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February 17, 2015

[shorenstein][2b2k] Wesley Lowery on covering Ferguson and the effect of social media on the reporting ecosystem

Wesley Lowery is a Washington Post reporter, recently ex of the Boston Globe. He’s giving a Shorenstein Center lunchtime talk on covering Ferguson. [Afterwards: It was great.]

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Wesley’s reflections on the effect of social media on his ability to cover Ferguson seem to me to be especially insightful and nuanced. He does not cede all ground to social media, but instead uses it to do his job as a reporter, and sees its effect on every facet of his role.

Afterwards I asked him if the detailed view he gets from social media’s ability to let people tell their own story has affected his idea of what it means to “cover” an event. In particular, I asked him in our very compressed conversation whether he be satisfied if someone where to say to him, “I read you in every medium, and you’re the only person I need to read to get the Ferguson story.” He said he would be ok with that but only because so much of his social media contribution consists of references to other sources and other people, including to reports by other newspapers. Wesley is himself a web.


Wesley says he’s been covering the activities of Congress (“An easy workload,” he says to laughter). He was on social media on his phone as always when he started seeing Instagram videos of a shooting. “I jump over to Twitter and I see it’s getting traction among people who cover race.” The next day he’s getting off a flight to DC, checks his phone, and sees a fight has broken out, a gas station is about to burn down. “And I’m thinking, what’s happening in this place I never heard of?” He’s interested in race and ethnicity, so he decides to go to Missouri for a day. He’s there for six months (Aug. 11 – Dec. 11). “It became apparent really quickly that this was a story about more than an 18 yr old boy who got shot.”

He went to a NAACP town hall. He’s been to many, but over a thousand people were inside, and hundreds were waiting in the parking lot to hear what was going on. That’s when he knew that this was about something bigger.

Two days after the shooting, he meets up with someone who turned out to be important in the movement. [Didn’t get her name.] She agrees to guide him. Ferguson is a suburban town, he explains. He and she were walking up a side street when they heard the noise of a police-protestor standoff. They go to it and are hit with the first teargas of the protests. Lots of people who were just curious were caught in it — people coming out to see what the hubub was about, etc.

We see Ferguson through our own lenses, he says. But each state has its own history, own demographic issues, etc. “As I learned more about Missouri, I realized so much of the distrust is not about this shooting, but about the guy who was pulled over the week before.” Wesley interviewed a kid who later was in an iconic photo of him throwing a teargas canister back at the police. The kid said, “Look, when this is all over, you’ll go back home, but we’ll still be here.” [approx.]

Boston, Wesley says, has a perpetual middle child syndrome. “We’re as good as NYC!” we keep insisting. To be a reporter in Boston, Wesley had to go to extra lengths to understand Boston’s cultural and civic history. It’s easy for reporters to fall into reporting about places they don’t know, and do so in giant swooping gestures. Wesley’s aim was seek out local people who could inform him about the reality of the place. And maybe after writing two pieces a day for months he’d be in a position to write a swooping piece.

So he used social media extensively, mainly to show people things. If you are sitting in NY or Wyoming and want to know what Ferguson is, here are the images and voices. The newspapers tend to show us the same images. But here’s a photo of the block past the iconic burning gas station that you’ve seen a thousand times. “If you don’t tackle stories this way, you’ll lose your role as essential to understanding the story.”

Before social media, people couldn’t tell their own stories. Now they can. “I won’t forget the person who watched the shooting and live tweeted it. He said something like, ‘Fuck, the police just shot a guy outside my apartment.’ I could write about that, but he can now tell his own story.” And people now can take journalists to task for particular lines in a story. It used to be that we’d decide what’s newsworthy, says Wesley. The people who are there would have to wait until 6 o’clock to see if we deem it as newsworthy. Now the people participating in the event can shame the news media into showing up. It empowers people in a way that they’ve never been before.

We saw in Ferguson the depth and nuance of the stories being told. The reporters who were able to excel were able to engage in a two-way conversation, not a publishing conversation. That changed the tenor and the depth of our coverage.

We’re now having a large-scale conversation across America about policing practices. That may be a legacy of Ferguson, but we can’t tell yet.

For the medium, the legacy is: You have to engage people where they are and recognize they can tell their own stories. And we have to be in conversation with people, ineract them. The people we cover now have more voice than ever about our coverage, which means we have to be more interactive with them. Every story I write I wonder what the response will be. We have to be responsive.

