA was put forward to make PIPA [Senate version] look reasonable, but it obviously backfired. But, she warns, the type of concerted effort that defeated SOPA is special and rare; we can’t count on it happening again.

Nicco says that Google has doubled its lobbying budget, spending $10M this past year. But it hasn’t made much of a dent against the tight relationships among the entertainment industry lobbyists and Congress. “This is not the end of this issue,” he says, referring to the battle over Hollywood content. “It’s more like a battle in the middle of the opening third.” He adds, “The power of the grassroots to shape and drive the debate…was a shock to the insular world inside the Beltway.”

Alex: Suppose there had been the outcry but not the going dark? Was it going dark that did it?

Nicco: It was an expression of the intensity of the situation. It might have had the same outcome. Google didn’t go dark and drove a huge amount of traffic to anti-SOPA sites.

Susan: Google joined a parade smaller sites like Reddit.com had started.

Alex: Is this a watershed moment?

Elaine: No. Sometimes DC gets things wrong. E.g., a Medicare bill was repealed after 16 months because the seniors went nuts about it. This was pre-Internet. “Old ladies were throwing rotten eggs at Dan Rostenkowski.” Also, in 2006 there were local protests against a bipartisan immigration reform law. SOPA was a perfect example of a bunch of old guys — Chris Dodd et al. — not understanding that they were playing with fire. They didn’t take into account the intensity the Net citizens felt. There’s nothing fundamentally different from what we’ve seen before: Sometimes the folks in Washington just don’t get it.

Alex: We tried to get people on the other side to join us, but I’ll take their side. An op-ed yesterday said that the anti-SOPA digital tsunami was an abuse of democracy.

Micah: That was a frustrating op-ed because he doesn’t imagine that the citizens who were linking and faxing had agency. He assumes they were all duped by Google etc. Citizens can inform themselves, make up their minds, and take action. That said, I think it’s worth noting that some of these companies have immense power. It’s fair to ask how far can they responsibly use that power? I’d argue that most of these companies are in a more responsive relationship to their users than much of old media, especially not Hollywood and the recording industry. They are far more likely to listen to their customers and respond to them. Also, anyone who raises the issue of abusive media power needs to be asked how Fox News helped create the Tea Party Movement, cheerleading people to go to the first rallies. The media coverage on Fox took place before the manifestation of what it was “covering.” For me the fact that the anti-SOPA movement was a civic-commercial hybrid is fascinating.

Alex: Truman ordered the Army to bust up a train strike. Google and the Web overall have become the nervous system of the world. At what point does the power of a privately owned nervous system becomes so great that its even considering withholding services becomes inappropriate?

Alexis: The op-ed was malarkey. All sites are made equal, so if Wikipedia closed down for a week, there would be a new instance of it almost immediately. Likewise if the search engines went down. It is such a frictionless market.

Susan: Legally, infrastructure like transportation and physical access lines is different from the content. When it comes to train line or someone providing cable access to your home, there are extraordinarily high start-up costs. They can be natural monopolies since it may not make sense to have more than one. Google is not a natural monopoly.

Elaine: Laying a transatlantic cable is a big, expensive undertaking. Those infrastructure companies are governed like utilities. The Net access providers claim that they should be able to charge Google more for carrying their content, and that battle will play out over the next decade. So, there are clashes, but the SOPA battle isn’t like that. The US federal govt is not prepared to think about governing the Net. You can see this in its approach to cybersecurity. There’s a nasty cycle: cybercrime is one of those crimes you can pretty much guarantee you’re never going to be caught at. We’re not ready as a country to think about regulating the Net to prevent it. The MPAA and RIAA are really not ready to deal with this. They’re playing an old game. They and a lot of people in Washington don’t understand the issues.

Alex: What are the issues where the govt ought to be thinking about regulation?

Nicco: I don’t think we have a handle on these issues yet. Our leaders lack a fundamental understanding. One way to deal with this would be to introduce a mandatory retirement age for Congress. [it's a joke, sort of.] They’re fundamentally out of touch with how most Americans are living their lives.

Alex: How seriously should we take Anonymous? The nihilistic impulse and incredible skill?