Q&A

Why did you become a journalist?

I’m not exactly sure. My dad was a journalist. My family valued it. But we clashed all the time. Even so, the first person awake brought in the newspaper, and that was the dinner conversation. That instilled a sense of the nobility of this craft that people today don’t grow up with. You became a journalist if you had some ability to take care of yourself economically, not to get out of poverty. It was for idealists. Now it frequently draws people who want to tell the story of the people they grew up with. And now there are fewer barriers to entry. You can be blogging on the side. I encourage people to go into the field It’s an amazing moment now. Everything is undecided.

Q: Are you a denizen of the Jeff Bezos wing of the Washington Post?

I don’t think that quite exists yet. A lot of Amazon is designed to make cognitive decisions lower, less friction. Now that people have so many more media choices, we have to be much more about giving readers access to the content they want. The people we’re bringing in are young, innovative thinkers, and it’s as if they’re saying, “We haven’t figured this out yet, but in three years we’re going to be awesome!” That’s the team I want to be on.

Q: How important do you think Ferguson will be ultimately?

A: It’s so hard in the moment to figure out what the moment is. In 30 yrs, Ferguson will be a linchpin, but it’s part of a whole line of events, including Katrina, the election of a black President, etc. We’ve been locked in a perpetual dialogue on race since the election of Obama. Ferguson turned a corner into action, for better or worse. This prompted the elected officials and the society to say that we can’t continue just talking about this. We have to do something. We’re still seeing demonstrations in a dozen cities every day.

Q: How does one live in a community all your life and not notice and do something about the racial imblance in the police force, for example?

A: The community is transient because it’s somewhat upwardly mobile. Few have lived in Ferguson their whole lives. [He talks about a popular African-American school superintendent fired by a mainly white school board.] The Brown shooting is part of a larger context.

Q: How do you manage pressure in the midst of such a heated environment? The community and the cops each feel unheard.

A: It’s remarkably tough. We get the feedback in real time while we’re doing it. We’re getting teargassed and someone is criticizing a word I used on Twitter. It creates this remarkable pressure. I tried to use the platform to amplify whatever anyone was telling me. But it’s hard to get the cops to speak. When they did, I’d tried to get out that word, too.

Q: What are the impacts of the coverage on the community?

A: The Internet makes us think we know about the news. We see the FB post about Ebola, but we don’t read the article. The deep saturation of media coverage often drowns out the depth of media coverage. Ferguson sorely missed having a newspaper there that was asking hard questions. There are places that really need someone to come in, notice that things are really messed up, make some information requests, etc. On the other hand, watching Ferguson on CNN burning for days and days has an impact. Our job, which we largely failed at, was to provide spatial context. Three blocks of Ferguson burned. It’s a big suburb.

Q: [missed it]

A: You’re no longer a mysterious person who’s name is at the top of the article. People read articles sometimes because they find the personality of the reporter attractive. As a reporter, who you are as a person is open to scrutiny and criticism and to feedback about things that aren’t about your work. It’s an occupational hazard now, but it’s also a positive thing: I have a lot of meaningful relationships via social media with people I don’t know. Huge pros and cons. Since Ferguson, I try to be more siloed. I take long periods of time when I’m not on Twitter — like for a day and a half.

Q: Why haven’t the mayor and police chief felt the need to step down in the face of the criticism? And how about your arrest?

A: It’s stunning that they weathered it. In part it’s because what people on the Internet say doesn’t matter. It’s the constituents who count. Also, if you’ve been taking a group of people for granted for so long, why start now? Media don’t have as much power as they think they do.

A: About the arrest: Me and a friend were the first journalists arrested in Ferguson. We were in a McD’s for the wifi. A SWAT suggested they leave because of imminent conflict. “Do we have to leave?” The police got impatient. [That’s my gross TLDR. Here’s Wesley’s news report, with video.]

Q: I start following you when you were live-tweeting the Marathon bombing. At some point, you became the story. How does that change your responsibility?

A: The “personal branding” — he hates that phrase — makes you as a reporter part of the story. In some ways it’s a more transparent interaction. You can gauge for yourself whether I’m handling it properly. We have an obligation to be fair, honest, and transparent. You have to recognize that the Internet world is very different from your real, personal life.

Q: What were the effective platforms that were getting it right? And who?

A: When the entire media show up, I look for the people who are telling the story a little differently. I had to do a bit of both. [He gives a list of reporters. I missed it entirely.]