Micah: It’s hard to generalize about Anonymous. It’s a shape shifter. I asked someone researching them if she could assure me that they’re not the Russian Mafia. She said she couldn’t; you just don’t know. And it’s not just Anonymous: the Arabs and Israelis are going after each other. We should also keep in mind that on sites like Reddit.com and CraigsList.com you get daily acts of altruism.

Susan: User empowerment/agency is almost always the right reaction to bad acts and bad speech.

Alex: How about identifying malefactors?

Micah: It’s a good thing you can’t. If we reengineered the Net so you could, the people who would be hunted down would mainly by dissidents. It’s a double-sided sword.

Elaine: You’ve expressed the Zeitgeist of the Net. At some point, criminals will get smarter and will steal billions of dollars from people on Facebook. There’s a crisis point for the Net coming. It won’t be shut down, but it will fundamentally change. It’s not inconceivable that in 20 yrs will have a different Net because people will demand it because someone will have stolen thousands of dollars from us all, or they will withdraw from the one Net and instead will form cloistered nets.

Susan: I agree. There will be a meltdown and people will react with fear. We need to train our reps to understand what the Net is so that they can have an intelligent response.

Alexis: People are afraid of hackers. But the problem is that security is terrible. Banks need to take online security much more seriously.

Alex: Has Wikileaks changed the way people share info?

Susan: The State Dept. no longer shares cables with the Defense Dept.

Alexis: The weak point is always human.

Micah: When I hear you talking about criminals attacking the banks, I think the criminals are running the banks. We’re moving away from trust in centralized institutions and more trust in ourselves. I mentioned Kickstarter.com at the start of this panel [missed it!], and it’s taking off to the extent that in Detroit they’re starting to refer to it as a grassroots WPA. Nicco and I think that the anti-SOPA moment was different because it wasn’t just a shout, but it was when a large community began to realize its own power to shift how things work.

Elaine: Seniors aren’t an interest group?

Micah: Yes, but they worked through a single lobbying group.

Susan: Now they have network.

Alex: But you said we can’t do this too many times…

Suan: But now that the Internet community can see itself, it is forming new associations and networks…

Alex: Hollywood doesn’t seem interested in working together…

Alexis: Hollywood should see the Net as another channel to make money. 10% of the entries at Sundance this year were funded by fans via Kickstarter.

Alex: The anti-SOPA group spanned politics. Matt Drudge was part of it. Are either the Dems or the Repubs better at this?

Alexis: It’s become a political issue.

[And just under the wire, Micah gets in a Google-Santorum joke.]

Q: The Net can be brought down any time…
Susan: It would be extremely difficult to bring it down. The root servers are echoed all over the world. The real risk is that physical cables between companies can be cut. We have too few Internet providers. The great thing about the Net is that it works just well enough — a best-effort network. The NSA has a tremendous amount of info about the threats and attacks. That info should be shared with the operators of the networks and banks in ways that are safe for them so they can cooperate. But you don’t want to burn the village to save it.

Q: What are the lessons from SOPA for citizens and for smaller sites?
Alexis: It’s easy to put up a one-off site to help organize and get attention. That just takes some html and a good idea.
Nicco: How much do you think of Reddit as a political force?
Alexis: It’s not. The people there are. The SOPA protest bubbled up from subreddits. At that point it got the attention of the staff. For us, it was 12 hours of lost revenues, but traffic was up the next day. We built Reddit as a meritocracy. We strive to make sure that if something comes to the front page, it’s genuinely popular.

Nicco: The point of the Constitution is to regulate lunatic populism.

Elaine: No, you take populism into account when governing.

Nicco: Someday Reddit’s mgt may be faced with a decision about going against the community’s preferences.

Alex: The huge anti-SOPA outpouring was only about 10M, which is less than a plebiscite.

Elaine: This is an issue with no clear answer. They heard the outcry, and the reps who had signed on without reading the bill pulled back. This happens not just with Net issues. E.g., Cap and Trade.

Q: [me] Is there a Net constituency, Net values, and does the Net shape political consciousness?
Micah: We’re seeing a change in consciousness: a willingness to dig and share. The Net is conducive to those values, although not everyone who uses it will share those values. But many of these sites have constituencies. This is a sharing economy. The Net is enabling something that was always there in American culture: barn raisings, rent sharing. And some of the things you can do are organically natural: I don’t think you can convince 75M American teens that they’re all thieves. And they’re going to be voters. They’re going to ask what sorts of businesses they can build on top of that sharing.

Q: Alexis, how have you been tweeting during this panel?
A: Katrina has been tweeting in my name. That’s trust!

Q: Tim Wu has made a compelling argument that historically information empires start out open and then become monopolies. Google is young and it’s already finishing our sentences [auto-complete], which is a powerful way of shaping consciousness. The more people are searching, the easier it is to improve your service, so there are economies of scale in search. Hence, monopolies could emerge that have serious barriers to entry.
Nicco: The history of personal computers + connectivity is about empowering individuals and making it easier for small things to destroy big things. I’m not convinced that Google’s advantage is large enough to make it a monopoly.
Micah: I worry that Google can manipulate search results in undisclosed ways. If they favor results that favor their own products, which they’re starting to do now, they’re taking a risk. Their value is that they give us the best results, and if they don’t do that, other sites may get traction. And if they start favoring their own products they can be accused of antitrust violations. They have immense power and I don’t see how to get them to be more transparent without giving up trade secrets.
Alexis: We’re allies with Google as a matter of convenience. If they started lobbying in DC against Net interests, everyone would abandon them. And we think when it comes to building products, we could beat ‘em.

Q: Google is becoming a content producer. Might they switch to pro-SOPA?
Alexis: I don’t know, but if they did, we’d line up against them.

Q: People in this room could switch search engines, but for many people, it’d be harder.
Susan: There’s something about the Google logo that’s like the clown in a horror movie. They haven’t broadened their model beyond targeting ads. Antitrust authorities look at Google very hard. The FTC and DoJ are watching.

Q: Why didn’t Facebook protest SOPA?
Micah: FB is one of the more serious monsters. They signed onto some of the letters but there was no serious activity by the leaders. They want to get into China and don’t want the Chinese govt to think they’re a platform for dissension. Interpret all their actions in that context.
Susa: They see themselves like a media property. They’re the ESPN of the network. Watch FB’s relationship with the carriers. They’re going to want special treatment so that FB becomes the Internet for you. AOL tried it and Americans loved it.

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February 9, 2012

How kind are social networks?

Fascinating report by Pew Internet on the emotional climate adults find on social networking sites. From a summary of the report circulated by Pew:

  • 85% of SNS-using adults say that their experience on the sites is that people are mostly kind, compared with 5% who say people they observe on the sites are mostly unkind and another 5% who say their answer depends on the situation.

  • At the same time, 49% of SNS-using adults said they have seen mean or cruel behavior displayed by others at least occasionally. And 26% said they had experienced at least one of the bad outcomes that were queried in the survey.

It’s easy to see how this compares with our expectations about social networks. For me, I was pleasantly surprised at the 85% number, and would have guessed the 49% would have been higher. After all, I’ve seen occasional mean acts even on mailing lists among people who have come to know one another pretty well over the years. And you can’t have a blog for long without attracting some mean-spirited comments, On the other hand, it’s hard to know what to make of this compared to non-digital social networks. Would 49% of adults say that they have seen mean or cruel behavior at work? Among their extended set of real-world friends? At parties they’ve gone to? It’s hard to know exactly what an online network compares to structurally.

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February 7, 2012

Cable remains the main source of political news

Pew Research Center for the People & the Press has released the results of a new survey that shows that cable TV news is remaining the main source of political news. The Internet is climbing as a political news source, although social media are not yet major sources of political news. Local news, network news, and local newspapers are plummeting.

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February 4, 2012

[2b2k] The corruption of impact

According to a survey publishsed in Science [abstract][Slashdot] scientists are routinely pressured to include superfluous references in their papers in order to boost the Impact Factor of the journal publishing their paper. The Impact Factor is (roughly) a measure of the importance/influence of a journal, based on a two year average of how often its papers are cited. Careeers are made by publishing in high Impact Factor journals.