Q: An interesting narrative was built up around Ron Johnson, African-American Highway Patrol captainm who was portrayed as a savior…

A: The media wanted a savior. Johnson was a soothing factor for a day and a half. But when a community is actually upset, it’s not appeased by the black state trooper who the media says is going to solve all the problems. It’s bigger than that.

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January 25, 2015

[2b2k] Inside.com’s updates: A new rhetorical form for journalism?

Inside.com is working hard to take the Web down a notch — the notch where, say, an announcement by NASA that they’ve discovered a possibly habitable planet in another galaxy gets the headline “Scientists find another Earth…and you won’t believe what it’s going to do to the value of your home!”

Jason Calacanis, the founder of the site, and someone I hadn’t talked with since the glory days of blogging, emphasized the site’s commitment to the “atomic unit” of journalism, a particular type of summary that he calls an “update.” It’s not often you get a new rhetorical form, especially for something as important as journalism. But does it work? Does it serve a role we need or want?

It’s an interesting exercise: If you had the opportunity to design a new rhetorical form that will fit news onto a mobile device — that’s where people will read most of their news, Jason is convinced — and will do the best job possible of conveying information without sensationalizing it, what would you come up with? Something longer than a tweet, or a headline crawling under Wolf Blitzer? Full sentences? Definitely free of clickbait. But would you use bullet points?would the headline try to summarize or capture interest? Would you have a headline at all?

Inside.com has its answer to the question, and it follows the form quite rigorously. An “update” — a name I find misleading since there may not be an original story it’s updating — starts with a sentence of 12-15 words in boldface that express the basic news. That’s followed by another sentence or two telling you what you most need to know next. There’s a relevant graphic element, but no headline, so there’s no need to try to flag the reader’s interest in just a few screaming words.

 

Screencapture of an update

An update also contains a link to the original article — the actual source article, not one that another site has aggregated — the author’s name, and the name of the person who curated the article. And tags: embedded as links in the article, and one at the bottom if needed. This seems to me to be the Minimum Right Stuff to include.Updates are written by the fifty people around the world Inside.com has hired for $12/hour.

So, how does this human-crafted rhetorical form hold up against the snippets Google News algorithmically derives and features under its headlines?

Here’s Google’s report on what is the top story at Inside.com as I write this:

Yemen’s President, Cabinet resign
Yemen’s President resigned Thursday night shortly after his Prime Minister and the Cabinet stepped down — seismic changes in the country’s political scene that come just one day after the government and Houthi rebels struck a …

And Inside.com:

A report from close to Yemen’s prime minister says the government has offered its resignation. There is no word yet on whether the president will accept the resignation. Houthi rebels still hold the capital, and the president is still a virtual prisoner in his home.

Inside.com’s seems obviously preferable. Google (which is summarizing a post at CNN.com in this case) squanders most of its space simply telling us that it’s a big deal. Inside.com tells us four things, which is three more than Google’s summary.

Another example, this time for the second article at Inside.com (for which you have to do an explicit search at Google News). Google News:

Pentagon Scolds Air Force for Wasting Nearly $9 Billion on 
Drones are expensive. Aircraft like General Atomics’s MQ-1 Predator or MQ-9 Reaper cost millions of dollars piece, while the cost of …

Inside.com:

A memo from the Pentagon says the U.S. Air Force’s investment in drones is extravagant. The memo suggests that the Air Force is wasting as much as $8.8 billion in maintaining 46 Reaper drones. The memo says the Air Force has not justified the expanding drone fleet.

Inside.com hands down. Plus, the Google News snippet comes from Gizmodo, which seems to have based its post heavily on an article in The Guardian. Inside.com links its update directly to The Guardian. There’s nothing wrong with what Gizmodo has done; it’s explicit about its use of info from The Guardian and adds its own commentary and links. But I’d rather have Google News snip directly from the source.

One more example, the third item at Inside.com. Google News:

AirAsia flight QZ8501: black box reveals final moments
The cockpit voice recorder from AirAsia flight QZ8501 has revealed that “screaming alarms” warned the pilots of immediate danger before the …

Inside.com:

Divers find six bodies from AirAsia flight QZ8501 but are unable to enter the fuselage. It is believed the majority of victims will be found there. Indonesia’s Rear Admiral Widodo says the wreckage will be lifted to the surface Friday. So far, 59 bodies have been found.

The score is 3:0 in favor of Inside.com as far as I’m concerned.

Now, that’s not to say that Inside.com is a superior news service. Google News covers many more items at this point, and refreshes more often. In fact, in the time it took me to copy and paste these examples, Google News had a posted a fresher story about the events in Yemen. Also, Google News lets you browse among many newspapers’ coverage of the same event. (Jason responds that Inside.com gets posts up in 2-7 mins after an event hits the Web, and it immediately posts submitted links even before a human has written an update for it.)

But when it comes to the actual content the two services provide, Inside.com’s human-crafted text does the job of educating us quickly far better. Google News doesn’t even try that hard; it aims at giving us enough that we can see if we’re interested enough to click on the link and read the whole story.

Then there is the broader difference in what we’d like such services to do. Google News is a form of headline news. If we only read the Google News page without clicking into any stories, we’ll have very thin knowledge of what’s going on. In fact, it couldn’t get any thinner. With Inside.com, if we just read the boldfaced first sentences, we’ll come out knowing more than if we read the Google News headlines. We do want to be sure that people understand that three sentences are never the whole story. Unless the first sentence contains the word “Kardashian,” of course.

I don’t know if Inside.com can scale the way it needs to in order to survive; Jason is very focused on that now. Also, I don’t have confidence yet that Inside.com is giving me a reliable overview of the moments’ news — and, no, I don’t know what a “reliable overview” means or how to recognize one. But I do like the update as a rhetorical form. And since Jason says that Inside.com will have an API, perhaps it can survive at least as a service feeding other news sites … maybe even Google News if Google could overcome its bias in favor of the algorithmic.

In any case, the update form Inside.com has created seems to me to be a worthwhile addition to the rhetoric of journalism.

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December 13, 2014

[2b2k] The Harvard Business School Digital Initiative’s webby new blog

The Harvard Business School Digital Initiative [twitter:digHBS] — led by none other than Berkman‘s Dr. Colin Maclay — has launched its blog. The Digital Initiative is about helping HBS explore the many ways the Net is affecting (or not affecting) business. From my point of view, it’s also an opportunity to represent, and advocate for, Net values within HBS.[1] (Disclosure: I am officially affiliated with the Initiative as an unremunerated advisor. Colin is a dear friend.[2])

The new blog is off to a good start:

I also have a post there titled “Generative Business and the Power of What We Ignore.” Here’s how it starts:

“I ignore them. That’s my conscious decision.”

So replied CV Harquail to a question from HBS professor Karim Lakhani about the effect of bad actors in the model of “generative business” she was explaining in a recent talk sponsored by the Digital Initiative.

Karim’s question addressed an issue that more than one of us around the table were curious about. Given CV’s talk, the question was perhaps inevitable.

CV’s response was not inevitable. It was, in fact, surprising. And it seems to me to have been not only entirely appropriate, but also brave… [more]

  


[1] I understand that the Net doesn’t really have values. It’s shorthand.
[2] I’m very happy to say that more than half of the advisors are women.

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November 24, 2014

[siu] Accessing content

Alex Hodgson of ReadCube is leading a panel called “Accessing Content: New Thinking and New Business Models or Accessing Research Literature” at the Shaking It Up conference.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Robert McGrath is from ReadCube, a platform for managing references. You import your pdfs, read them with their enhanced reader, and can annotate them and discover new content. You can click on references in the PDF and go directly to the sources. If you hit a pay wall, they provide a set of options, including a temporary “checkout” of the article for $6. Academic libraries can set up a fund to pay for such access.

Eric Hellman talks about Unglue.it. Everyone in the book supply chain wants a percentage. But free e-books break the system because there are no percentages to take. “Even libraries hate free ebooks.” So, how do you give access to Oral Literature in Africain Africa? Unglue.it ran a campaign, raised money, and liberated it. How do you get free textbooks into circulation? Teachers don’t know what’s out there. Unglue.it is creating MARC records for these free books to make it easy for libraries to include the. The novel Zero Sum Game is a great book that the author put it out under a Creative Commons license, but how do you find out that it’s available? Likewise for Barbie: A Computer Engineer, which is a legal derivative of a much worse book. Unglue.it has over 1,000 creative commons licensed books in their collection. One of Unglue.it’s projects: an author pledges to make the book available for free after a revenue target has been met. [Great! A bit like the Library License project from the Harvard Library Innovation Lab. They’re now doing Thanks for Ungluing which aggregates free ebooks and lets you download them for free or pay the author for it. [Plug: John Sundman’s Biodigital is available there. You definitely should pay him for it. It’s worth it.]