This sort of corruption (which I talk about a bit in Too Big to Know) might seem like an inevitable imprecision in how we gauge something as vague as “infuence” if alternatives were not becoming available. Services like Mendeley can provide real-time readouts of which articles are being read and commented on. Google likewise can see how often articles are being linked to. Facebook can see how articles are being passed around social networks, some of which are quite expert. It would of course be good to have measures not gated by commercial entities. In any case, institutions of knowledge are currently relying upon an instrument that was always too blunt and now known to be corrupt.

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January 7, 2012

Does Google’s use of ‘social signals’ break the Web?

There’s a fascinating post at ReadwriteWeb by Scott M. Fulton III about the effect “social signals” such as posts by people within your Google+ Circles, has on search results. It is not an easy article to skim :) Here’s the conclusion:

It is obvious from our test so far, which spanned a 48-hour period, that there may be an unintended phenomenon of the infusion of social signals into all Google searches: the reduction in visibility in search results of the original article that generated all the discussion in the first place. This may have a counter-balancing effect on the popularity of any article…

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December 28, 2011

The end of blogging’s golden age

Brian Solis has responded to Jeremy Owyang’s provocative post declaring the end of the golden age of blogging. Here’s the comment I posted on Brian’s site:

I think in a sense it’s true that the golden age of blogging is over, but that’s a good thing. And not because of anything bad about blogging. On the contrary…

Blogging began when your choices were (roughly) to dive into the never-ending, transient conversational streams of the Internet, or create a page with such great effort that you didn’t want to go back and change it, and few could bother to create a different page in order to comment on yours. Blogs let us post whenever we had something to say, and came with commenting built in. The Net was already conversational; blogs let us make static posts — articles, home pages — conversational.

Thanks to that, we now take for granted that posts will be conversational. The golden age ended because when a rare metal is everywhere, it’s no longer rare. And in this case, that’s a great thing.

Yes, that metaphor sucks. An ecosystem is a better one. Since the Web began, we’ve been filling in the environmental niches. We now have many more ways to talk with one another. Blogs continue to be an incredibly important player in this ecosystem; thank of how rapidly knowledge and ideas have become part of our new public thanks to blogs. But the point of an ecosystem metaphor is that the goodness comes from the complexity and diversity of participants and their relations. I therefore do not mourn the passing of the golden age of any particular modality of conversation, so long as that means other modalities have joined in the happy fray.

Blogging isn’t golden! Long live blogging! :)

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December 22, 2011

We friend people who are like us; we don’t become like the people we friend

Ok, so the title of this post grossly overstates the findings of Kevin Lewis, Marco Gonzalez, and Jason Kaufman who analyzed how tastes spread among friends on Facebook, at the one college they were able to study. Still, it’s interesting data, and I enjoyed interviewing Kevin Lewis about it for this Berkman podcast.

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December 1, 2011

[2b2k] Are mailing lists for the old?

A large French company, Atos, has announced (apparently for the second time) that its employees are forbidden from using email for communicating internally. Apparently email is too full of noise, so employees are required to use social media instead of email. This is such an odd idea that it makes you think it’s been misreported.

It does make me wonder, though, how much of the online world relies upon mailing lists as heavily as I do, and whether this is a generational difference.

I’m on about a dozen active mailing lists, I think, although it’s possible the number is much higher. I’d say about half of those are primary sources for my “professional” interests. There are fields in which most of what I’ve learned has come from mailing lists, some of which I’ve been on for well over ten years. They are how I keep up with news in the field and they are where I hear news interpreted and discussed. The knowledge they provide is far more current, in depth, and interestingly intersected with strong personal interests than any broadcast medium could provide.

But it’s my impression, based on nothing but some random data points, that the kids today don’t much care for mailing lists, just as email itself has become an old-fashioned medium for them. There are plenty of other ways of keeping up with developments in a field one cares about, but do any provide the peculiar mix of thematic consistency, a persistent cast of characters, characters one otherwise would not know, and the ability to thread a discussion over the course of multiple days?

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