Marge Avery, ex of MIT Press and now at MIT Library, says the traditional barriers sto access are price, time, and format. There are projects pushing on each of these. But she mainly wants to talk about format. “What does content want to be?” Academic authors often have research that won’t fit in the book. Univ presses are experimenting with shorter formats (MIT Press Bits), new content (Stanford Briefs), and publishing developing, unifinished content that will become a book (U of Minnesota). Cambridge Univ Press published The History Manifesto, created start to finish in four months and is available as Open Access as well as for a reasonable price; they’ve sold as many copies as free copies have been downloaded, which is great.

William Gunn of Mendeley talks about next-gen search. “Search doesn’t work.” Paul Kedrosky was looking for a dishwasher and all he found was spam. (Dishwashers, and how Google Eats Its Own Tail). Likewise, Jeff Atwood of StackExchange: “Trouble in the House of Google.” And we have the same problems in scholarly work. E.g., Google Scholar includes this as a scholarly work. Instead, we should be favoring push over pull, as at Mendeley. Use behavior analysis, etc. “There’s a lot of room for improvement” in search. He shows a Mendeley search. It auto-suggests keyword terms and then lets you facet.

Jenn Farthing talks about JSTOR’s “Register and Read” program. JSTOR has 150M content accesses per year, 9,000 institutions, 2,000 archival journals, 27,000 books. Register and Read: Free limited access for everyone. Piloted with 76 journals. Up to 3 free reads over a two week period. Now there are about 1,600 journals, and 2M users who have checked out 3.5M articles. (The journals are opted in to the program by their publishers.)

Q&A

Q: What have you learned in the course of these projects?

ReadCube: UI counts. Tracking onsite behavior is therefore important. Iterate and track.

Marge: It’d be good to have more metrics outside of sales. The circ of the article is what’s really of importance to the scholar.

Mendeley: Even more attention to the social relationships among the contributors and readers.

JSTOR: You can’t search for only content that’s available to you through Read and Register. We’re adding that.

Unglue.it started out as a crowdfunding platform for free books. We didn’t realize how broken the supply chain is. Putting a book on a Web site isn’t enough. If we were doing it again, we’d begin with what we’re doing now, Thanks for Ungluing, gathering all the free books we can find.

Q: How to make it easier for beginners?

Unglue .it: The publishing process is designed to prevent people from doing stuff with ebooks. That’s a big barrier to the adoption of ebooks.

ReadCube: Not every reader needs a reference manager, etc.

Q: Even beginning students need articles to interoperate.

Q: When ReadCube negotiates prices with publishers, how does it go?

ReadCube: In our pilots, we haven’t seen any decline in the PDF sales. Also, the cost per download in a site license is a different sort of thing than a $6/day cost. A site license remains the most cost-effective way of acquiring access, so what we’re doing doesn’t compete with those licenses.

Q: The problem with the pay model is that you can’t appraise the value of the article until you’ve paid. Many pay models don’t recognize that barrier.

ReadCube: All the publishers have agreed to first-page previews, often to seeing the diagrams. We also show a blurred out version of the pages that gives you a sense of the structure of the article. It remains a risk, of course.

Q: What’s your advice for large legacy publishers?

ReadCube: There’s a lot of room to explore different ways of brokering access — different potential payers, doing quick pilots, etc.

Mendeley: Make sure your revenue model is in line with your mission, as Geoff said in the opening session.

Marge: Distinguish the content from the container. People will pay for the container for convenience. People will pay for a book in Kindle format, while the content can be left open.

Mendeley: Reading a PDF is of human value, but computing across multiple articles is of emerging value. So we should be getting past the single reader business model.

JSTOR: Single article sales have not gone down because of Read and Register. They’re different users.

Unglue.it: Traditional publishers should cut their cost basis. They have fancy offices in expensive locations. They need to start thinking about how they can cut the cost of what they do.

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[siu] Geoff Bilder on getting the scholarly cyberinfrastructure right

I’m at “Shaking It Up: How to thrive in — and change — the research ecosystem,” an event co-sponsored by Digital Science, Microsoft, Harvard, and MIT. (I think, based on little, that Digital Science is the primary instigator.) I’m late to the opening talk, by Geoff Bilder [twitter:gbilder] , dir. of strategic initiatives at CrossRef. He’s also deeply involved in Orcid, an authority-base that provides a stable identity reference for scholars. He refers to Orcid’s principles as the basis of this talk.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Geoff Bilder

Geoff is going through what he thinks is required for organizations contributing to a scholarly cyberinfrastructure. I missed the first few.


It should transcend disciplines and other boundaries.


An organization nees a living will: what will happen to it when it ends? That means there should be formal incentives to fulfill the mission and wind down.


Sustainability: time-limited funds should be used only for time-limited activities. You need other sources for sustaining fundamental operations. The goal should be to generate surplus so the organization isn’t brittle and can respond to new opportunities. There should be a contingency fund sufficient to keep it going for 12 months. This builds trust in the organization.

The revenues ought to be based on series, not on data. You certainly shouldn’t raise money by doing things that are against your mission.


But, he says, people are still wary about establishing a single organization that is central and worldwide. So people need the insurance of forkability. Make sure the data is open (within the limits of privacy) and is available in practical ways. “If we turn evil, you can take the code and the data and start up your own system. If you can bring the community with you, you will win.” It also helps to have a patent non-assertion so no one can tie it up.


He presents a version of Maslow’s hierarchy of needs for a scholarly cyberinfrastructure: tools, safety, esteem, self-actualization.


He ends by pointing to Building 20, MIT’s temporary building for WW II researchers. It produced lots of great results but little infrastructure. “We have to stop asking researchers how to fund infrastructure.” They aren’t particularly good at it. We need to get people who are good at it and are eager to fund a research infrastructure independent of funding individual research projects.

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November 18, 2014

[2b2k] Four things to learn in a learning commons

Last night I got to give a talk at a public meeting of the Gloucester Education Foundation and the Gloucester Public School District. We talked about learning commons and libraries. It was awesome to see the way that community comports itself towards its teachers, students and librarians, and how engaged they are. Truly exceptional.

Afterwards there were comments by Richard Safier (superintendent), Deborah Kelsey (director of the Sawyer Free Library), and Samantha Whitney (librarian and teacher at the high school), and then a brief workshop at the attendees tables. The attendees included about a dozen of Samantha’s students; you can see in the liveliness of her students and the great questions they asked that Samantha is an inspiring teacher.

I came out of these conversations thinking that if my charter were to establish a “learning commons” in a school library, I’d ask what sort of learning I want to be modeled in that space. I think I’d be looking for four characteristics:

1. Students need to learn the basics (and beyond!) of online literacy: not just how to use the tools, but, more important, how to think critically in the networked age. Many schools are recognizing that, thankfully. But it’s something that probably will be done socially as often as not: “Can I trust a site?” is a question probably best asked of a network.

2. Old-school critical thinking was often thought of as learning how to sift claims so that only that which is worth believing makes it through. Those skills are of course still valuable, but on a network we are almost always left with contradictory piles of sifted beliefs. Sometimes we need to dispute those other beliefs because they are simply wrong. But on a network we also need to learn to live with difference — and to appreciate difference — more than ever. So, I would take learning to love difference to be an essential skill.

3. It kills me that most people have never clicked on a Wikipedia “Talk” page to see the discussion that resulted in the article they’re reading. If we’re going to get through this thing — life together on this planet — we’re really going to have to learn to be more meta-aware about what we read and encounter online. The old trick of authority was to erase any signs of what produced the authoritative declaration. We can’t afford that any more. We need always to be aware the what we come across resulted from humans and human processes.

4. We can’t rely on individual brains. We need brains that are networked with other brains. Those networks can be smarter than any of their individual members, but only if the participants learn how to let the group make them all smarter instead of stupider.

I am not sure how these skills can be taught — excellent educators and the communities that support them, like those I met last night, are in a better position to figure it out — but they are four skills that seem highly congruent with a networked learning commons.

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November 10, 2014

The invisible change in the news

The first chapter of Dan Gillmor‘s 2005 book, We the Media [pdf], is a terrific, brief history of journalism from the US Colonial era up through Sept. 11. And in 2014 it has a different lesson to teach us as well.

Ten years later, what Dan pointed to as extraordinary is now common as air. It’s now so ordinary that it sometimes leads us to underestimate the magnitude of the change we’ve already lived through.

For example, he ends that first chapter with stories from Sept. 11. News coming through email lists before it could be delivered by the mainstream press. People on the scene posting photos they took. A blood drive organized online. A little-known Afghan-American writer offering wise advice that got circulated across the Net and worked its way up into the mainstream. Personal stories that conveyed the scene better than objective reporting could.

This was novel enough that Dan presented it as worth listening to as a portent. The fact that in 2014 it seems old hat is the proof that in 2004 Dan’s vision was acute.

Think about how you heard about, say, Obama’s Net Neutrality statement today and where you went to hear it explained and contextualized, and then tell me that the Net hasn’t already transformed the news, and that much of the most important, vibrant journalism is now being accomplished by citizens in ways that we now take for granted.

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November 7, 2014

The Blogosphere lives!

There was a reason we used that ridiculous word to refer to the loose collection of bloggers: Back in the early 2000s, we were reading one another’s blogs, responding to them, and linking to them. Blogging was a conversational form made solid by links.

It’s time to get back to that. At least for me.

Tweeting’s great. I love Twitter. And I love the weird conversational form it enables. But it’s better at building social relationships than relationships among ideas: I can easily follow you at Twitter, but not ideas: hashtags (lord love ‘em) let us do a little tracing of tweetful interactions, but they’re really more for searching than for creating dense clouds of ideas in relation.

Facebook’s great. I mean, not so much for me, but I understand it’s popular with the kids today. But there again the nodes are social more than ideas. Yes, you can certainly get a thread going, but a thread turns the post into the container.

Medium.com’s great. I actually like it a lot, and publish there occasionally. But why? I don’t use if for its fluent writing experience; these days I prefer more rough-hewn tools such as Markdown. Medium is a comfortable way of publishing: posting something in an attractive form in the hope that strangers will read it.

I’m in favor of all of these modalities: the shout-out of tweets, the social threading of Facebook, the old-school-made-new publishing of Medium.com. But…

Blogs are — or at least were — different. They are an individual’s place for speaking out loud, but the relationships that form around them were based on links among posts, not social networks that link among people. I’m all for social networks, but we also need networks of ideas.

Bloggy networks of ideas turn into social links, and that’s a good thing. An entire generation of my friendships formed because we were blogging back and forth, developing and critiquing one another’s ideas, applying them to our own circumstances and frameworks, and doing so respectfully and in good humor. But the nodes and the links in the blogosphere form around topics and ideas, not social relationships.

Blogging was a blogosphere because our writing and our links were open to everyone and had as much persistence as the fluid world of domains enables. You could start at one person’s blog post, click to another, on to another, following an idea around the world…and being predisposed to come back to any of the blogs that helped you understand something in a new way. Every link in every blog tangibly made our shared world richer and more stimulating.

Appropriately, I’m not the only person who misses the ol’ sphere. I came across a post by my blogging friend Thomas Vander Wal. That led me to a post on “Short-form Blogging” by Marco Arment. He links to the always-interesting and often awesome Gina Trapani who also suggests the benefits of thinking about blogging when you have an idea that’s about the size of a paragraph. Jason Snell, too. Jason points to a post by Andy Baio that’s exults about what could be a resurgence of blogging. In the comments section, Seth Godin raises his hand: “I never left.”

Isn’t it obvious how awesome that is? A clickable web of ideas! What a concept!

So, I’m happy to see all the talk about shorter posts as a way of lowering the hurdle to blogging. But my main interest is not in getting more paragraph-length ideas out in the world, although that’s good. But it’s especially good if those paragraphs are in response to other paragraphs, because I’m mainly interested in seeing webs of posts emerge around ideas …. ideas like the value blogs can bring to an ecosystem that has Twitter, Facebook, and Medium in it already.

Blogs aren’t for everyone, but they are for some of us. Blogs aren’t for everything, but they sure as hell are for something.

(And now I have to decide whether I should cross-post this at Medium.com. And tweet out a link.)

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November 4, 2014

[2b2k] Thinking needs Making

Here’s the opening of my latest column at KMWorld:

A couple of weeks ago, I joined other former students of Joseph P. Fell at Bucknell University for a weekend honoring him. Although he is a philosophy professor, the takeaway for many of us was a reminder that while hands are useless without minds to guide them, minds need hands more deeply than we usually think.

Philosophy is not the only discipline that needs this reminder. Almost anyone—it’s important to maintain the exceptions—who is trying to understand a topic would do well by holding something in her hands, or, better, building something with them…

More here…/a>

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October 27, 2014

[liveblog] Christine Borgmann

Christine Borgman, chair of Info Studies at UCLA, and author of the essential Scholarship in the Digital Age, is giving a talk on The Knowledge Infrastructure of Astronomy. Her new book is Big Data, Little Data, No Data: Scholarship in the Networked World, but you’ll have to wait until January. (And please note that precisely because this is a well-organized talk with clearly marked sections, it comes across as choppy in these notes.)

NOTE: Live-blogging. Getting things wrong. Missing points.Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Her new book draws on 15 yrs of studying various disciplines and 7-8 years focusing on astronomy as a discipline. It’s framed around the change to more data-intensive research across the sciences and humanities plus, the policy push for open access to content and to data. (The team site.)

They’ve been looking at four groups:

The world thinks that astronomy and genomics have figured out how to do data intensive science, she says. But scientists in these groups know that it’s not that straightforward. Christine’s group is trying to learn from these groups and help them learn from one another

Knowledge Infrastructures are “string and baling wire.” Pieces pulled together. The new layered on top of the old.

The first English scientific journal began almost 350 yrs ago. (Philosophical Transactions of the Royal Academy.) We no longer think of the research object as a journal but as a set of articles, objects, and data. People don’t have a simple answer to what is their data. The raw files? The tables of data? When they’re told to share their data, they’re not sure what data is meant.”Even in astronomy we don’t have a single, crisp idea of what are our data.”

It’s very hard to find and organize all the archives of data. Even establishing a chronology is difficult. E.g., “Yes, that project has that date stamp but it’s really a transfer from a prior project twenty years older than that.” It’s hard to map the pieces.

Seamless Astronomy: ADS All Sky Survey, mapping data onto the sky. Also, they’re trying to integrate various link mappings, e.g., Chandra, NED, Simbad, WorldWide Telescope, Arxiv.org, Visier, Aladin. But mapping these collections doesn’t tell you why they’re being linked, what they have in common, or what are their differences. What kind of science is being accomplished by making those relationships? Christine hopes her project will help explain this, although not everyone will agree with the explanations.

Her group wants to draw some maps and models: “A Christmas Tree of Links!” She shows a variety of maps, possible ways of organizing the field. E.g., one from 5 yrs ago clusters services, repositories, archives and publishers. Another scheme: Publications, Objects, Observations; the connection between pubs (citations) and observations is the most loosely coupled. “The trend we’re seeing is that astronomy is making considerable progress in tying together the observations, publications, and data.” “Within astronomy, you’ve built many more pieces of your infrastructure than any other field we’ve looked at.”

She calls out Chris Erdmann [sitting immediately in front of me] as a leader in trying to get data curation and custodianship taken up by libraries. Others are worrying about bit-rot and other issues.

Astronomy is committed to open access, but the resource commitments are uneven.

Strengths of astronomy:

  • collaboration and openness.

  • International coordination.

  • Long term value of data.

  • Agreed standards.

  • Shared resources.

Gaps of astronomy:


  • Investment in data sstewardship: varies by mission and by type of research. E.g., space-based missions get more investment than the ground-based ones. (An audience member says that that’s because the space research was so expensive that there was more insistence on making the data public and usable. A lively discussion ensues…)


  • The access to data varies.


  • Curation of tools and technologies


  • International coordination. Sould we curate existing data? But you don’t get funding for using existing data. So, invest in getting new data from new instruments??


Christine ends with some provocative questions about openness. What does it mean exactly? What does it get us?


Q&A


Q: As soon as you move out of the Solar System to celestial astronomy, all the standards change.


A: When it takes ten years to build an instrument, it forces you to make early decisions about standards. But when you’re deploying sensors in lakes, you don’t always note that this is #127 that Eric put the tinfoil on top of because it wasn’t working well. Or people use Google Docs and don’t even label the rows and columns because all the readers know what they mean. That makes going back to it is much harder. “Making it useful for yourself is hard enough.” It’s harder still to make it useful for someone in 5 yrs, and harder still to make it useful for an unknown scientist in another country speaking another language and maybe from another discipline.


Q: You have to put a data management plan into every proposal, but you can’t make it a budget item… [There is a lively discussion of which funders reasonably fund this]


Q: Why does Europe fund ground-based data better than the US does?


A: [audience] Because of Riccardo Giacconi.

A: [Christine] We need to better fund the invisible workforce that makes science work. We’re trying to cast a light on this invisible infrastructure.

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